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8020 Tartak Street, Isla Verde, Carolina 00979 Puerto Rico
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Lowest prices for your stay
Hotel direct offer!Package deal
Expedia.com
$175
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Free cancellation until 13/10/22
Verdanza Hotel
$175
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Free cancellation until 13/10/22
Reserve now, pay at stay
Agoda.com
$150
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Free cancellation until 11/10/22
Hotels.com$175
Booking.com$203
Travelocity$175
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (616)
360
Panoramas (49)
Room & Suite (160)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 09/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Verdanza Hotel
Updated 09/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 15 hotels in Isla Verde
Location
Cleanliness
Service
Value
Verdanza Hotel is an independent property located in the heart of Puerto Rico’s Isla Verde district, just a block from the best urban beach that boasts over a mile of gold sand, shopping and nightlife. This pet friendly hotel has 222 modern guestrooms and suites with living amenities designed for both comfort and convenience with less clutter. Stylish décor with artwork from a local drone photographer featuring a diversity of Puerto Rico settings, smart furnishings sourced from local vendors and premium beds invite guests to sit back and settle in. We also offer pet beds, and a PawsPark, an outdoor pet park with an agility course where our four-legged guests can exercise and play off-leash in a safe and controlled environment. At Verdanza Hotel, guests can relax and enjoy the sun, knowing their kids are having a great time in the pool and Water Spray Park. Children are guaranteed fabulous fun. Hotel restaurants like the newly refurbished 80Twenty and Verace. Our social spaces and Expresso Lab, that serves premium artisanal Arabic Puerto Rican coffee from Adjuntas, are simply perfect for relaxing, recharging, and reconnecting while enjoying a cold beverage or hot cup of Joe while working on your laptop in a community setting. All guestrooms and public areas have free Wi-Fi. Discover why we pride ourselves in being your home away from home. We believe in the power of a good smile and that is why keeping yours is our priority. Our passion and commitment is to make you feel part of our family. Reserve your room today to experience our one-of-a- kind local hospitality. Homederful Happens with You! Our hotel also provides: • More than 16,000 square feet of newly renovated flexible indoor and outdoor meeting space • A unique Muse Room designed to promote creative corporate meetings • Fitness center • Rooftop terrace with mesmerizing views.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Table tennis
Board games / puzzles
Children Activities (Kid / Family Friendly)
Valet parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
ATM on site
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Refrigerator
Cable / satellite TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Package deal
1739Reviews52Q+A100Room tips
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Most Recent
Wanda R wrote a review Sep 2022
1 contribution
I was staying at the Verdanza Hotel in Carolina Puerto Rico and I have to leave this review here. While staying I had to call room service for every single detail and to request any living need items like toilet paper, garbage bags and even extra pillows that were denied to me. Beds only had one pillow each. They barely followed instructions and did not remember what I asked for. I booked this hotel through JetBlue Vacations and it will be the last time I do that. It seems that guests who book through offers like this get treated poorly. Bathroom was filthy. Do not stay by the villas. No coffee machine, no microwave. I had to ask for every single thing. I have nothing good to say about this hotel and their employees which most of them were very rude specially the ones at the counter. This is not what I should have gone through during my vacations. Hopefully my review can help the ones booking after me. Wanda Rivera Room #1102 Reservation: September 2nd through September 6th 2022
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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maggiet0813 wrote a review Aug 2022
Katy, Texas2842 contributions216 helpful votes
+1
Hotel's Favourite
I have stayed at this hotel before and it does not disappoint. Rooms are a good size. They have a cafe and 2 restaurants inside. Staff is very helpful. We had a couple of glitches but were immediately resolved. Parking lot is available for a price. It has a pool, hot tub, kids water area, and dog park. It is about 1-1/2 blocks to the beach. They are pet friendly.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Michele R wrote a review Aug 2022
2 contributions
I had booked a trip with my son and we stayed there the 12th and 13th of August this year. Our first room was very cold but we arrived at 2 am and I know they keep the rooms cool because most of the people new to PR are not used to the tropics BUT.... the staff did EVERYTHING to make my stay wonderful and wonderful it was. The service and staff are 5 star and the hotel has a beautiful walk to the beach, not far at all. But most of all I want to say that the staff and service was such a wonderful example of how wonderful a stay can be when employees do their very best. Maybe not a five-star hotel by amenities but a 5-star hotel by the wonderful service of the staff. Thank you so much for making my return to Puerto Rico the best ever. I will definitely book here again. Very clean, well taken care of, tropical warm delite. Michele R
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Date of stay: August 2022
Rooms
Sleep Quality
Room Tip: not a party crowd you will have peace
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mio M wrote a review Aug 2022
Loganville2 contributions2 helpful votes
Frustrating...after checking in and getting to our room, we had no towels, called front desk and had to wait about 10 minutes for towels. When taking a shower that night we had no hot water. The next morning we asked for our room to be changed due to the hot water issue, the front desk admitted that they have a hot water issue...things looked like it was going to go well until after a day out we come back to our room and there was no water at all, called the front desk which advised there was a plumber working on the issue. We couldn't get any pool towels on multiple occasions. Not to mention you have to get pool towels at the front desk and not at the pool, I found that to be an inconvenience. The bar and restaurant seemed to be open on random days no schedule posted anywhere. The last few days of our stay housekeeping knocked on our door between the hours of 8-9am, after putting the do not disrupt sign they never bothered coming back to clean the room after they were doing it on a daily basis...so the last 2 nights of our stay we had to call the front desk for fresh towels. Since 2 towels and 1 hand towel is their daily limit. If I'm on vacation I'm not up and out of the room at 9am, I don't know anyone who is so housekeeping should have came back once they saw the sign missing and they were still on the same floor a few doors down at 12pm. The 80twenty restaurant had 2 workers..2.. the buffet was not worth the price, and sitting to be waited on was worse with the lack or employees. Inconsistency at thier finest....
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Yahira wrote a review Aug 2022
1 contribution
+1
I stood at Verdanza hotel with my family from Aug. 9th to Aug. 15th in separate rooms. I stood in a partial ocean-view room with a king-sized bed and our entire time there was uncomfortable. I’ll begin by saying that looks can be deceiving. Upon our arrival, I noticed that the exterior and lobby looked well kept and clean but the entire hotel lobby and our assigned rooms had a nauseating foul odor. The bed sheets, towels and pool towels all had mysterious stains. There was no cold water in our rooms, so we had to shower with really hot water. The bathtub drain was clogged in my room and I called several times to have the drain repaired but no one ever came to fix it. I also had to call and request room service for cleaning because the bathtub and sink looked dirty as if it was previously used it. Oh! And the breakfast buffet isn’t worth the money. You’re better off getting breakfast at Denny’s or any other restaurant nearby. As for the in-room amenities, out of the 3 lamps in the room only 1 was functional. The iron in the room had some type of burnt material stuck on it and nearly ruined my clothes, so I couldn’t use it after my first attempt. The refrigerator doesn’t cool very well, so don’t expect to have cold beverages before heading out; they would have to sit in the fridge overnight to get cold. The television was fine and had family-friendly local/ Spanish and American/English channels, but it was a little outdated. It wasn’t a smartTV, so if you want to watch Netflix, Hulu, etc., you’ll have to use your own mobile device. The only pleasant things I experienced during my stay was how extremely close the beach was to the hotel (just 1 block away), the nice pool area, and having restaurant options that were affordable and walking distance.
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: On-site parking cost $12 Car Rental company just around the corner Excellent and cheap food at...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Angel G wrote a review Jul 2022
2 contributions
Arrived at the hotel this afternoon on one of the hottest days of the summer. Went to take a shower and was instantly scalded. After 15 minutes trying to regulate the water temp I gave up and tried calling the front desk. No one picked up after another 10 minutes. Walked down to the lobby, where the young lady at the front desk assured me they would send someone to fix the issue. That someone didn't arrive after a half hour, so after a second trip to the front desk I was asked to move to another room. I went to that room where an employee was waiting and told me that everything was "OK". After opening the water faucet and literally burning myself I asked him to check it himself. He put his hand in the water, called on his radio and told me that this was the best they could do. He did not answer my question on whether there was an option other than boiling myself. These people clearly have no concept of customer service. I would never again stay, and would not recommend it to my worse enemy.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dominic C wrote a review Jul 2022
1 contribution
From the minute we stepped into the hotel it was a mess. The entry doors were dirty, the floors were dirty, only one clerk available, waited thirty minutes to check in. Once in the room the A/C was not working, the toilet seat was broke, disengaged, the sheets were soiled, pillow cases were brown, dirty, then given a difficult time to change rooms. First time, last time.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sea the World wrote a review Jul 2022
Saint Louis, Missouri126 contributions74 helpful votes
I read some reviews before we stayed and was a bit worried about staying but I was pleasantly surprised. The staff were friendly and helpful. The hotel, rooms and pool area were clean. The rooms are a good size, with a nice view. We had included breakfast (buffet), it was small but had a good selection and the food was good. The parking area is easy to get in and out and it’s within walking distance to many restaurants, bars, shops and the beach. The hotel is also very close to the airport but not bothered by planes at all.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Diblain T wrote a review May 2022
42 contributions33 helpful votes
Don’t be deceived by the property’s photos, it’s all marketing. THE HOTEL IS NOT WHAT YOU THINK YOU’LL GET. Check in process took us 45 minutes and we were 2nd in line. Rooms were NOT as in the photos. Bed and pillows were VERY OLD and DIRTY … and in really bad condition too. So were the bed sheets. The room’s furniture also needs revamping. As an EXPEDIA VIP MEMBER I was supposed to get either free self parking or a room upgrade and did not get any of those. All in all, WE WILL NEVER BE BACK to this place and I don’t recommend you go there either.
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Date of stay: May 2022Trip type: Travelled as a couple
Room Tip: Avoid this Verdanza Hotel!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mamadou B wrote a review May 2022
Columbia, Missouri21 contributions25 helpful votes
I don’t like to write negative reviews, but this hotel had the worst service I have ever seen in a hotel. I was there for an international Conference, but I have waited for three days to my room cleaned. Even if your room is not cleaned, you will still need to go to reception. To request towels, and remind them your room Needs to be cleaned!!! For health reasons, this is not right; and forget about ever staying to that hotel as it it will never happen again!!! I love Puerto Rico, and I am sure readers do too; but please find another hotel!!! Verdanza Hotel is a joke!!!! Sorry,
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Date of stay: April 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$147 - $256 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
san juan holiday inn, holiday inn carolina, carolina holiday inn
LOCATION
CaribbeanPuerto RicoCarolinaIsla Verde
NUMBER OF ROOMS
222
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Frequently Asked Questions about Verdanza Hotel
Which popular attractions are close to Verdanza Hotel?
Nearby attractions include Oasis Casino at Embassy Suites San Juan (0.1 km), Playa Hobbie (0.4 km), and Di Vino Wine & Tapas (0.3 km).
What are some of the property amenities at Verdanza Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Verdanza Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Verdanza Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Verdanza Hotel?
Yes, valet parking is available to guests.
What are some restaurants close to Verdanza Hotel?
Conveniently located restaurants include Entrevinos, Zest, and Alambique Beach Lounge.
Are there opportunities to exercise at Verdanza Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Verdanza Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Verdanza Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Verdanza Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Verdanza Hotel?
The staff speaks multiple languages, including English and Spanish.