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Days prior to our arrival I called the reservation line and front desk several times to ask a few questions and the phone was NEVER answered. Where are the employees? I was never able to get in touch with anyone prior to our arrival. Upon...More
I recently spent a very enjoyable week at the Summit at Massanutten with my family. Micki did a very thorough job at check in as she explained everything available on the property. She did send us to pick up our parking pass at another desk...More
It was organized chaos at check-in at Massanutten Resort. We had never been there before but a worker directed us to the correct check-in desk and after waiting about 10 minutes in line, we were given a room on the 3rd floor of Hotel 5....More
My friend and I stayed at Killy Court the last week of June. This section is the old type of condo, actually it was more like a hotel suite with a small kitchen , nice size bathroom and living room. It had an adjoining bedroom...More
We just returned from a great week at Regal Vistas. This is the newest section of the resort that is setup like a small neighborhood with all of the units are duplex houses with garages. At check in we were told that we could select...More
2 Thank allenwoodruff22
Response from Hospitality T, Massanutten Hospitality Team at Massanutten ResortResponded 4 days ago
Thank you for taking the time to write such a wonderful review of our resort! Feedback from our guests is one of the best ways in which we can improve and continuously update our resort. We are so glad to hear that you...More
Response from Hospitality T | Property representative |
Hello! Our water park rates are all posted on our website, mass resort com. The prices range depending on height and age, as well as if you have a gold card or a military ID. Also, there are certain days where the prices are... More
Hello! Our water park rates are all posted on our website, mass resort com. The prices range depending on height and age, as well as if you have a gold card or a military ID. Also, there are certain days where the prices are at the "peak rates". Thank you for the question!
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"We rented a condo in the Mountainside area. There are several residential areas as well as several hotels."