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Hotel Imperial

TripAdvisorUS$ 157*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 183*
US$ 157*
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US$ 162*
US$ 183*
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Hotel Imperial
Hotel Imperial
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261 Reviews from our TripAdvisor Community

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Showing 68: English reviews
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Canton of Zurich, Switzerland
Reviewed 3 weeks ago

We went with our two teenage girls to this hotel last Saturday and were really looking forward to a luxury experience. Unfortunately, our expectations were not met! This is a hotel which has all the potential to be a really top quality one, but fails miserably with a lack of attention to detail and poor staff training. PROS - Lovely,...

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Helpful?
2Thank Jane D
Aktau, Kazakhstan
Reviewed 21 February 2017 via mobile

I read reviews in the TripAdvisor and booked this hotel for two weeks with 30 % discount in low season inclusive meals and treatments. Reception is professional and helpful. Food in the restaurant "Prague" is very good. Tasty coffee, pastries, ice cream is served in the Cafe "Vienna". All staff are valuable assets for "Imperial" hotel, makes our stay enjoyable....

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Thank 825Guest2013
Jan K, Manager at Hotel Imperial, responded to this review

Dear guests, thank you very much for staying in Hotel Imperial and we are very glad about your great review with recommendation to your colleagues and freinds. Your words show you were completely satisfied. We passed your praise on our colleagues. We will be honoured to welcome you again in our hotel. We are already looking forward to your visit....

New York City, New York
Reviewed 20 February 2017

It's a wonderful huge resort building with wonderful charm and beauty and the garden and grounds are lovely even in winter. The staff are helpful and spoke English at the reception desk and the pool and spa staff are lovely. Great breakfast and my room is huge and lovely and warm.

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Helpful?
Thank Happytravels017
Jan K, Manager at Hotel Imperial, responded to this review

Dear guests, thank you for staying in the Hotel Imperial, for your kind review with high rating. We believe this stay was not your last and we wish to welcome you again in the future. We are looking forward to your visit. Yours sincerely

London, United Kingdom
Reviewed 24 January 2017

The hotel is located in a beautiful place, but I have never had such bad food, such as no fruit at breakfast or a cheap buffet at dinner. They serve this buffet three times a day. This is a hotel you would expect communist influence. In my room, insulation was so poor that I could hear my neighbours talking and...

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Helpful?
3Thank AlyssaI_12
Jan K, Manager at Hotel Imperial, responded to this review

Dear guests, thank you or choosing the Hotel Imperial, your review and comments. We are sorry about your feedback. In cases like these, we always prefer resolving the complaints on the spot. It is very difficult to rectify the situation retrospectively. As for a room exchange, we try to meet our guests’ demands as much as possible. We are sorry...

Los Angeles, California
Reviewed 19 January 2017

Room, treatment and meals are included.( less the $ 400.- for two a day). My wife got rid of her back pain after suffering for 20 years from an auto accident and they found out I had gout, prescribed medication and I had no problem since. The hotel looks like a castle and the rooms are large ( 418 our...

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Helpful?
Thank knic661
Jan K, Manager at Hotel Imperial, responded to this review

Dear Mr., thank you for staying in Hotel Imperial and for your positive feedback. We are very happy that the treatment by us was successful and you feel better. We will be honoured to welcome you again in our hotel and hope you will feel great with us again. Yours sincerely

New York City, New York
Reviewed 11 November 2016

Just came back home from my second vacation at Imperial already making plans for the return in 2017. Imperial was my love from the first sight when last year I was browsing the Net for the best price & quality vacation option in Karlovy Vary. The spacious beautiful orange roofed building on the top of the hill overlooking the town...

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1Thank OlgaDru2016
Jan K, Manager at Hotel Imperial, responded to this review

Dear Mrs Olga, thank you very much for staying in Hotel Imperial for the second time and we are very glad about your great review. Your words show you were completely satisfied. We passed your praise on to Doctor Kupkova. We will be honoured to welcome you again in our hotel. We are already looking forward to your visit. Yours...

Munich, Germany
Reviewed 11 October 2016 via mobile

The Hotel is quite nice. But the Bar is boring with horrible music. The food was good average. Dinner time from 6 pm till 8 pm is not acceptable. Accept for very old people who go to bed at 9 pm 😎. The Massages were really wonderful. Nevertheless we had a good time, because we were celebrating my birthday and...

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Helpful?
Thank malubacupra
Jan K, Manager at Hotel Imperial, responded to this review

Dear Ms., thank you or choosing the Hotel Imperial and for your review. We appreciate your comments and observations which were referred to relevant managers. We believe you will choose our hotel again in the future and we are looking forward to your visit. Yours sincerely

Pilsen Region, Czech Republic
Reviewed 8 October 2016 via mobile

We came for dinner with friends and we had great time. The hotel restaurant looks quite expensive and if you like high standard go there. Food and service are perfect there. Service was excellent, very friendly guy, who knows what to recommend, he even made a picture with us at the end. In Carlsbad are many russian guests, especially in...

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Thank roumen85
Jan K, Manager at Hotel Imperial, responded to this review

Dear Ms., thank you for choosing our hotel restaurant for your diner. We were very pleased by your kind words and we believe you will return to us in the future! Yours sincerely

Toronto, Canada
Reviewed 2 August 2016

There is only one way to describe this hotel and that is terrible. I will try to keep it brief, to the point and factual. The hotel staff behave like they are doing you a favor at every turn, so the service is well below standard, especially for a hotel at this rating level. The rooms are very dated, not...

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2Thank A P
Jan K, Manager at Hotel Imperial, responded to this review

Dear guest, thank you for choosing the Hotel Imperial for your stay and for sharing your opinion with us. We are sorry to hear about your dissatisfaction. We wish you had contacted us during your stay as we could have prevented some of the inconveniences. - It is difficult to correct the behavior of the staff that has already taken...

Evergreen, Colorado
Reviewed 16 July 2016 via mobile

This was a beautiful, stately hotel up on a hill overlooking Karlovy Vary. The region was beautiful with amazing architecture. We had a suite that was elegant, beds were very comfortable and it included a great buffet breakfast. I would recommend this hotel 100 percent.

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2Thank Suekaras
Jan K, Manažer at Hotel Imperial, responded to this review

Dear guest, thank you for staying in the Hotel Imperial, for your kind review with high rating and recommendation. We believe this stay was not your last and we wish to welcome you again in the future. We are looking forward to your visit. Yours sincerely

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
At Hotel Imperial in Karlovy Vary, we offer our guests tradition in a modern style. We provide our guests with the highest standard of hotel accommodation, spa treatments and all other hotel services. Due to this commitment of providing the highest standard of service to our clientele, Hotel Imperial is the proud holder of the prestigious award: "Czech Republic's Leading Spa Resort". ... more   less 

Additional Information about Hotel Imperial

Address: Libusina 1212/18, Karlovy Vary 360 01, Czech Republic
Region: Czech Republic > Bohemia > Karlovy Vary Region > Karlovy Vary
Price Range: ₹ 5,558 - ₹ 15,122 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Imperial 4.5*
Number of rooms: 205
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Orbitz, Hotels.com, Priceline, Cancelon, TripOnline SA and HRS so you can book your Hotel Imperial reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Imperial Hotel Karlovy Vary
Hotel Style:
#2 Romantic Hotel in Karlovy Vary
#5 Family Hotel in Karlovy Vary
#10 Spa Hotel in Karlovy Vary
#11 Luxury Hotel in Karlovy Vary
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Imperial staff and other travellers.
8 questions
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Questions? Get answers from Hotel Imperial staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Face front if you want a view of the town centre but lovely and quiet facing back looking at the mountains and other resorts on the hills.”
Happytravels017, 20 Feb 2017 | Read review
“Don't choose the hotel”
AlyssaI_12, 24 Jan 2017 | Read review
“418 is our favorite, there are no bad rooms.”
knic661, 18 Jan 2017 | Read review
“Avoid this hotel at all costs”
AP557, 2 Aug 2016 | Read review
“Any room would be great”
paul1242016, 6 Jun 2016 | Read review
5 of 5
TripAdvisor
US$ 157* /night
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Booking.comUS$ 162
CancelonUS$ 183
Expedia.comUS$ 157
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*Disclaimer
Prices are for 1 room, 2 adults
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