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    Embassy Suites by Hilton San Juan Hotel & Casino

    8000 Tartak St., Isla Verde, Carolina 00979, Puerto Rico
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    3/9/2017 4/9/2017
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    US$ 222US$ 271
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    Traveller (624)
    Room & Suite (247)
    Pool & Beach (164)
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    Overview
    • Excellent42%
    • Very good34%
    • Average15%
    • Poor6%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Casino
    3.5 Star Hotel
    All hotel details
    Offers from Embassy Suites by Hilton San Juan Hotel & Casino
    Special Offer: Free Night + $100 Credit
    Hotel deals
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    Caribe Hilton San Juan
    7,118 reviews
    #20 of 47 hotels in San Juan
     
    Hampton Inn & Suites San Juan
    1,741 reviews
    #2 of 13 hotels in Isla Verde
     
    San Juan Marriott Resort & Stellaris Casino
    6,413 reviews
    #9 of 47 hotels in San Juan
     
    Olive Boutique Hotel
    821 reviews
    #4 of 47 hotels in San Juan
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Reviews (2,554)
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    There are newer reviews for Embassy Suites by Hilton San Juan Hotel & Casino
    See the most recent reviews

    721 - 725 of 2,357 reviews

    Reviewed 31 December 2015

    This hotel is nice if you're traveling with a group and want everyone to have their own space. It's close to the beach and breakfast is good. The casino is open late and happy hour is longer than an hour. It's not exactly 100% kid...More

    Thank Alisha D
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 5 January 2016

    Dear Alisha D: Thank you for taking the time to write in TripAdvisor about your experience during your stay with us. We are delighted that you enjoyed our spacious suites and delicious breakfast. We look forward to seeing you back again soon! Sincerely, Aixa Berrios...More

    Reviewed 30 December 2015

    We chose this hotel for its location, and the fact that it was a suite. The room was pleasant and modern, and the free breakfast and evening reception were very nice. The room was modern, pleasant, clean and comfortable.More

    Review collected in partnership with Embassy Suites Hotels
    Thank James T
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 5 January 2016

    Dear James T: Thank you for sharing your wonderful review with us, we appreciate your feedback. It is great to hear that you enjoyed our convenient location and renovated suites . We are always working very hard to enhance our guests’ experience. We hope to...More

    Reviewed 29 December 2015

    Good hotel, rooms are nicely renovated and very comfortable. Pool was quiet despite being located right next to busy highway. Had a good Manager's Reception as well. Definitely a family hotel, but did the trick for our last night in P.R.More

    1  Thank cleeamon
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 30 December 2015

    Dear cleeamon: Thank you for staying with us and for taking the time to review our hotel. We are delighted to hear that you enjoyed our renovated suites and that you had a good time during your stay. We hope to welcome you back soon!...More

    Reviewed 28 December 2015 via mobile

    Stayed for a one night business trip. Yet another Embassy Suites where I had to work from the lobby as the wifi signal in the room was so poor - when will Hilton get a handle on this and standardise device across the Embassy Suites...More

    1  Thank Aztec_Flyer
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 29 December 2015

    Dear Aztec_Flyer: Thank you for sharing your comments with us. I apologize for the inconvenience you had with the internet connection. I already shared your comments with our Team. We are always looking for ways to improve our guest experience as your satisfaction is very...More

    Reviewed 27 December 2015 via mobile

    My family of 6 stayed in stayed in 2 adjoining suites for 5 days in December 2015. The suites were comfortable and spacious. The kids loved the pool area and we loved the convenience to all of the island. The breakfast and reception were amazing....More

    Thank CJDembow
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 29 December 2015

    Dear CJDembow: Thank you for staying with us and for taking the time to review our hotel. We are very happy to hear that you and your family enjoyed your stay so much. We hope to welcome you back soon! Sincerely, Aixa Berrios Manager

    Caribe Hilton San Juan
    7,118 reviews
    #20 of 47 hotels in San Juan
     
    Hampton Inn & Suites San Juan
    1,741 reviews
    #2 of 13 hotels in Isla Verde
     
    San Juan Marriott Resort & Stellaris Casino
    6,413 reviews
    #9 of 47 hotels in San Juan
     
    Olive Boutique Hotel
    821 reviews
    #4 of 47 hotels in San Juan
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Casino and Gambling
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$ 149 - US$ 330 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Spa Hotel in Isla Verde
    • #4 Casino Hotel in Isla Verde
    • #6 Romantic Hotel in Isla Verde
    • #6 Business Hotel in Isla Verde
    • #6 On the Beach Hotel in Isla Verde
    • #7 Family Hotel in Isla Verde
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 299
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com, Orbitz, TripOnline SA, Cancelon, Travelocity, Hotwire, Cheap Tickets, HotelQuickly and getaroom.com so you can book your Embassy Suites by Hilton San Juan Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • Carolina >
    • Isla Verde
    • Also Known As
    • Embassy Suites San Juan Hotel Isla Verde ,
    • Embassy Suites San Juan Hotel And Casino ,
    • Embassy Suite San Juan Puerto Rico ,
    • Embassy Suites Carolina ,
    • Carolina Embassy Suites ,
    • Embassy San Juan ,
    • Embassy Suites By Hilton San Juan Hotel & Casino Isla Verde, Puerto Rico - Carolina
    Add Photo Photos
    Traveller (624)
    Room & Suite (247)
    Pool & Beach (164)
    Dining (86)
    Hotel & Grounds (394)
    Bathroom (22)
    Business Centre & Event Rooms (8)
    Family and Play Areas (3)
    Nearby
    Olive Boutique Hotel
    821 reviews
    6.06 km away
     
    Hampton Inn & Suites San Juan
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    .68 km away
     
    Caribe Hilton San Juan
    7,118 reviews
    7.20 km away
     
    San Juan Marriott Resort & Stellaris Casino
    6,413 reviews
    5.44 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    nycmama1225
    15 August 2017|
    AnswerShow all 4 answers
    Response from Tu B | Reviewed this property |
    We used an awesome tour guide. We asked him for referrals and activities. I would try him Carlos Rosa 787-949-7497 the embassy also had a little travel station inside there. I would ask the hotel next. Enjoy!
    1
    Vote
    goldieloc
    19 July 2017|
    AnswerShow all 8 answers
    Response from Rita N | Reviewed this property |
    I stayed in June and didn't see any bed bugs.
    1
    Vote
    4 July 2017|
    AnswerShow all 6 answers
    Response from Arthur H | Reviewed this property |
    They do and and have a kiddie pool.....life guards are another matter. Just watch them and have fun!
    1
    Vote
    Room Tips
    "We were on the 6th floor. It was quiet."
    Read review
    "South rooms overlook the big highway (two of 'em) and the International Airport's runway, try the..."
    Read review
    "Never mind the all day and night music, once in your room you wont hear it"
    Read review
    "Pool side view also came with some loud music during the day. Airport noise was minimal. Suggest a lower..."
    Read review
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