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Verdanza Hotel

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1,408 Reviews from our TripAdvisor Community

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There are newer reviews for Verdanza Hotel
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Showing 1,169: English reviews
St. Thomas
Level Contributor
144 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 19 October 2016

I recently stayed at this hotel and more than anything, I liked its proximity to the airport. I also liked that it was situated across the street from the beach. I got a room with a peek-a-boo water view and I was elated! My bed was not the most comfortable. Lorenza made my check-in experience memorable. The young man in... More 

Helpful?
1 Thank 1knowing1
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

1knowing1, we agree, freshly baked guava quesitos with a cup of fresh Puerto Rican coffee is a fantastic way to start the day. We are pleased to know that you enjoyed our hospitality - and we look forward to welcoming you back next time your travels bring you to San Juan. Best, More 

Freeport, New York
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 October 2016

First of all I must thank the ladies at Sales and Marketing at the Verdanza particularly Giovanna Buono and Luz Manzano for their patience and caring to make the event my classmates and I planned as successful as it was....the staff that were at the event (celebrated Saturday, Oct 8th 2016 in the Grand Ballroom) Bartender, Cash bar, waitress and... More 

Review collected in partnership with this hotel

Helpful?
1 Thank snoopybori
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

snoopybori, congratulations on your 40th anniversary class reunion! The camaraderie and high spirits of your group were contagious and it was a pleasure to have you with us. We thank you for your eloquent recommendation - and we look forward to welcoming you back sooner rather than later. Best, More 

Elkridge, Maryland
Level Contributor
61 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 12 October 2016

This is a hotel that is close to the airport, but it is dated, not very clean, and it smelled moldy. The front desk people also seemed overwhelmed and there was not enough staff to handle the volume. I had to stay here on business (not a choice), but if I do come back to PR, I would not stay... More 

Helpful?
3 Thank Flolo86
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

Flolo86, I am sorry to learn that you would not stay with us again. We take our hospitality very seriously and would have been happy to address any issues with you. We are confident that given a second chance to impress you favorably, you would return time and time again on business and leisure. Cheers, More 

Killeen
1 review
Reviewed 11 October 2016

I really enjoyed my stay there. It was my first time in Puerto Rico and they made it a good experience. The food there was excellent and the staff at the resturante were friendly and enjoyable to be around. Thank you for the great stay and if I return I definitely will be staying there again!!

Review collected in partnership with this hotel

Helpful?
Thank saidel19
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 October 2016 via mobile

No control in the pool for the ouside alcohol beverages, soap scum on bath tiles, I paid for room for 4 and the Continental breakfast was for 2, so I had to pay for my kids and I was not properly informed when I reserved on the phone about this. When claimed at Front Desk the Agent was not polite... More 

Helpful?
1 Thank Jackie R
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

Jackie R, I am so sorry you feel you cannot recommend us. It was certainly not our intention to make you feel uncomfortable by reminding you that the package you had acquired included two daily breakfasts. Believe that it is just as uncomfortable for us to have to refer you back to your own reservation confirmation with the details of... More 

Penuelas
1 review
Reviewed 5 October 2016

The staff didn't know much about the conference that I went to. And there is no sign for the pool hours. Definitely is a great family hotel but there are still many things to fix. The breakfast was way overpriced and the parking fees.

Review collected in partnership with this hotel

Helpful?
Thank zonajule
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

zonajule, please understand that the staff at Verdanza Hotel have no involvement in the organization of private events held at the hotel. We can happily point you in the right direction and offer information as to where activities are held, but beyond that we trust you understand you were attending a private event, not a hotel event. We take pride... More 

Bronx, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 October 2016

when we arrived it was 2 days after the black out and the hotels generator wasn't working so we were gonna get upgraded and after an hour wait they told us the generator was up and running and we'd check into our room the hotel lobby is nice and spacious although the rooms were tiny and old and our shower... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Gina_Mariie
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

Gina_Mariie, kindly accept our sincere thanks for your understanding under circumstances beyond our control. We take pride in our hospitality - and are happy to let you know that will soon begin a renovation of our room product. We look forward to welcoming you back to impress you even more favorably. Best, More 

Bayamon, Puerto Rico
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 October 2016 via mobile

We stayed for two nights and the place was amazing. The staff was very nice and can't forget to mention the coffee! This place is a perfect spot for events and lovely place around that you can go walking.

Helpful?
Thank Mauronx13
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

Mauronx13, thank you for sharing your experience at Verdanza. We hope to welcome you back soon for business or pleasure! Best, More 

Level Contributor
88 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 October 2016

Attended an event held at the hotel and stayed for 2 nights. Excellent service and the staff goes above and beyond to make you feel welcome and comfortable. Highly recommend this venue for both staying and events in San Juan Puerto Rico. Less than three blocks from the stunning back and very close to the airport.

Helpful?
Thank Patricia T
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

Patricia T, thank you for your kind words. It was a pleasure hosting your group at Verdanza and we look forward to welcoming you all back next year. Best, More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 20 September 2016 via mobile

We've conducted our 4th Comvention for Hospice Association PRHPCA. Awesome experience with food, service and their staff. Everything goes as expected. It's accessible location just 4 minutes from the Luis Muñoz Marín Airport.

Helpful?
1 Thank Jcestero1
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

Jcestero1, thank you for taking the time to share your group's meeting experience at Verdanza. We are proud to have gone from strength to strength - and look forward to welcoming you back next year. Best, More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Warm smiles lead the way at the relaxed, urban-inspired Verdanza Hotel,a member of Preferred Hotels & Resorts Lifestyle Collection. Steps from Isla Verde beach; near restaurants, clubs, casinos. Air-conditioned rooms offer pillow menu, iPod(R) docking station, LCD TV, organic bath products, 2-line phone, safe, fridge, iron/board, hairdryer. Facilities: pool area with whirlpool and SprayPark, three restaurants, cafe. Services: complimentary bike-taxi transfers to beach, Tour Desk, Dollar Rent-A-Car. Location places guests minutes from convention center, historical city, cruise piers, marinas, shopping, attractions, international airport. ... more   less 

Additional Information about Verdanza Hotel

Address: 8020 Tartak Street, Isla Verde, Carolina 00979, Puerto Rico
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: ₹ 8,500 - ₹ 16,588 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Verdanza Hotel 3.5*
Number of rooms: 222
Reservation Options:
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Also Known As:
San Juan Holiday Inn
Holiday Inn Carolina
Carolina Holiday Inn
Verdanza Hotel Isla Verde, Puerto Rico - Carolina
Hotel Style:
#6 Family Hotel in Isla Verde
#6 On the Beach Hotel in Isla Verde
#7 Romantic Hotel in Isla Verde
#7 Business Hotel in Isla Verde
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Questions & Answers

Here's what travellers have asked, with answers from Verdanza Hotel staff and other travellers.
37 questions
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Questions? Get answers from Verdanza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room was in good shape my only complaint will be that in the mornings the sun will get into the bed by the side of the of the curtain, maybe taping that corner will avoid the sun comming into the bed. ”
 of 5 bubbles emilioo386, 1 Dec 2016 | Read review
“There's no microwave in the room”
 of 5 bubbles 922trishal, 10 Nov 2016 | Read review
“ask for swimming pool view or parking view so you can watch air craft landing and take off , and also clear sky to see rain”
 of 5 bubbles YassineS, 29 Oct 2016 | Read review
“All rooms are excellent and very well appointees and quiet.”
 of 5 bubbles patriciatT506NM, 1 Oct 2016 | Read review
“We had the king room with pool view, 3rd floor. Nice view, yet no elevators to the 3rd floor.”
 of 5 bubbles Garibaldo00, 27 Aug 2016 | Read review
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