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San Juan Water & Beach Club Hotel

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Traveller (1073)
Room & Suite (302)
Pool & Beach (167)
Overview
  • Excellent58%
  • Very good31%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“rooftop bar”(161 reviews)
“blue lighting”(67 reviews)
“boutique hotel”(89 reviews)
Free Wifi
Parking
Breakfast Available
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
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Reviews (1,430)
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771
438
105
40
23
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All reviewsrooftop barblue lightingboutique hotelzest restaurantpopcorn soupsan juandead end streetsmall poolcloset spacechairs and umbrellasocean frontsmall hotelan umbrellagreat drinkspartial ocean viewfood and drinkstrip to puerto rico
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401 - 405 of 1,377 reviews
Reviewed 14 July 2015 via mobile

We loved our hotel!!!! Everyone was so nice and accommodating!!! Anything we needed they brought it up in minutes! This hotel also has a great location!! Minutes from the beach and there are also tons of places to eat and drink in the area ....More

1  Thank Jazmin H
Response from virna c, Guest Services Manager at San Juan Water & Beach Club HotelResponded 16 July 2015

Thank you for the 5 stars!!!!! We are so thrilled to hear you enjoyed our location and service. I hope to see you again soon. Let me know when you are coming back so I can give you a warm welcome back. Warmly, Virna

Reviewed 13 July 2015

We visited the San Juan Water Beach Club mid June. When we arrived we had a small issue that was due to a non disclosed resort fee from our travel agent. The guest services manager Virna was quick to address the issue and had offered...More

1  Thank chrispvw
Response from virna c, Guest Services Manager at San Juan Water & Beach Club HotelResponded 16 July 2015

Thank you so much for taking a moment to share your experience with the world. We are so thrilled to hear that you enjoyed our hotel and service, but it is even more special when our team members makes such a great impression by the...More

Reviewed 13 July 2015

So I traveled to PR for the first time with my girlfriend about a month ago. I split our one week up between two hotels because I want to experience different parts of San Juan. Dumb idea. Upon first arriving at the SWB we were...More

4  Thank WELUVFOOD2
Response from virna c, Guest Services Manager at San Juan Water & Beach Club HotelResponded 6 August 2015

Thank you for your feedback, I respect all feedback “Highs and Lows” and find it useful to help the hotel learn and improve. That is what this forum is for, to hear about the good points of your stay and the areas where we can...More

Reviewed 9 July 2015

My boyfriend and I visited this wonderful hotel over the July 4th holiday. This is the perfect hotel - centrally located near a number of local restaurants and a Walgreens. The beach is indescribable; simply pristine (the treats offered by the beach side staff were...More

1  Thank Channell M
Response from virna c, Guest Services Manager at San Juan Water & Beach Club HotelResponded 17 July 2015

I'm very glad to see that all aspects were enjoyable for you. We work hard to deliver a perfect stay in all areas and you, as a guest, deserve the best that we have to offer. Thank you for the 5 stars! Yours in hospitality,...More

Reviewed 1 July 2015 via mobile

Had a great time. All hotel staff was awesome except for the servers on the beach. They were scarced and very slow. Did not check in with guest as often as they should. Watered down drink was a waste but I never got to see...More

Thank Yolanda B B
Response from virna c, Guest Services Manager at San Juan Water & Beach Club HotelResponded 2 July 2015

While it is apparent you experienced several inconsistencies during your stay, this is not typical of WBC or its service. We pride ourselves on creating lasting impressions and forging everlasting bonds with our guests. We will share your comments with our team to check on...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Beachfront
Pool
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Dry Cleaning
Meeting Rooms
Banquet Room
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Bar/Lounge
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 154 - US$ 319 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Isla Verde
#2 Business Hotel in Isla Verde
#2 Romantic Hotel in Isla Verde
#3 Luxury Hotel in Isla Verde
#3 On the Beach Hotel in Isla Verde
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$ 154 - US$ 319 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Isla Verde
#2 Business Hotel in Isla Verde
#2 Romantic Hotel in Isla Verde
#3 Luxury Hotel in Isla Verde
#3 On the Beach Hotel in Isla Verde
Room types
Non-Smoking Rooms, Suites
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Traveller (1073)
Room & Suite (302)
Pool & Beach (167)
Dining (154)
Amenities (25)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Questions & Answers
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GeeGee561
17 January 2018|
AnswerShow all 2 answers
Response from John Paul B | Property representative |
Good afternoon GeeGee, our rooftop bar & lounge MIST is fully up and running. We have a brand new bar and the views are still just as amazing!
1
Vote
Lisa C
9 January 2018|
Answer
Response from 777rafael1956 | Reviewed this property |
I show # 1-787-728-3666 & it works I just tried it Good luck
0
Votes
Room Tips
"Ocean front has great views."
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"not sure-I had a king, partial view. It was comfortable and quiet"
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"Oceanfront rooms have a great view."
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"the higher the better ocean view"
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