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San Juan Water & Beach Club Hotel

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San Juan Water & Beach Club Hotel
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1,299 Reviews from our TripAdvisor Community

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There are newer reviews for San Juan Water & Beach Club Hotel
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Showing 1,249: English reviews
Auburn Hills, Michigan
Reviewed 3 January 2017

the hotel is pretty, and has good access to the beach and local restaurants/stores. however, our room had bugs, it was uncomfortable to shower because the water would constantly flip between scolding hot and freezing cold (unexcitingly), the bathroom sick did not drain, the sound on the tv cut out every few seconds- making it hard to watch anything. when...

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Helpful?
1Thank meghankittell
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for being so forthcoming in your review. I apologize that you did not find our hotel to your likings. I further regret having to read of your impression after you’ve departed, rather than while you were here when your comments or discomfort could have been more readily addressed and rectify on the spot. In reference to your allegations...

New York
Reviewed 1 January 2017

This is an older building that seems to be redone with some funky accents. The hallway lights are cool and the water falling vertically on one of the elevator walls is something I have never seen before. We had a room on the fourth floor and apart from the occasional doors slammed and the cars diving over a metal plate...

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Helpful?
1Thank stefanelNewYork
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for your review. It is always a pleasure to see positive reviews on tripadvisor; so we greatly appreciate it. Hope to see you on real soon. Warmest regards, Virna

Brooklyn, New York
Reviewed 27 December 2016

The Water Beach Club is a nicely appointed hotel in a beautiful location, right across the street from the Isla Verde-Carolina Beach. We liked everything, especially the warm ambiance, great location and food. The room was small, but clean and service excellent and friendly. We were below the rooftop restaurant and that may be a concern for some people as...

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Helpful?
1Thank CAPTDOC316
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for this phenomenal review. We are so thrilled to hear that you enjoyed “The Jewel of Puerto Rico”. Hope to welcome you back real soon. Warmest regards, Virna

New York
Reviewed 23 December 2016

It was a pleasure staying in this hotel and dealing with Vanessa, Patricia and the rest of the staff especially after dealing with the nasty flight attendants on Jet Blue out of JFK. The rooms are a nice size and the complimentary towels, beach chairs and umbrella make this a place to come again and again. The one drawback is...

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Helpful?
3Thank jp_xyx
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for this review, it means a great deal to us and we truly appreciate it so much. It was a pleasure having you stay with us and I look forward to welcoming you back very soon. Warmest regards, Virna

Fort Pierce, Florida
Reviewed 23 December 2016

The Water Beach Club was conveniently located to (1) Charlie Rental Cars (across the street), (2) the beach (out the front door), (3) the Airport (10 minutes away), and (4) several restaurants within walking distance. I felt very safe at the hotel as well as walking in the area of the hotel. Very clean, but the room with "partial ocean...

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Helpful?
2Thank Mik2010
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Location with friendly service and everything you need that’s the WBC! Thank you for your kind words, please come back again soon for some more rest and relaxation. Warmest regards, Virna

Melbourne, Australia
Reviewed 17 December 2016

I am torn as to whether to rate this 3 or 4 stars. For us, we had a "deal" making our price very appealing. If we had paid a lot more, the rating would have been less! It is important to read the reviews for this one, and see if you dig it. It is unique. This is a boutique...

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Helpful?
2Thank N33to1
virna c, Guest Service Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for your review. We listen to our guests’ feedback and use them as tools to learn and grow. We certainly hope for our guests to have far better than an average stay. We appreciate your comments and will surely use them to make sure we are always improving our hotel and service. My best, Virna

Reviewed 16 December 2016 via mobile

For a last minute reservation I was extremely happy with my selection . Across from Isle Verde beach with complimentary chairs and umbrellas. 2 restaurants and a nice rooftop with a bar .Also , really good massage on the beach . Despite the DJ on weekends the room was quiet with a nice ocean view . Front desk was helpful...

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Helpful?
1Thank Janet P
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for your review. It is always a pleasure to see positive reviews on tripadvisor; so we greatly appreciate it. Hope to see you on real soon. Warmest regards, Virna

Charlottesville, Indiana
Reviewed 16 December 2016

From the start, I was a bit concerned because this is a pricey hotel, but was with a group of 6 and decided to "carry on." After arriving, I quickly realized that it is totally worth the price! Fantastic access to the beach - great staff service on the beach too - and the rooftop bar/pool is amazing! Very clean,...

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Helpful?
2Thank msnuisance
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you very much for your feedback. We’re happy to hear you enjoyed our great service, fabulous beach and the best staff ever. Please let me know when you are returning so we can make sure you receive the VIP welcome back! My best, Virna

Chicago, Illinois
Reviewed 10 December 2016

Great beachfront hotel, the staff provided excellent customer service. The roof top bar & pool are awesome, great view from there & some very tasty food. The blue lights in the hotel and the room are very chic. The rooms are spacious & have everything that you need. Loved how everything is so close to this hotel, beach is huge...

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Helpful?
3Thank Goca2013
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you for your review. It is always a pleasure to see positive reviews on tripadvisor; so we greatly appreciate it. Hope to see you on real soon. Warmest regards, Virna

A TripAdvisor Member
New York City, New York
Level Contributor
1 review
4 helpful votes
Reviewed 8 December 2016 via mobile

The staff provided excellent customer service. We had the greatest time. No stress, very laid back. That roof top pool is everything and a bag of chips. The food is amazing and the roof top open air lounge area was very clean and comfy. The cleaning staff was really friendly and engaging. I can wait to go back again. LGBTQ...

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Helpful?
4Thank A TripAdvisor Member
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review

Thank you very much for your feedback. We’re happy to hear you enjoyed our great service, fabulous venues and the best staff ever. Please let me know when you are returning so we can make sure you receive the VIP welcome back! My best, Virna

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Beachfront
  • Pool
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Located on the exclusive corner of famous Isla Verde beach, The San Juan Water and Beach Club Hotel is the ultimate playground for grownups and the local Mecca of hip, with music designed by international DJs, lively parties and celebrity stopovers. The perfect combination of comfort and luxury, 80 guest rooms including stunning suites feature ocean front views, partial ocean views, and city views. Renowned as the hot spot for local residents and tourists, Mist offers comfortable seating areas for rooftop relaxation, swimming pool, signature cocktails and a decadent Island-Italian-Spanish-fusion menu featuring Socializers—small plates you can share—prepared with fresh, locally grown ingredients. The new restaurant Zest on the ground floor welcomes guests with a unique subaquatic atmosphere and a modern experiential cuisine menu featuring sustainability-sourced ingredients, each dish infused with a unique scent meant to stimulate every sense. Also known as the Water Club, The San Juan Water and Beach Club Hotel is located in the city’s stylish Isla Verde, five minutes from Luis Muñoz Marin International Airport, and just 15 minutes away from the cruise docks, business district and the famous Old San Juan. For business travelers and small groups they offer an intimate venue for up to 120 guests reception style, an elegant boardroom, an ocean front business center, and a 24-hour front desk service. In addition, the San Juan Water and Beach Club Hotel boasts some of San Juan’s most beautiful beachfront and newest dining options. The Water Club was recently voted #4 on TripAdvisor’s Top 25 Trendiest Hotels in the Caribbean. It was also the recipient of the prestigious 2012 Certificate of Excellence award. The hotel is the latest addition to Dallas-based Aimbridge Hospitality’s growing resort division. ... more   less 

Additional Information about San Juan Water & Beach Club Hotel

Address: 2 Tartak St, Isla Verde, Carolina 00979, Puerto Rico
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: ₹ 11,493 - ₹ 22,515 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Juan Water & Beach Club Hotel 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
San Juan Water And Beach Club Hotel
San Juan Water Beach Hotel
San Juan Water & Beach Club Hotel Isla Verde, Puerto Rico - Carolina
Hotel Style:
#1 Luxury Hotel in Isla Verde
#2 Family Hotel in Isla Verde
#2 Business Hotel in Isla Verde
#2 On the Beach Hotel in Isla Verde
#2 Romantic Hotel in Isla Verde
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Questions & Answers

Here's what travellers have asked, with answers from San Juan Water & Beach Club Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We like K rooms on the east side of the building. Nice sunrise in the the morning, and a view of the beach southward.”
 of 5 bubbles TCWChicago, 12 Feb 2017 | Read review
“Partial ocean views are just as good as full ocean view”
 of 5 bubbles ldysk, 10 Feb 2017 | Read review
“Best view of ocean and beach with rooms with windows facing the entrance.”
  • Beach and Ocean
 of 5 bubbles GuruGraf, 3 Feb 2017 | Read review
“I didn't pay for a beach view but had one anyway.”
  • The view from our room (even though I didn't pay for a beach view)
 of 5 bubbles KellyE102, 31 Jan 2017 | Read review
“Unknown; we stayed on a semi-ocean view on the 10th floor and it was quite comfortable.”
 of 5 bubbles rander2017, 24 Jan 2017 | Read review
5 of 5