We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Very good place, well situated. They are renovated the hotel and at first, we were not satisfied with are room, the nanager transfer us in a renovated room abd it was perfect. All the staff are wonderful, the room was clean and well furnish. very...More
Review collected in partnership with Armed Forces Vacation Club
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
I've stayed many times at the ESJ in Puerto Rico. The hotel is located right on a great beach where the surf is broken by a reef to keep the waves to a size great for swimming, playing and families. Its also has a large...More
The room was dirty with stained carpets and looks very old fashion. The sixth floor hall smells bad. I doesn't recommend. The pool was nice and public areas were clean and beautiful. The breakfast was good, but no excellent.
I picked this hotel because of the great pics and beech location. I arrived 10/31/18-11/7/18. The friendliest staff I have experienced in a while .smiles and great attention . When we get to our room it was nothing like the pics very misleading . The...More
This place has really nice facilities (pool, lobby, beach access) however the room we had was not nice at all. The room was musty, dated, and just felt icky. Our socks were dirty from walking on the carpet. We asked to upgrade to a deluxe...More
ESJ Towers was originally opened in 1975, offering 450 rooms which range from studios to three bedrooms, all providing kitchenettes or full kitchens & laundry facilities in select apartments, making them the …Morelargest sized accommodations in the area. It has been an iconic property on the beautiful Isla Verde Beach for 40 years, functioning as a mix of hotel and timeshare resort, with many owners coming to ESJ since the beginning. Starting in June of 2015, ESJ embarked on an ambitious rebranding and renovation of the property to the new ESJ Azul. This included extensive renovation of the lobby, all hallways, restaurant, and the addition of a newbar/lounge, gameroom, and sales center. Already blessed with one of the best locations on the beach in the San Juan area, the new ESJ Azul is truly an amazing testament to good service, spacious and comfortable rooms, and a legacy of excellence that is more apparent than ever. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from lilrivera | Reviewed this property |
Property is being renovated. The room I had was really dated. I asked for an renovated room and was told No because I utilized my timeshare. I thought that was a lame excuse and said so. Mattress was horrible. Everything... More
Property is being renovated. The room I had was really dated. I asked for an renovated room and was told No because I utilized my timeshare. I thought that was a lame excuse and said so. Mattress was horrible. Everything was just OLD.
Maybe you will have better luck in getting a renovated room.
Staff was friendly and helpful.