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Verdanza Hotel

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1,506 Reviews from our TripAdvisor Community

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There are newer reviews for Verdanza Hotel
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Showing 1,247: English reviews
New York
Reviewed 16 February 2016

Great hotel - they were nice enough to let us check in early, the room was beautiful, the staff was friendly, the pool area was awesome, and they were very helpful throughout. I left my jackets behind by accident when I checked out and they made sure to find them and hold them at security for me.

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Helpful?
Thank cathyp25
Land O Lakes, Florida
Reviewed 16 February 2016

I spent St. Valentine's Weekend at Verdanza with my wife. We enjoy the hotel, great package, perfect location in Isla Verde(closed to the beach and stores), and awesome service by the people that served us. We want to come back.

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Thank 869dwightm
New York City, New York
Reviewed 16 February 2016

Outwardly, the Verdanza Hotel appears appealing. At check-in, we were informed that we were not going to receive any of the things we were suppose to have included( I have already complained to Travelocity). The hotel is unnecessarily cold. The halls and the rooms are freezing. After turning off the air conditioner, we had to request blankets twice because the...

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2Thank Ogorgeousad
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

Ogorgeousad, above all, please accept our apologies for the inconveniences. While the room temperature is something you can easily control and adjust to your level of comfort, sloppy housekeeping and/or room service is not acceptable. We are looking into this, based on the dates of your stay and your room number in order to identify the key persons and address...

Stockholm, Sweden
Reviewed 12 February 2016

Clean and nice hotel in good surroundings. Very expencive breakfast. Bad rent-a-car. Coffemaskin in room god. Wifi exelent. Young girl in reception didn´t understand anything and gave us the wrong room. Expensive to have the room extra hours. Reception gave price without servicecharge and tax. I was fyruas.

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Thank sjogren_torsten
Fort Worth, Texas
Reviewed 11 February 2016

Spent three days at the Verdanza after a cruise from Texas to P.R. Picked this hotel via internet search and overall happy with choice. Hotel is nice, clean, staff was great, and in a GREAT location. Did not use any of the hotel amenities (pool, restaurant bar) except for the managers reception at the bar the first night (Wednesday). But...

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Thank Troy P
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

Troy P, it's great that you were able to stay longer than one night with us after your cruise to get a taste of Puerto Rico. We hope to welcome you back for a longer leisurely stay to explore everything we have to offer. Best,

Virginia
Reviewed 10 February 2016

The Verdanza is wonderful! The hotel is clean, comfortable, & has amazing staff. Location is close to airport. The best part is the staff. They are friendly, professional, helpful. The food is spectacular, the pool refreshing & wonderful.

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Thank JKJA262
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

JKJA262, thank you for your kind words. We take particular pride in our family of employees and our culinary team and your compliment is very rewarding. Come back soon! Best,

Boston
Reviewed 9 February 2016

I went on a girls trip during October which is on the cusp of hurricane season as part of a getaway deal with Jetblue. The hotel was clean and simple with a decent pool and average amenities including parking, towel service and a few on-site restaurants. The rooms and bathrooms were slightly outdated, but we weren't bothered as we knew...

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Helpful?
Thank destinationwedphotog
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

destinationwedphotog, thank you for sharing your experience. I am pleased to learn that you felt at home with us and happy with our hospitality. Visit us again soon!

New York City, New York
Reviewed 9 February 2016

Unfortunately, I needed a hotel for my last day in San Juan because I refused to pay $500++ for 1 night at my real Resort.. I moved to Verdanza to honestly sleep, because I was off to the airport by noon. OMG I was better off at the Airport Hotel or the no frills Guest House down the street for...

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Thank Myrna A
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

Myrna A, rest assured that our service philosophy is transparent - a guest is a guest is a guest, and whether they booked by phone, directly through our website and with a discount online travel agency, every visitor is valued equally and appreciated for choosing Verdanza. That said, and this is true for every hotel, when you book directly you...

Morristown, New Jersey
Reviewed 8 February 2016

I first wrote a review almost 3 years ago with endless problems. We decided to give Verdanza another. In October 2015 we went to Puerto Rico , my in laws stayed at the Verdanza and we stayed else where. My father in law fell (not around the hotel) and hit his head, the hotel staff assisted with a doctor and...

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Helpful?
Thank Cecegrandma3
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

Cecegrandma3, many thanks for giving us a second chance to impress you favorably - and for taking the time to share your experience. We take great pride in our hospitality and make it a point to address anything that may require our attention to ensure that a guest's stay is a pleasant experience, somewhere they look forward to returning. Your...

A TripAdvisor Member
1 review
Reviewed 8 February 2016

Great staff clean spacious rooms great with treats for the kids staff was extremely helpful pool and play area were modern the kiddy pool park can't beat the price for the quality of service recive highly recommend this hotel to anyone

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Thank A TripAdvisor Member
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

Many thanks for your recommendation! Best,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Breakfast Available
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Warm smiles lead the way at the relaxed, urban-inspired Verdanza Hotel,a member of Preferred Hotels & Resorts Lifestyle Collection. Steps from Isla Verde beach; near restaurants, clubs, casinos. Air-conditioned rooms offer pillow menu, iPod(R) docking station, LCD TV, organic bath products, 2-line phone, safe, fridge, iron/board, hairdryer. Facilities: pool area with whirlpool and SprayPark, three restaurants, cafe. Services: complimentary bike-taxi transfers to beach, Tour Desk, Dollar Rent-A-Car. Location places guests minutes from convention center, historical city, cruise piers, marinas, shopping, attractions, international airport. ... more   less 

Additional Information about Verdanza Hotel

Address: 8020 Tartak Street, Isla Verde, Carolina 00979, Puerto Rico
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: ₹ 8,475 - ₹ 15,319 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Verdanza Hotel 3.5*
Number of rooms: 222
Reservation Options:
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Also Known As:
San Juan Holiday Inn
Holiday Inn Carolina
Carolina Holiday Inn
Verdanza Hotel Isla Verde, Puerto Rico - Carolina
Hotel Style:
#6 Family Hotel in Isla Verde
#6 On the Beach Hotel in Isla Verde
#7 Romantic Hotel in Isla Verde
#7 Business Hotel in Isla Verde
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Questions & Answers

Here's what travellers have asked, with answers from Verdanza Hotel staff and other travellers.
39 questions
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Questions? Get answers from Verdanza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Excellent Location, Safe, Walking distance to the beach and shopping areas. All Employees extremely courteous.”
 of 5 bubbles AAPPB, 25 Mar 2017 | Read review
“Pool view room!”
 of 5 bubbles Reader0108598, 19 Mar 2017 | Read review
“pool view was great, very clean, !!!”
 of 5 bubbles Jugie7, 11 Mar 2017 | Read review
“8th floor or direct poolside”
 of 5 bubbles D5853UZmelissar, 8 Mar 2017 | Read review
“Room 600 had the best bed ever and a great view”
 of 5 bubbles AnnieCote86, 7 Mar 2017 | Read review
5 of 5