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Check-in was a disaster. They couldn't find my booking even though I re-confirmed it over the phone a few days before we left. The supervisor tried to charge us an additional $150.00 because they made a mistake. They didn't bother to apologize for the poor...More
A great family resort with lots to do. Lots of historic sites in the surrounding area and many things on site. Golf, hiking, canoeing and a ski slope. They also offer a kids rec program if you want to get a little grown-up time in.
We inherited our time share so have come here on and off for 25 years. Mountain units really have not changed. Wifi not available in the units or in LeClub. And on the very rare occasion it connects it is slow and cuts out within...More
I am a harsh critic of Timeshares that i have swapped into via RCI, most of them show photos from when the property was new, have issues, etc.
This resort may have been one of the best. My Girlfriend and I were looking for someplace...More
We are staying at the Shenandoah Villas #33. We've owned for 3 years and I'm learning how to book. It's quiet and beautiful woodsy, but I should have gotten an upper villa so we don't have 3 flights of stairs to our car. The furniture...More
Response from Hospitality T | Property representative |
Hello! Our water park rates are all posted on our website, mass resort com. The prices range depending on height and age, as well as if you have a gold card or a military ID. Also, there are certain days where the prices are... More
Hello! Our water park rates are all posted on our website, mass resort com. The prices range depending on height and age, as well as if you have a gold card or a military ID. Also, there are certain days where the prices are at the "peak rates". Thank you for the question!
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"We rented a condo in the Mountainside area. There are several residential areas as well as several hotels."