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El San Juan Hotel, Curio Collection by Hilton

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Traveller (278)
Pool & Beach (242)
Room & Suite (162)
Overview
Hotel website
6063 Isla Verde Avenue, Isla Verde, Carolina 00979-5706 Puerto Rico See on map
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
Visit Hotel Website
Offers from El San Juan Hotel, Curio Collection by Hilton
Special Offer: Double Points, Every Stay
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (400)
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363 results
Traveller rating
253
56
23
13
18
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LanguageEnglish
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253
56
23
13
18
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All reviewsel san juanmeat marketocean villapool partyclub bravagorgeous lobbygold memberexceptional staffamazing vacationgreat musicpool servicewonderful staymajor renovationpool areacorner roomfitness centersmall bathroom
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1 - 5 of 363 reviews
Reviewed yesterday via mobile

A quick getaway for a stress break with wife and 9 month old daughter, we enjoyed everything about the hotel although it’s not at 100% reopened. The facility, staff and customer service was the best a must to revisit when fully opened. There was so...More

Thank Garey C
Hotel's Favourite
Reviewed 13 August 2018

What can I say... It starts with Charlie's greeting at the door and then to Frances at the Front Desk. Frances was a delight to meet after a long early morning flight and her ability to make you feel at home made all the difference....More

5  Thank Anthony G
Response from Yvonne R, Guest Relations Manager at El San Juan Hotel, Curio Collection by HiltonResponded 14 August 2018

Anthony, Thank you for such a warm -hearted review! Maria did cause some disruptions to say the least but reading your words gives the staff the push they need to continue doing what they are doing....You have given them a reason why to push forward....More

Reviewed 3 days ago

Now managed by hilton, this hotel was quite luxurious. We only stayed for 1 night after our cruise but would like to return to Puerto Rico and stay here for a vacation. Upkeep of grounds was excellent. Hotel was spotless. And we received a fantastic...More

Thank RowenaandDavid
Response from YvonneR1071, Guest Relations Manager at El San Juan Hotel, Curio Collection by HiltonResponded yesterday

RowenaandDavid, The resort is undergoing a comprehensive restoration program so as to continue delivering the service we are recognized for... we thank you for your review and do hope to see you once the restoration has been completed. We are sure that the review will...More

Reviewed 2 weeks ago

Stayed over labor day weekend. Hotel is a shell of itself. Air conditioning in rooms was sub par. Pool side drink service was very good. Beach is beautiful. Not thrilled about people from other hotels accessing the pool. Overall so-so , would wait till the...More

Review collected in partnership with Curio – A Collection by Hilton
1  Thank jimione27
Response from YvonneR1071, Guest Relations Manager at El San Juan Hotel, Curio Collection by HiltonResponded 1 week ago

The El San Juan Hotel is currently offering limited services, amenities, and dining options. Amenities and services may be periodically unavailable during this time. Construction work will be ongoing in public and guestroom areas as refurbishment work progresses toward the iconic hotel’s future Grand Reopening....More

Reviewed 2 weeks ago

The hotel is in shambles, they are remodeling everything, 95% of the hotel is shut down, the staff are rude, I could go on and one but trust me do not stay at this hotel! I’m a diamond member and was treated so horribly I’m...More

Review collected in partnership with Curio – A Collection by Hilton
Thank Peter S
Response from YvonneR1071, Guest Relations Manager at El San Juan Hotel, Curio Collection by HiltonResponded 1 week ago

We appreciate your candid honesty and comments about the stay you had with us. Our Hilton Honors members' feedback is extremely important to us and we take your comments very seriously. Please accept our sincerest apologies for the inconveniences you experienced while on the property....More

View more reviews
About
Description
Oceanfront hotel surrounded by 15 acres of landscaped grounds in fashionable Isla Verde district - 15 minutes from Old San Juan. El San Juan Hotel presents a perfect blend of tropical splendor, Old World ...More elegance and vibrant culture. Redesigned guest rooms are bright and inviting - ideal for a retreat. Lounge at the beach or on the expansive pool featuring flowering gardens, and spacious sundeck, Olympic-sized pool, swim-up bar, waterfall and whirlpools, private cabanas for rental or relax and rejuvenate at the spa. Enjoy a vibrant and varied nightlife, choosing from 16 on-site restaurants, lounges, bars and nightclubs. One life to live? Live it up at El San Juan! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Air Conditioning
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
On the Beach
,
Casino
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
On the Beach
,
Casino
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
388
Price range
US$ 195 - US$ 783 (Based on Average Rates for a Standard Room)
Formerly known as
El San Juan Resort & Casino, A Hilton Hotel
Also Known As
El San Juan Hotel Isla Verde
,
El San Juan Resort And Casino
,
El San Juan Hotel Casino
,
The Waldorf Astoria Collection Carolina
,
El San Juan Hotel Puerto Rico
,
El San Juan Hotel, Curio Collection By Hilton Isla Verde, Puerto Rico - Carolina
Location
Caribbean > Puerto Rico > Carolina > Isla Verde
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
On the Beach
,
Casino
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
388
Price range
US$ 195 - US$ 783 (Based on Average Rates for a Standard Room)
Formerly known as
El San Juan Resort & Casino, A Hilton Hotel
Also Known As
El San Juan Hotel Isla Verde
,
El San Juan Resort And Casino
,
El San Juan Hotel Casino
,
The Waldorf Astoria Collection Carolina
,
El San Juan Hotel Puerto Rico
,
El San Juan Hotel, Curio Collection By Hilton Isla Verde, Puerto Rico - Carolina
Location
Caribbean > Puerto Rico > Carolina > Isla Verde
Photos
Traveller (278)
Pool & Beach (242)
Room & Suite (162)
Dining (105)
Amenities (53)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
Kimberly B
13 September 2018|
Answer
Response from Carlos C | Property representative |
Hi Kimberly! Thank you for your interest in El San Juan Hotel. We still under renovations, however we are open with limited services. Looking forward to welcome you soon. Sincerely, Carlos Carreon Operations
0
Votes
Google Translation
AdrienneBTN
27 August 2018|
AnswerShow all 6 answers
Response from Luis P | Reviewed this property |
Hi, the resort is not all inclusive. Not many resorts in Puerto Rico are all inclusive. They are many restaurants to choose from.
1
Vote
304tonib
17 August 2018|
AnswerShow all 7 answers
Response from Odyssey263318 | Reviewed this property |
Go to Santurce! Live music, restaurants and bars all around. Thurs to Sunday!
0
Votes
Room Tips
"Every Room is a Delight"
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"I always like a larger room with Ocean Front Views. A nice Balcony is a real added feature. Breakfast on the..."
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"We called the hotel directly after booking thru expedia and asked to be put in a room with a great view."
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"ask for ocean view villas"
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