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Bayou Lagoon Park Resort

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367 Reviews from our TripAdvisor Community

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Showing 356: English reviews
Reviewed 23 February 2017 via mobile

Bayou Lagoon Water Park is by far my favourite water park in Melaka. The water park is easily accessible from Melaka city to quieter surrounding. Entry fee is fair and worth it. We, the family of 4 had spent a full day of splashing, running and giggling like a couple of children and loved every second of it. Plenty of...

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Helpful?
1Thank Farah I
kimmeiee, MARCOM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, Thank you for your feedback. We hope that you had an enjoyable day during your stays here with family. Do try our delicious valued meal at Bayou Coffee House to complete your experiences while you're here. We love to welcome you once again on your next trip in the nearest future and don’t forget to drop us...

A TripAdvisor Member
Level Contributor
7 reviews
6 hotel reviews
7 helpful votes
Reviewed 18 February 2017 via mobile

Worst place I've stayed: Block A 4/11 check out 19/2/19. I will not recommending to anyone, really shocking. Poor maintenance, room dirty, coffee house floor terrible can even sit and food tasteless. I should pay more and stay better place. Spoil my entire short vacation, really stressful. Most shocking me is staff not friendly at all, non of them care...

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2Thank A TripAdvisor Member
kimmeiee, MARCOM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, Thank you for choosing as one of your preferred accommodation while you're in Melaka city! We appreciate the feedback given on the items that you had mentioned, these will be forwarded to the related department for improvement. Once again we appreciate your feedback and do continue support us. We would be honoured to be of service to...

Reviewed 16 February 2017

Hotel package with breakfast and water theme park with affordable price. But, it is too crowded during holiday season. Slow in check-in, the process took about nearly 2 hours to have a room. Breakfast also very crowded like a wedding party/dinner. Foods not so nice. Room was not tidy up! Bar top with left over sticky liquid. Heater is not...

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Helpful?
1Thank Vikneshkumar S
kimmeiee, MARCOM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We would like to express our sincere gratitude for taking the time to share your valuable feedback relating on your recent stay here! We are striving hard to improve with hope that future guests won’t face the similar issue. Once again we appreciate your feedback and do continue support us. We would be honour to be of...

Reviewed 15 February 2017 via mobile

Very convenience place to bring your family. Just waze to go there. Easy to find. Breakfast is good, delicious fit with the local taste. The rooms are spacious. The pools...the one with warm water...very nice & fun.

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Helpful?
Thank Mas N
kimmeiee, MARCOM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We are delighted to know that you enjoyed the facilities with kids in the water park. Glad that you had spent a superb great day at Bayou Lagoon Park Resort! We hope to see your return to our awesome location and do share the experience with your friends about us! Do check out our best available rate...

Reviewed 11 February 2017 via mobile

i book this hotel on december from traveloka and stay during last february and get the best price for apartment 3 bedroom for only rm296 for 1 nite.. the apartment is average..i got room b-2-23..everything is okay..the bathroom is okay..nothing broken..a nice stay for my family.. the water themepark is nice..i feel likes kids again when all the slides adults...

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1Thank Arina N
kimmeiee, MARCOM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, Appreciate your time in writing us and bet you had a great time with your lovely family. The water park was built into the consideration for children and adult so that both may enjoy the facilities together. We look forward your next visit in near future and do get the best available rate through our website.

Reviewed 5 February 2017 via mobile

We come in big family, 3 apartments. Room is ok but we got 1 haunted room A-11-17. Cafe & food r ok. But d water park, is seriously lacking in maintenance. Dirty, slimy. For foreigners, though d name is lagoon, but this is not a sea lagoon, instead a water pool park.

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Helpful?
Thank aprezal
kimmeiee, MARCOM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We would like to express our sincere gratitude into share your experience here. Your comments are duly noted on the water park. Those lacks would feedback to the related department for further improvement. We are doing our best to give the best services to the guests and aim high to achieve high customer satisfaction. We would love...

Penang, Pulau Pinang, Malaysia
Reviewed 31 January 2017

Brought 4 kids to Bayou Lagoon water theme park in Melaka on 30th January 2017. After that, all of them became sick. Until now, all 4 kids are still having diarrhea and vomiting. Doctor suspected it caused by dirty pool water at the theme park. Parent beware!! Kami telah membawa 4 kanak-kanak ke Bayou Lagoon Park Resort water park di...

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2Thank Nuhairi
kimmeiee, MARCOM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We would like to express our sincere gratitude into share your experience here. Your comments are duly noted on the room maintenance and charges for additional items. Those lacks would feedback to the related department for further improvement. We hope that the experience doesn’t deter you to return in near future to enjoy your holiday in Bayou...

Reviewed 18 January 2017 via mobile

Lets get down to facts. 1. Resort was badly maintained. Corridor looks spooky and dirty. Aircon leaking and water heater was spoilt. 2. Room service was non existence, for 4 days rubbish was piling up along corridor and in my room. 3. Water themepark was mirky and infested with mosquito and its contigent of larvae and pupae. I was shocked!!!...

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Helpful?
3Thank Khairul A
kimmeiee, MARCOM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We would like to express our sincere gratitude for taking the time to share your valuable feedback relating your recent stay here! Those lacks will be investigated and will be well taken care in order to provide better services to future guest. We love to welcome you on your next stay! Do grab best available rate from...

Kajang, Malaysia
Reviewed 16 January 2017

Room A-11-15. The sofa was torn out, all over the place. The room service probably forgot to clean the mess before we checked-in. The bathroom do have hot shower, BUT the temperature control knob is missing, leaving us with really2 hot water to shower with. There were hair stuck in the bathroom drainage hole, leaving you puddles of water while...

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1Thank aziziazmin
kimmeiee, MARCOM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We appreciate your feedback on regards your past stay at Bayou Lagoon Park Resort! Fret not, the lacking especially room conditions will be investigated for further improvements. We hope for your next return to see the improvements. For more saving, we encourage you to book via our website.

Reviewed 8 January 2017 via mobile

Reached the hotel lobby at 12noon than I was informed I can only get to check in at 3pm when the hotel is not fully booked. When I gave the receptionist my details suddenly he asked for my card for payment than he can proceed me for check in. The receptionist really misguided me on info. I was given a...

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Helpful?
2Thank syarifaa2017
kimmeiee, MARCOM Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We are glad that you had chosen us as one of your preferred destination while you are in Melaka city ; hope you had an enjoyable stay with your family members here. The feedback that you had posted, we would feedback to the related department for further improve and accordingly. We love to welcome you once again...

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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
The most exciting resort in Melaka for fun family escapades & business needs! Located a mere 15 minutes away from the historical city of Melaka and within the Ayer Keroh Tourism Belt. Bayou Lagoon Park Resort is an award winning development, comprising water park, convention centre, service apartments and retail centre. The unique resort-style service apartment is planned as the perfect destination for the whole family, couples and for your business needs. Yes...Bayou Lagoon Park Resort is your choice for leisure and business destination! ... more   less 

Additional Information about Bayou Lagoon Park Resort

Address: Lot 45 Jalan Wakaf Utama, Kampung Bukit Katil 75450, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Kampung Bukit Katil
Price Range: ₹ 2,825 - ₹ 4,816 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bayou Lagoon Park Resort 3.5*
Number of rooms: 566
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Bayou Lagoon Park Resort staff and other travellers.
2 questions
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Questions? Get answers from Bayou Lagoon Park Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“please select room level low ..lift so slow”
sunvs, 2 Mar 2017 | Read review
“Find another hotel nearby.”
Nuhairi, 31 Jan 2017 | Read review
“The A tower housed the cafe while the B tower got all the meeting/seminar rooms”
aziziazmin, 16 Jan 2017 | Read review
“Just move on to another hotel.”
shakheela, 16 Dec 2016 | Read review
“family room can accomodate easily 7 to 8 people.”
TShahrizam, 21 Oct 2016 | Read review
5 of 5