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    Embassy Suites by Hilton San Juan Hotel & Casino

    8000 Tartak St., Isla Verde, Carolina 00979, Puerto Rico
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    9/10/2017 10/10/2017
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    US$ 215
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    Traveller (627)
    Room & Suite (247)
    Pool & Beach (165)
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    Overview
    • Excellent42%
    • Very good34%
    • Average15%
    • Poor6%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Casino
    3.5 Star Hotel
    All hotel details
    Offers from Embassy Suites by Hilton San Juan Hotel & Casino
    Special Offer: Free Night + $100 Credit
    Hotel deals
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    Caribe Hilton San Juan
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    #19 of 47 hotels in San Juan
     
    Olive Boutique Hotel
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    #4 of 47 hotels in San Juan
     
    Hotel El Convento
    2,762 reviews
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    San Juan Marriott Resort & Stellaris Casino
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    Rooms
    9 Oct10 Oct
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    1 room, 2 adults, 0 children
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    Reviews (2,591)
    There are newer reviews for Embassy Suites by Hilton San Juan Hotel & Casino
    See the most recent reviews
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    631 - 635 of 2,390 reviews

    Reviewed 14 April 2016

    The hot breakfest was the best thing about this place that and how close to the beach it was. For what we paid the rooms were a disappointment. We were to get a suite but instead we got a suite with a joining room. Not...More

    Review collected in partnership with Embassy Suites Hotels
    Thank jennifersC5236HZ
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 15 April 2016

    Dear jennifersC5236HZ: Thank you for taking the time to share feedback on your recent stay with us in San Juan. Please accept our apologies for the inconvenience you had with your suite. We are always looking for reviews to provide insight into our guest experience...More

    Reviewed 13 April 2016 via mobile

    We had a one night visit to the embassy suites at Isla Verde. I have been a Hilton honors member and a extremely loyal guest every time I visit Puerto Rico. This time we made the reservation on my husband name so maybe they had...More

    2  Thank Vero V
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 30 April 2016

    Dear Vero V: Thank you for staying with us once again, we appreciate your support as a Hilton Honors member. I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please...More

    Reviewed 13 April 2016

    Awesome place with friendly people. Nice food, nice pool, good service. I definitely want to come back. My wife and I enjoy the experience a lot. I recommend this hotel. Ohhh don't forget to pass by the Casino. .....More

    Review collected in partnership with Embassy Suites Hotels
    Thank himelmorales
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 14 April 2016

    Hello himelmorales: Thank you for taking the time to review our hotel. We are so happy to hear about the wonderful time you had with us at the Embassy Suites San Juan. Thank you also for drawing attention to our great customer service. Our Team...More

    Reviewed 12 April 2016

    Great hotel. Resturaunts and pool area good. Breakfast was a C- due to coffee was horrible. Happy Hour great! Big Bang for your buck! Could update doors to your room. Only other downfall - music way too loud at pool and happy hour! Would stay...More

    Review collected in partnership with Embassy Suites Hotels
    Thank Gayle J
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 14 April 2016

    Dear Gayle J: Thank you for your review. I am so glad to hear that you enjoyed our restaurants and our beautiful pool. I apologize for the inconvenience you had with the music at our pool, I will share your comment with our Team. We...More

    Reviewed 11 April 2016

    VERY CLOSE to the airport. I did not realize you could walk to the hotel from the airport, that is how close it is. It was nice for spring break, however next time I would stay closer to one of the nicer beaches. Breakfast was...More

    Review collected in partnership with Embassy Suites Hotels
    2  Thank Wendy B
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 14 April 2016

    Dear Wendy B: Thank you for taking the time to review your stay with us. It is great to hear that you enjoyed our complimentary breakfast and evening reception. I also wanted to mention that even though the airport is very close to the hotel,...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Casino and Gambling
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$ 157 - US$ 376 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Spa Hotel in Isla Verde
    • #4 Casino Hotel in Isla Verde
    • #6 Romantic Hotel in Isla Verde
    • #6 On the Beach Hotel in Isla Verde
    • #6 Business Hotel in Isla Verde
    • #7 Family Hotel in Isla Verde
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 299
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, TripOnline SA, Orbitz, Hotwire, Cheap Tickets, HotelQuickly, Cancelon and getaroom.com so you can book your Embassy Suites by Hilton San Juan Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • Carolina >
    • Isla Verde
    • Also Known As
    • Embassy Suites San Juan Hotel Isla Verde ,
    • Embassy Suites San Juan Hotel And Casino ,
    • Embassy Suite San Juan Puerto Rico ,
    • Embassy Suites Carolina ,
    • Carolina Embassy Suites ,
    • Embassy San Juan ,
    • Embassy Suites By Hilton San Juan Hotel & Casino Isla Verde, Puerto Rico - Carolina
    Add Photo Photos
    Traveller (627)
    Room & Suite (247)
    Pool & Beach (165)
    Dining (86)
    Hotel & Grounds (396)
    Bathroom (22)
    Business Centre & Event Rooms (8)
    Family and Play Areas (3)
    Nearby
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    838 reviews
    6.06 km away
     
    Caribe Hilton San Juan
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    7.20 km away
     
    San Juan Marriott Resort & Stellaris Casino
    6,484 reviews
    5.44 km away
     
    Hotel El Convento
    2,762 reviews
    10.59 km away
     
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    Nearby Attractions
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    1.13 km away
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    Ask a question
    Questions & Answers
    Steven S
    25 September 2017|
    Answer
    Response from Monique R | Reviewed this property |
    Call the hotel directly or the reservations area. They would provide you with guidance. As of now the island is without power.
    0
    Votes
    nycmama1225
    26 August 2017|
    AnswerShow all 6 answers
    Response from viatgesrjr | Reviewed this property |
    Yes, it is best to take a taxi. You cannot walk to the hotel.
    0
    Votes
    nycmama1225
    15 August 2017|
    AnswerShow all 4 answers
    Response from Tu B | Reviewed this property |
    We used an awesome tour guide. We asked him for referrals and activities. I would try him Carlos Rosa 787-949-7497 the embassy also had a little travel station inside there. I would ask the hotel next. Enjoy!
    1
    Vote
    Room Tips
    "Upper floors are much quieter and 7th floor is for Hilton Honors members."
    Read review
    "Higher Floors on the North Side give you a view of the Ocean."
    Read review
    "We didn't hear the highway, only the music in the lobby, so any room on any floor would be the same."
    Read review
    "We were on the 6th floor. It was quiet."
    Read review
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