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Hilton Prague Old Town

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#99 of 670 Hotels in Prague
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Prague Old Town
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2,967 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Prague Old Town
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Showing 2,385: English reviews
Toronto
Reviewed 25 July 2015

We did not enjoy this hotel. It is in a good location, but the hotel itself is quite tired, without having the character we found in hotels elsewhere in Europe. The first room we were given wasn't renovated, and had a dank smell. Then we were moved to a renovated, yet much smaller room. This room was cramped. Very little...

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Helpful?
2Thank TorontoDebbie
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review

Dear TorontoDebbie, Thank you for choosing Hilton Prague Old Town for your stay and for sharing your experience with us. I was disappointed to read your above feedback and I truly regret that your stay with us did not meet your expectations. With regards to your comment about the rooms, I can assure you that we fully adhere to the...

Reviewed 24 July 2015 via mobile

Great location, nice rooms. Brought in comfortable 3rd bed for our teenage daughter and I was amazed that it fit nicely in a "smaller than American" sized room. Breakfast buffet was way overpriced, but it was fabulous. (It was included for one night, but would have been $18pp for continental the second). Luckily the French bistro next door had fabulous...

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Thank Lisa P
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review

Dear Lisa P, Thank you for staying with us, I am glad we met your nad your family expectations and you enjoyed Prague. I very much hope, we will have opportunity to welcome you back soon. Kindest regards, Miroslav Pijak Front Office Manager

Omaha, Nebraska
Reviewed 24 July 2015 via mobile

We stayed 2 nights on the executive floor. We really enjoyed our stay and the service was amazing before and during our stay. I was emailed before my arrival with an offer to assist with anything we needed. I replied and made a few requests and they were handled perfectly. The concierge was wonderful, I wish I remembered her name...

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Helpful?
Thank Becswa
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review

Dear Becswa, Thank you so much for posting your very nice feedback, and giving us the chance to read about your experience. It was more than a pleasure to see that you liked our location and facilities. I am also very pleased to hear the Executive Lounge, Concierge and Front Desk team made you feel comfortable and at ease. I...

Bribie Island, Australia
Reviewed 22 July 2015

Well - we got to Prague very late and the 2 rooms we'd booked for over 12 months were not available. Again - you have to ask why ? We leave tomorrow for the UK. Then to the USA. Looking forward to the Times Square Hilton - a personal favourite of mine. On arrival our son got a room with...

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6Thank MichaelandAnne
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review

Dear Michael and Anne, Thank you for choosing Hilton Prague Old Town for your stay and for sharing your very detailed, kind, but also constructive feedback and suggestions. I am very glad to learn, you enjoyed our facilities overall, the comfort of our beds, our breakfast offer and the relaxing atmosphere of our executive lounge. Same time, I would like...

London, United Kingdom
Reviewed 22 July 2015

Spent some time in Prague with family, we decided to stay in the Hilton, which tends to guarantee a certain quality - I am HHonours so I wanted to enjoy the benefit of a gold card. The hotel although modern has its own style which differentiate from a new chain build. Breakfast is nice, rooms are clean and spacious -...

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Thank Francesco2601
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review

Dear Francesco2601, Allow me to thank you for staying with us and sharing your review and recommendation of our hotel. I was glad to read, that you enjoyed our central location, breakfast offer and comfort of your bed room. On the other hand, I understand that the hotel did not entirely met your expectations in terms of the executive lounge....

Los Angeles, California
Reviewed 21 July 2015

We loved the location of this hotel, which we got as part of a tour deal. Sure, it’s a Hilton with all the good and the bad, but it was comfortable, clean, and you can’t beat the location. Good food and drinks around the hotel, too. The staff was great, too. Would come back again.

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Thank jennifer b
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review

Dear Jennifer B, Allow me to thank you for staying with us and sharing your kind review of our hotel. I was delighted to read, that our facilities met your expectations, you found our team helpful, and you enjoyed our prime central location. We look forward to welcoming you back in the near future. Warm greetings from the team at...

Warsaw, Poland
Reviewed 21 July 2015

There is nothing particular to complain - location is really convenient to see the city and to reach some of its business centers. Rooms are OK, staff is really helpful - I've got very good recommendations as to the restaurants nearby and running trails. Breakfast is fine. So why not 5 stars (or bullets) in my review? Just Prague is...

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Thank Ciem_ny
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review

Dear Sir, Thank you for choosing Hilton Prague Old Town for your stay in our city. It was indeed very nice to read your feedback regarding your recent stay and we all are happy that you had an enjoyable stay with us. I thank you again for taking the time to share your comments about our property, and I look...

College Station, United States
Reviewed 21 July 2015

Prague is a beautiful but difficult city if you don't speak Czech. Having a place to stay with friendly, helpful, welcoming staff in an amazing location is priceless. I stayed at this Hotel as I was traveling for business but I brought my 6 year old with me as well. We had a great stay with very helpful staff.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Trisha S
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review

Dear Trisha S, Thank you very much for deciding to spent your Prague visit with us at Hilton Prague Old Town and we appreciate your kind review. I am certainly very pleased to learn you were completely satisfied with our location and in particular with the friendliness and helpfulness of our Team. We will be very happy to have you...

Atlanta, Georgia
Reviewed 21 July 2015

We're finishing our seven night stay here and have enjoyed it. Our 8th floor executive room was large by Eurpoean standards, and was well equipped and very well maintained by the housekeeping staff. Wifi worked very well for our four devices, and was free (Hilton Diamond level). The executive lounge was very good, and the staff there kept the place...

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Thank ATLBob
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review

Dear Sir, Thank you for choosing Hilton Prague Old Town during your visit to the Czech Republic, and for taking the time to share with us your very kind feedback regarding your stay. It was indeed a pleasure for me to note that you liked our location, and you had a nice time in Prague. I would also like to...

Orange County, CA
Reviewed 19 July 2015

I am a Hilton Platinum member and have stayed in Hiltons the last 30 years. This is one of the nicest most efficient Hiltons I have ever stayed at. Everyone one of the staff from the maid service to the front desk and concierge are excellent and take care of the guests. The hotel is centrally located to all attractions...

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1Thank Molly3259
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review

Dear Madam, Thank you for choosing Hilton Prague Old Town for your stay in our city. It was indeed very nice to read your feedback regarding your recent stay and we all are happy that we contributed to your excellent stay and you appreciated the service offered by the Team across the hotel. I thank you again for taking the...

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Staying in Nove Mesto (New Town)

Neighbourhood Profile
Nove Mesto (New Town)
Nearly 700 hundred metres long, Wenceslas Square represents the most frequent and buzzing crossroads of the city. The National Museum in the upper part of the square watches over your spending spree in countless shops and retail stores lining the entire square, which ends at Na Příkopě, the most famous shopping street. When tired or broke, you can explore the city's underpasses, which can take you to the Old Town or to the courtyards of art nouveau houses with secret gems of greenery, white benches and rose bushes that provide unexpected peace in the midst of the city. Be sure to pay a visit to the traditional cafés, classic Czech pubs, cinemas and theatres. National Theatre near the river has a lot to offer to foreigners. Go to the river bank and enjoy live music and drinks while watching a sunset behind Prague Castle.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the in the centre of Prague’s most desirable attractions. Its proximity to the oldest parts of the city offers guests the option to fully explore the surrounding area including Old Town Square, Wenceslas Square and Charles Bridge. The hotel has over three hundred well-appointed guest rooms offering high quality accommodations and contemporary interior design, including non-smoking and accessible rooms. All rooms have been carefully refurbished to offer state of the art facilities with contemporary styling and sumptuous furnishings. Prague’s stylish dining spot, Zinc Restaurant features modern European cuisine with Asian flavours is recommended by the Michelin and Gault Millau guides. In its art deco inspired interior, Zinc lounge & bar seats over 70 people. Zinc lounge & bar serves specialty coffees, snacks with Asian flavours and tempting selection of cocktails. The new Prague meetings & events facilities form a great location for a successful business or leisure event in Prague Facilities include twelve meeting rooms as well as the Dvorak Ballroom, which can host up to 340 people. Other facilities include free access to Health & Fitness Center for hotel guests, 24 – hour Room Service, high-speed internet access, with a choice of a wired or wireless connection (Fee applies), underground parking (Fee applies), laundry services, business center, concierge and limousine services. The hotel was awarded with: Certificate of Excellence TripAdvisor 2015 One of Top 35 hotels in middle Europe, awarded by readers of Conde Nast Traveler Awards 2013 One of Top 25 Luxury hotels in Czech Republic, TripAdvisor Travellers Choice Awards 2014 Restaurant Zinc - TripAdvisor Travellers Choice Awards 2014 ... more   less 

Additional Information about Hilton Prague Old Town

Address: V Celnici 2079/7 | Nove Mesto, Prague 110 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Price Range: ₹ 9,171 - ₹ 25,874 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Prague Old Town 5*
Number of rooms: 303
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Also Known As:
Hilton Prague Old Town Hotel Prague
Hilton International Prague
Prague Hilton
Hotel Style:
#50 Family Hotel in Prague
#51 Business Hotel in Prague
#73 Romantic Hotel in Prague
#87 Luxury Hotel in Prague
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Prague Old Town staff and other travellers.
57 questions
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Washington DC, District of Columbia
over a year ago
Torquay, United Kingdom
5 months ago

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Questions? Get answers from Hilton Prague Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“When booking request a city view as preference.”
 of 5 bubbles Dex665, 24 Mar 2017 | Read review
“There are rooms with view and with no view, view is not very intersting anyway, wouldnt pay extra for it if offered.”
 of 5 bubbles karinak915, 20 Mar 2017 | Read review
“Hotels on the inside have no view BUT you can open windows without any noise”
 of 5 bubbles 211juliang, 14 Mar 2017 | Read review
“Inner rooms away from the main road are quieter”
 of 5 bubbles BLUELAGOON1, 23 Feb 2017 | Read review
“better get a room to the street side - in front of the marriott”
 of 5 bubbles mail0017, 19 Feb 2017 | Read review
5 of 5