Verdanza Hotel

Verdanza Hotel

Traveller (681)
Panorama at the Verdanza Hotel
360
Panoramas (49)
Verdanza Hotel
Videos (2)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all
Did you already book this hotel?

About

4.0
#10 of 15 hotels in Isla Verde
4.3 of 5 bubbles
Location
4.0 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.9 of 5 bubbles
Value
Located in Isla Verde, Puerto Rico, just one block from a dazzling golden sand beach named the best urban beach in town, the Verdanza Hotel combines the amenities of the premier full-service hotels with the friendly, personalized service, unique style and independent spirit of a boutique hotel. Our hotel creates a relaxing, home away from home setting perfect for leisure travelers and their pets to recharge. Here, stylish, newly renovated guest rooms and suites offer a warm Puerto Rico welcome after a day of sun, sand and surf or lounging by the palm-fringed freeform pool. Kids love our water spray park, and creature comforts for furry friends include pet beds and an outdoor pet park with an agility course where they can romp off the leash. When it comes to dining, the choice is yours: savor award-winning Nouveau Caribbean cuisine at the stylish 80Twenty or grab coffee, deli sandwiches and treats to go at Espresso Lab.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Boating
Snorkelling
Children Activities (Kid / Family Friendly)
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Patio
Tennis court offsite
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
ATM on site
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Refrigerator
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Seating area
Telephone
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
iPod docking station
Complimentary toiletries
Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Quiet
Languages Spoken
English, Spanish
Hotel links
Special Price:15% off room rate

Location

8020 Tartak Street, Isla Verde, Carolina 00979 Puerto Rico
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 82 out of 100
82
Luis Munoz Marin Intl Airport
F.L. Ribas Dominicci Airport
1,794Review52Q+A100Room tips
Traveller rating
  • 664
  • 555
  • 298
  • 138
  • 139
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Susie VA wrote a review Jan 2024
Fredericksburg, Virginia
Hotel's Favourite
4.0 of 5 bubbles
Lovely lobby & common areas in this otherwise unknown hotel. Personalized service from front desk staff to the door man. Wonderful pool, deck & children’s water splash zone. Located in the center of Isla Verde. Many interesting restaurants near by. The rooms are clean with nice bedding. Decor is a little dated.
Read more
Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from VerdanzaHotelGM, General Manager at Verdanza Hotel
Responded 22 Jan 2024
Shojuly, thank you for sharing your pleasant experience at Verdanza Hotel. We're thrilled you appreciated the personalized service from our front desk team and door personnel. We take pride in offering our guests engaging spaces, such as our pool, deck, and water splash zones for children. It's wonderful to hear that our central location provided a chance to explore the local dining scene. We value your thoughts about the room's aesthetics and we're continually working to incorporate guest feedback into our improvements. We look forward to welcoming you back.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MrsCarter25 wrote a review Jun 2021
Fair Lawn, New Jersey
3.0 of 5 bubbles
Just got back from a 4 day stay at Verdanza hotel. We arrived to hotel around 11am. We were informed we couldn’t check into our room until 3pm unless we paid a $75 early check in fee. We decided to decline , thankfully the receptionist offered to keep our baggage until we checked in. Unfortunately we got stuck in a 5 minute rain storm and we’re completely soaked so we had to pay the $75 to check in early as we could not walk around in dripping wet clothing. We were given our room key. We stayed in room 1007 in the villas. Across from the pool , my husband and I were both nervous upon approaching our room. based off the mixed reviews. We walk in the room , it was a basic hotel room. Queen size bed with tv and desk. Nothing fantastic. Bathroom was a decent size. The shower was small and had a small slither of glass and directly in front of the toilet. The bed was made with a sheet not a fitted sheet just a sheet then two sheets, no quilt or comforter provided. Very weird , overall bed seemed clean. The room was so cold. I shivered myself to sleep most night. Didn’t seem like the thermostat worked no matter what temperature we put it on it was still freezing. I slept in a hoodie . The water pressure in shower was low and the water was not warm at all. We figured out if you ran the water for some time it got a little warmer but not hot ! The location of the hotel was great ! 2 blocks from the beach , up the street from CVS and local eateries. Location was definitely ideal. Just wish the hotel room was better. The pool was nice. Big with plenty of chairs. They fill up fast so get there early. They have a cute water splash park for kids and a jacuzzi also. Overall not a terrible experience at Verdanza , just not somewhere I would come back too unfortunately. Also the coffee shop had amazing caramel iced lattes!!!
Read more
Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jenny G wrote a review Apr 2021
5.0 of 5 bubbles
My husband had to work in PR so the kids & I decided to tag along. We stayed here for 5 nights. We had a great experience. They have a huge pool, jacuzzi & splash pad which was GREAT for our kids! It's open from 7am-10pm and was never really busy. There is also plenty of seating plus a gazebo area.
Due to COVID,they weren't able to clean our room each day which was understandable. We were asked several times if we needed more towels, TP, pillows, blankets,etc. several times during the stay and if we did need something it would be at our room within minutes. A light went out in the room and maintenence was there within 10 minutes. Also, tgey are following Covid precautions by checking temps from ppl entering & we have to submit our negative Covid test at check in! Hand sanitizer is offered EVERYWHERE in the building!
The hotel is literally a 5 minute walk from several restaurants & the beach! We had a gorgeous view from our room! There is plenty of parking and its located down the road from the airport.
We did not eat at the restaurant but we had plenty of pina colodas! They were delicious and the staff was wonderful & friendly!
I've read other reviews and I want say that you cannot compare this hotel to those resorts. If you're expecting 5 star room decor & renovations then you should pay the big $$$$ to go stay at one of those resorts. This is a budget friendly hotel!

Cons: the water doesn't stay warm for very long and there isn't a lot of water pressure but I've been told that's normal for PR.
Also, there were guests smoking either in the hallway or their room(s). We could smell it in the middle of the night and the next morning but not sure where it was coming from.

All in all, we had a great time! All of the staff from front desk to the restaurant to maintenance were friendly & great! We would stay again!
Read more
Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Harold H wrote a review Jul 2021
New York City, New York
1.0 of 5 bubbles
There’s no cleaning staff. We waiting 2 whole days and on the third day I had to finally go downstairs to the front desk to let them know that no one was coming to clean the room and give us fresh towels. That’s when I found out that we have to request our room to be the cleaned with the front desk and the next day they will clean. This is the first hotel to ever tell me that. So fine I did just that but the next day still no one came to clean the room. At this point hi asked for new towels and clean sheets to do it myself. She said she will send someone to the room to give me the things. 30 minutes later there’s a knock on the door and there’s an employee with a bag of towels. I asked where the sheets are and he said he can’t give me that, only the towels.

On top of that they make guests pay for parking! There’s a sign that says “guests: $10 a night).” Which apparently they charge after you check out. I think that’s ridiculous. How are you going to make your own guests pay for parking?!

I was told that the rooms are non smoking which was great. But the entire time I was there the halls smelled like cigarettes and weed. I went to complain and they said they will look into it but nothing was done about it. At the pool people were smoking and drinking out in the open while playing music on their Bluetooth speakers which is literally what this big sign says they can’t do. But here they are doing it in the open and no one says anything.

I cut myself on something in the room (still not sure what it was) and I was looking around the room for a first aid kit or band aids but nothing. Again the first time ever that I stay at a place that doesn’t have band aids or atleast a first aid kit. So I went downstairs to ask the front desk they went to check in their office and they come out saying they don’t have one. So a hotel that has hindered me of people staying in it doesn’t have a single band aid. I had to go out and buy an entire box of band aids only because they didn’t have one.
Read more
Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gladys M wrote a review Jan 2022
West Hartford, Connecticut
1.0 of 5 bubbles
The room was spacious the cleaning was horrible. The bathroom faucets could not be set it was either cold or scorching hot. When asked to have room cleaned that never happens because the person who supposedly cleaned the room left it the way it was found. I knew someone had been in the room because they left soap and made the bed without changing the sheets. 17 days I spent my in these horrid conditions. I could not leave with loosing all my money. I had complained about the water being cold. I should have left it cold. I would wake up stressed thinking when I shower will the water be scorching again. 😕😞🙁😡😡🤬
Read more
Date of stay: January 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bobbert63 wrote a review Mar 2020
Kingston, Canada
5.0 of 5 bubbles
I have reviewed the Verdanza before because it has become our favourite go to hotel when in San Juan. So many factors make this hotel our home away from home. The rooms are comfortable and clean, the staff are always friendly and welcoming, the hotel's many amenities aid in our enjoyment and the location can not be beat. We ate at the new Verace Pizzeria and we enjoyed it. I must admit, we missed the Burger Bar though. The coffee shop in the lobby is worth coming here for alone. I miss those Americanos!

There is a major grocery store 5 minutes walk away as well as a drug store for any last minute items you may need. The beach is a 5 minute walk as well but this time we chose to enjoy the hotel pool. If you have kids, the childrens pool area looks like a lot of fun with a great splash pad area.

The staff mostly appear to be the same people from a few years ago which says a lot. They are always there to hold a door open for you or help you arrange a taxi. They were very friendly and this is probably why one feels at home here.

We look forward to our next visit to the beautiful island and especially our stay at the Verdanza. Thank you for making the start to our holiday so special.
Read more
Date of stay: February 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Antonio Losada, Marketing at Verdanza Hotel
Responded 29 Jul 2020
Thanks for staying with us. We appreciate your feedback!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PuertoricanTraveler wrote a review Jan 2020
Vernon, Connecticut
4.0 of 5 bubbles
Have stayed several times at the property and overall it is a solid choice for a quick getaway in the isla verde area. The hotel's lobby, restaurant, and pool area are great, plus the proximity to isla verde beach, restaurants and shopping is ideal, even if not a beachfront resort; It makes up for it with the value. Rooms are good overall, beds are comfortable, though in our various stays the pillows can be hit or miss. The proximity to the airport wasn't noticeable either.

What the rooms and some areas of the hotel, like the pool area, need is just a few more touches. The room's bathtub/toilet area is cramped, and some of the fixtures are old. In the pool area, the jacuzzi , though warm, the jets system is broken. The room would also overall benefit from some modernization or updates.

A bright spot is the newly renovated Italian restaurant. We had a few drinks and dinner one night and we enjoyed the food and the friendly staff, a big plus.

We will stay again at the Verdanza again.
Read more
Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
evie107 wrote a review Jun 2023
New York City, New York
4.0 of 5 bubbles
I've stayed here in the past and was always satisfied. This trip was different they don't provide hairdryer and body soap bar was as big as pinky. They only give you 2 towels you have to beg for extra including hand towels and wash cloth. There are no umbrellas by the pool.The place is clean. The breakfast 18$ buffet per person is good.The hotel is walking short distance to beach where you can rent chairs and umbrella
Read more
Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from alosada@verdanzahotel.com, General Manager at Verdanza Hotel
Responded 5 Jun 2023
We appreciate the feedback, evie107, and for your continued patronage. Were happy you had a pleasant stay with us and that you enjoyed our cleanliness, delicious breakfast and ideal location, despite our amenities and services not exceeding your expectations. Well address your concerns with the appropriate members of our team moving forward. We do hope to host you again soon for a more positive experience.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
hktinga wrote a review Apr 2023
2.0 of 5 bubbles
Arrived to visit family member. Check in was smooth. Staff was friendly and nice.
Our Room was a pool view king bed. Nice pool area, grounds looked pretty clean and maintained.

1) room ac was very loud sounded like a train passing by. Could not carry on a conversation at a normal volume. TV sound was drowned out by the ac.

2) Safe was not operational. (locked) ( no one came to fix)

3) Hotel web page stated that hair dryer and coffee maker were available upon request.
Upon making such a request, we were told that none were available.

4) No hot water for shower. (lukewarm at best)

Was moved to a second room......No longer a King bed but two queen beds

1) After moving to second room noticed debris in toilet. Flushed the toilet and found that
it was backed up.

2) No balcony furniture in this room.

3) AC was quieter, but air did not get cold.

4) This room had only one cover blanket and mattress cover and one pillow on each
bed.

5) this room also had no hot water lukewarm at best.

6) No house keeping.. Had to hunt down clean towels everyday for both rooms.

Was unable to contact front desk or any of the numbers listed for guest services. No one answered.....Made multiple trips to front desk to address issues. No one ever came, except for the backed up toilet.
For the amount of $$$ that were paid for room. Will stay at another hotel in this area.
Read more
Date of stay: March 2023
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Johnny T wrote a review Feb 2023
2.0 of 5 bubbles
My wife and I stayed for 4 days Jan 28 to 1 Feb. 2023 day one did not have the room we booked. we wanted a room with a King bed.
During checking in the room was not available they gave us one with 2 beds until the next day.
That's when the roaches started to crawl in the bathroom and on top of the desk I was killing everything that was there. Next day they gave me another room with a King bed again roaches all over and the smell of mold really bad.
Asked the housekeeper for toilet tissue answer we don't have any, the towels were stained the bed sheets stained the pillows smelled so bad that I slept with out them. No coffee maker no alarm clock two stained towels per day and that is if they get to service your room.

The people are really Nice but there seems to be a problem with management.
So don't let the pictures fool you.
Read more
Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Francisco H asked a question May 2022
Salem, Virginia
what is the cost per night for this hotel
Answer from Diblain T
45 contributions36 helpful votes
Right now is at around $277/night
Tony asked a question May 2022
Jacksonville, Florida1 contribution2 helpful votes
Do you have a safe for valuables available and where is it located?
Answer from Arlene A
1 contribution1 helpful vote
I did not see a safe in room.
Answer from COCO999-12
Toronto, Canada48 contributions79 helpful votes
I don't know for sure, but people we met at the pool said the main building rooms weren't great either. The lobby looks renovated but I don't think anywhere else has been touched
Answer from liana013
Ocean Springs, Mississippi2 contributions14 helpful votes
Hi. We are a block away from the Isla Verde Beach and 15 min drive to Old San Juan. 😊
Paulina P wrote a tip Mar 2024
12 contributions2 helpful votes
3.0 of 5 bubbles
"This hotel does not have activities, no pool service, this hotel is only to sleep and use the pool."
Read full review
Adventure44605192222 wrote a tip Feb 2024
Boston, Massachusetts2 contributions1 helpful vote
1.0 of 5 bubbles
"The beach in Isla Verde is very nice but this area overall is not very cosmopolitan."
Read full review
Janet K wrote a tip Jan 2024
6 contributions
3.0 of 5 bubbles
"It's near the airport and near the main shopping street of Isle Verde. It's not a quiet hotel."
Read full review
Freedom817215 wrote a tip Jul 2023
5 contributions1 helpful vote
2.0 of 5 bubbles
"Book elsewhere "
Read full review
Zuleyka M wrote a tip Jul 2023
Bronxville, New York12 contributions4 helpful votes
1.0 of 5 bubbles
"Dont stay here"
Read full review
Not the right property for you?
There are more places to choose from in the Isla Verde area.
PRICE RANGE
₹11,039 - ₹22,161 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
san juan holiday inn, holiday inn carolina, carolina holiday inn
LOCATION
CaribbeanPuerto RicoCarolinaIsla Verde
NUMBER OF ROOMS
222
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

VERDANZA HOTEL (Isla Verde, Puerto Rico - Carolina) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Verdanza Hotel
Which popular attractions are close to Verdanza Hotel?
Nearby attractions include Oasis Casino at Embassy Suites San Juan (0.2 km), Club Brava (0.5 km), and Playa Hobbie (0.4 km).
What are some of the property amenities at Verdanza Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Verdanza Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Verdanza Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Verdanza Hotel?
Yes, valet parking is available to guests.
What are some restaurants close to Verdanza Hotel?
Conveniently located restaurants include Entrevinos, Alambique Beach Lounge, and Zest.
Are there opportunities to exercise at Verdanza Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Verdanza Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Verdanza Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Verdanza Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Verdanza Hotel?
The staff speaks multiple languages, including English and Spanish.
All Isla Verde HotelsIsla Verde Hotel DealsLast Minute Hotels in Isla VerdeHotels near Verdanza Hotel
Things to DoRestaurantsFlightsHoliday homesTravel StoriesCruisesCar Hire