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Courtyard by Marriott Isla Verde Beach Resort

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2,724 Reviews from our TripAdvisor Community

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Showing 2,608: English reviews
Start your review of Courtyard by Marriott Isla Verde Beach Resort
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NJ
Reviewed yesterday NEW

This is my second stay here, my teen children and were here last year for their spring break. Last year the room was more up to date. This year however, despite the fact that room-type that I booked directly from Marriott's website was "recently renovated ocean view" - we received a room that clearly was in serious need of renovation....

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Helpful?
Thank TEAM_STR
Reviewed 2 days ago NEWvia mobile

I don't have enough words to express my gratitude to the staff of the hotel. Specially MICHAEL ARROYO. My boyfriend and I planned a trip to San Juan Puerto Rico, he wanted to proposed and Michael and his team helped him out. They planned this amazing TREASURE HUNT through out the entire hotel, they organized everything so it would turn...

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Helpful?
Thank Nicole M
Cape Cod, MA
Reviewed 2 days ago NEW

Recently stayed at Courtyard Marriott for 9 days to celebrate our 52nd wedding anniversary. The resort manager, Jose Padin, upgraded us to an oceanview room, and sent complimentary wine and a fruit and cheese platter. Lovely! Mr. Padin is a visible leader at the resort, often seen walking around interacting with staff and guests alike. He fosters that same kind...

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Helpful?
Thank IslandManCapeCodMA
Minnesota
Reviewed 2 days ago NEW

We just spent spring break (again) at this beautiful resort and absolutely love it. We've never had a "bad" room here, and our partial ocean view room didn't disappoint this time either. Each night, I sat on the balcony (plenty of space for a small table, two chairs) and enjoyed a cold beer listening to the ocean waves. Our room...

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Helpful?
Thank slq2005
Reviewed 3 days ago NEWvia mobile

I spend only 2 days on business so I couldnt explore much but the staff were very friendly and helpful. Rooms are nice. I had a small balcony that overlooked the beach. Nice restaurant setting close to the beach. The lobby has activity on my last night (80's night). Also casino. I would visit again hopefully for a vacation.

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Helpful?
Thank Eddie M
New York City, New York
Reviewed 4 days ago NEWvia mobile

Positives: the staff was wonderful! They were helpful in every capacity (check in, valet, concierges, wait staff, and beach-side staff). Breakfast was reasonable priced, especially for a resort. This was a perfect stay for the day, as the outdoor seating is nearly on the sand. Cabs are fixed rate to/from the airport ($17) and Old San Juan ($21 for up...

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Helpful?
Thank Regina F
Charlotte, North Carolina
Reviewed 4 days ago NEWvia mobile

Checked in yesterday, staff is very friendly. Room is dated and DO NOT stay in room 321, paid for a king balcony and this is my view! I am not sure why they would put anyone in this room. Had a good night dancing in the lobby. Won a $100 in the casino so that was good. Currently there is...

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Helpful?
Thank sarahreinecke
Padin, General Manager at Courtyard by Marriott Isla Verde Beach Resort, responded to this review

First thank for choosing our resort and for posting your review. I am really happy to read that our staff is very friendly, that you enjoyed our live salsa music and that you got lucky in our Casino, awesome! But I am sorry to know that you feel that your room is dated. Indeed that is the view from your...

Chicago, Illinois
Reviewed 5 days ago NEW

Check-in did not go smoothly but the managerial sevice took care of things and offered complimentary breakfast for the issue with the room. He also made contact throughout our stay to see if we needed anything.

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Helpful?
Thank Tamara M
Livingston, New Jersey
Reviewed 6 days ago NEW

My wife and i stayed in a beachfront room for a short, 3 night vacation. It was our 1st time in puerto rico and this was a great spot to get some beach time (although the weather wasnt great) and easily get to old san juan, the rain forest, and some cool local areas. The hotel was clean and well...

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Helpful?
Thank F6980BTpaul
San Juan, Puerto Rico
Reviewed 6 days ago NEW

I went with 4 friends to use the hotel's pool and beach facilities during Christmas break. We were greeted by Luis Rosario and attended by Mickey at the pool bar. The staff was super attentive to us, checking up if we needed anything and making us feel very welcome and in a friendly and family environment. Overall the beach was...

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Helpful?
Thank Mildred C

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Sirena Restaurant
Sirena Restaurant
Cuisines: Caribbean, Latin, Puerto Rican
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located on a powdery expanse of Isla Verde beach in San Juan, the newly renovated Courtyard by Marriott Isla Verde Beach Resort is the perfect location for business or pleasure. The first hotel in San Juan to offer FREE Internet & wireless services it makes business a breeze! For families, babysitting & play services, game room & the beautiful pool & beach make any holiday perfect. ... more   less 

Additional Information about Courtyard by Marriott Isla Verde Beach Resort

Address: 7012 Boca de Cangrejos Avenue, Isla Verde, Carolina 00979, Puerto Rico
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: ₹ 13,030 - ₹ 21,328 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard by Marriott Isla Verde Beach Resort 3.5*
Number of rooms: 260
Reservation Options:
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Also Known As:
Courtyard By Marriott Isla Verde Beach Hotel Isla Verde
Courtyard Isla Verde Beach Resort
Marriott Carolina
Courtyard Carolina
Carolina Marriott
Carolina Courtyard
Courtyard By Marriott Isla Verde Beach Resort Puerto Rico - Carolina
Hotel Style:
#1 Casino Hotel in Isla Verde
#2 On the Beach Hotel in Isla Verde
#3 Romantic Hotel in Isla Verde
#4 Business Hotel in Isla Verde
#5 Family Hotel in Isla Verde
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard by Marriott Isla Verde Beach Resort staff and other travellers.
126 questions
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Questions? Get answers from Courtyard by Marriott Isla Verde Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a recently renovated room upon check-in.”
TEAM_STR, 24 Apr 2017 | Read review
“The rooms closest to the beach would have the least airport noise.”
IslandManCapeCodMA, 23 Apr 2017 | Read review
“Unless you are paying more for Ocean Front, ask for a high room on the pool side.”
Ramfan1999, 16 Apr 2017 | Read review
“"Ocean view" rooms on lower floors (5,6,7) were mostly of the roof. Stay higher or "ocean front" if possible.”
DAnnR74, 16 Apr 2017 | Read review
“Ocean front Jr suite”
lmoritz1, 13 Apr 2017 | Read review
5 of 5