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El San Juan Hotel, Curio Collection by Hilton

getaroom.comUS$ 285*
View Deal
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 324*
US$ 285*
Great Deal
US$ 316*
US$ 324*
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El San Juan Hotel, Curio Collection by Hilton
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3,111 Reviews from our TripAdvisor Community

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There are newer reviews for El San Juan Hotel, Curio Collection by Hilton
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Showing 2,993: English reviews
Knoxville
Reviewed 19 October 2015

This is our first full day at the hotel, I wasn't sure based on a lot of poor reviews what to expect. Our experience has been great, from checking in and having an option for our room, the guest services has been awesome, the room is clean and modern. During our first morning at the pool I asked the security...

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Helpful?
Thank David P
Palm Harbor, Florida
Reviewed 19 October 2015

I arrived on a Sunday afternoon for an overnight business trip. I am Hilton Diamond so they upgraded me to ocean front room which was BEAUTIFUL!! I was bummed I had a business dinner because I would have really enjoyed relaxing on the huge balcony!! The hotel is very trendy with a party atomsphere in the lobby. I was impressed...

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Helpful?
Thank Channing M
Freehold, New Jersey, United States
Reviewed 14 October 2015

Came here for my nephews wedding so we were excited to say the least ! 4 days and 4 nights of sun and fun with my family and in laws ! What a let down ! Beautiful weather right on the beach ! Bars everywhere pools also , pool with a bar in it ! Wait didn't he say let...

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Helpful?
2Thank John C
susanwilkerson, Front Office Manager at El San Juan Hotel, Curio Collection by Hilton, responded to this review

I would like to express my sincere apologies for falling short of your expectations regarding the room cleanliness, I have already shared your review with our Director of housekeeping for her immediate attention. I can assure you this is not the level of service we strive to offer our guests, and corrective action will be taken. We are under new...

San Francisco, California
Reviewed 14 October 2015 via mobile

Had a wonderful derful weeks stay at the El San Juan. Little did we realize when WWE checked in that there was the annual LA Moda fashion show so the hotel was filled with designers, estethetitians and models. It was a great people watching fest. In addition there was fabulous music in the lobby. Traditional golk, salsa and new hipster...

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Helpful?
Thank June I
Reviewed 13 October 2015 via mobile

I really enjoy coming to this hotel because they are so friendly. I was here with my Wife in July and Back in Oct with friends, Miguel and Luis did a tremendous job at the pool bar they serve every drink with a smile even though Im over 1k miles away from home they make me feel right at home...

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Helpful?
Thank Justhyun
susanwilkerson, Front Office Manager at El San Juan Hotel, Curio Collection by Hilton, responded to this review

Thank you for writing this review and for sharing your exceptional experience, and more importantly for mentioning our service stars, "Luis and Miguel" and for the memories they helped to create for you! 30% of all of our guests are repeat , and we are thrilled your are amongst them! Thank you again and I look forward to welcoming you...

Atlanta, Georgia
Reviewed 12 October 2015

Needs some updating, but the service, the amenities, the restaurants, pool areas, beach area absolutely fantastic! Everyone was very attentive, the restaurants were price right for the quality of food and service which it was out of this world! best lobster risotto I have ever had. The Valet guy, Angelo, was so helpful in giving us directions and hints of...

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Helpful?
2Thank arobayna1004
susanwilkerson, Front Office Manager at El San Juan Hotel, Curio Collection by Hilton, responded to this review

Thank you for taking the time to post this review, and we are so happy to hear you enjoyed the amenities the El San Juan has to offer....I also appreciate you recognizing Angelo our doorman, I will personally thank him for his very attentive service. We are under new management and ownership and plans are underway for a really great...

New York
Reviewed 12 October 2015

This was my first time at this hotel..This hotel is beautiful from the moment you walk in you're in love with the place..Then as you continue to walk around, they have so much going on in the lobby; live entertainment, a club with all types of music...nice size bar right in the middle of the lobby....As for the employees of...

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Helpful?
1Thank Dalia V
susanwilkerson, Front Office Manager at El San Juan Hotel, Curio Collection by Hilton, responded to this review

Thank you for taking the time to post this review and for recognizing Jesse at the pool deck. Jesse is very dedicated in assuring all of our guests are accommodated on the deck throughout their stay, and is a perfect example of what hospitality is all about. I look forward to your return and to personally thank you. Best Regards...

Reviewed 12 October 2015

I was in Brava at my welcome dance. At the end of the party I went to the lobby to find my parents and that is when I realized I had lost my purse. My parents and I went up to the security personel and Mr Julio Garcia helped us. They had found a purse and asked me a couple...

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Helpful?
Thank Cibel Z
susanwilkerson, Front Office Manager at El San Juan Hotel, Curio Collection by Hilton, responded to this review

Wow! thank you for sharing this story with us! Julio is one of our security officers ensuring the safety and well being of all our guests. I will certainly thank him for taking that 'extra mile' in retrieving you purse. Thank you again for posting this amazing review! Best Regards Susan.wilkerson@hilton.com

Keene, New Hampshire
Reviewed 12 October 2015

We stayed in a ocean view room which was absolutely perfect. We arrived a couple hours before check-in and we were very thankful to the dark haired girl with the bright lipstick for her extreme politeness and allowing us to check in early. During our stay, we could not have been more pleased with the entire staff. We especially would...

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Helpful?
Thank Peter W
New York City, New York
Reviewed 12 October 2015

Negatives: - Confused by "balcony" door that opened, but had no screen, just a dropoff. Thought it was a little dangerous - Had to slam room door for it to close properly - Bed headboard had odd red/brown stains on it - Wifi in room was not great and rarely worked properly - Bathroom molding/grout was brown in some places...

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Helpful?
Thank Normon
JeffLesker, General Manager at El San Juan Hotel, Curio Collection by Hilton, responded to this review

Hello Normon, ... And thanks for posting your generally favorable review of our resort. You gave us very high marks for service , staff and location which we genuinely appreciate . We find that providing great service can be the number one differentiator between an average and excellent experience, so in your case, we are certainly glad that we exceeded...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Oceanfront hotel surrounded by 15 acres of landscaped grounds in fashionable Isla Verde district - 15 minutes from Old San Juan. El San Juan Hotel presents a perfect blend of tropical splendor, Old World elegance and vibrant culture. Redesigned guest rooms are bright and inviting - ideal for a retreat. Lounge at the beach or on the expansive pool featuring flowering gardens, and spacious sundeck, Olympic-sized pool, Fantasy swimming pool with swim-up bar, waterfall and whirlpools, private cabanas for rental or relax and rejuvenate at the spa. Enjoy a vibrant and varied nightlife, choosing from nine on-site award winning restaurants, plus lounges, bars and nightclubs. One life to live? Live it up at El San Juan! ... more   less 

Additional Information about El San Juan Hotel, Curio Collection by Hilton

Address: 6063 Isla Verde Avenue, Isla Verde, Carolina 00979-5706, Puerto Rico (Formerly El San Juan Resort & Casino, A Hilton Hotel)
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: ₹ 14,821 - ₹ 28,032 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — El San Juan Hotel, Curio Collection by Hilton 4*
Number of rooms: 386
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotels.com, Hotwire, Orbitz, Travelocity, Priceline, HotelQuickly, Evoline ltd, Cancelon, getaroom.com and TripOnline SA so you can book your El San Juan Hotel, Curio Collection by Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
El San Juan Resort And Casino
El San Juan Hotel Isla Verde
El San Juan Hotel Casino
The Waldorf Astoria Collection Carolina
El San Juan Hotel Puerto Rico
El San Juan Hotel, Curio Collection By Hilton Isla Verde, Puerto Rico - Carolina
Hotel Style:
#4 Luxury Hotel in Isla Verde
#4 Spa Hotel in Isla Verde
#4 Casino Hotel in Isla Verde
#7 On the Beach Hotel in Isla Verde
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Here's what travellers have asked, with answers from El San Juan Hotel, Curio Collection by Hilton staff and other travellers.
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Questions? Get answers from El San Juan Hotel, Curio Collection by Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the hotel in going through construction and labour disputes at this time”
kjohn140, 24 Apr 2017 | Read review
“Ocean Villas are truly amazing. more money, but heaven on earth- picturesque views have balconies (Main building does not have balconies).”
Developingpeople, 14 Apr 2017 | Read review
“Get pool view or beach view, not city view.”
lmartini1974, 13 Apr 2017 | Read review
“Either garden view or pool view are good values.”
, 11 Apr 2017 | Read review
“Get beach view its worth it. There are pool and ocean villas but we did not see the inside.”
phanssen, 9 Apr 2017 | Read review
5 of 5
getaroom.com
US$ 285* /night
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Booking.comUS$ 316
Expedia.comUS$ 324
Orbitz.comUS$ 323
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Prices are for 1 room, 2 adults
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