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27/8/2017 28/8/2017
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    Embassy Suites by Hilton San Juan Hotel & Casino

    8000 Tartak St., Isla Verde, Carolina 00979, Puerto Rico
    Hotel website
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    27/8/2017 28/8/2017
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    US$ 199
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    Traveller (622)
    Room & Suite (247)
    Pool & Beach (164)
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    Overview
    • Excellent42%
    • Very good34%
    • Average15%
    • Poor6%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Casino
    3.5 Star Hotel
    All hotel details
    Offers from Embassy Suites by Hilton San Juan Hotel & Casino
    Special Offer: Free Night + $100 Credit
    Hotel deals
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    Caribe Hilton San Juan
    7,107 reviews
    #20 of 47 hotels in San Juan
     
    Hampton Inn & Suites San Juan
    1,737 reviews
    #2 of 13 hotels in Isla Verde
     
    San Juan Marriott Resort & Stellaris Casino
    6,406 reviews
    #10 of 47 hotels in San Juan
     
    Olive Boutique Hotel
    815 reviews
    #4 of 47 hotels in San Juan
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
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    50
    Reviews (2,547)
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    1 - 5 of 2,350 reviews

    Reviewed yesterday

    This was overall a good experience I would say the pool was the best part of our stay. Only one bartender, staff at the pool was very helpful. Not enough staff to accommodate the guests! The breakfast ok.

    Review collected in partnership with Embassy Suites Hotels
    Thank T1645HYanag
    Hotel's Favourite
    Reviewed 26 April 2017

    Although the picture makes the hotel look a bit a better than it actually looks the hotel was quite nice and well maintained. The hotel is right next to a major highway and the front faces a parking lot of another hotel. Once inside you...More

    4  Thank Jackie G
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 11 May 2017

    Dear Jackie G: Thank you for your kind words, we are delighted to hear you are happy with your experience and with the assistance you received from our Team Members. I apologize for the inconvenience you had with the refrigerator in your suite, it is...More

    Reviewed yesterday

    This Embassy is all about keeping the social hour social. The bar tenders pour out their great attitudes along with drinks. The only issues we had was check in was terribly slow (lack of front desk employees). My recommendations is for this hotel to have...More

    Thank toddw883
    Reviewed 2 days ago via mobile

    Amazing place to stay, really nice, great breakfast and can't beat the free happy every day( 2hr). Walk distances to eating places and beach. Casino, arcade for kids and more. Great service and staff. Recommend 100%

    Thank M F
    Reviewed 4 days ago via mobile

    We called yesterday to enquire about a one day pool pass to visit the next day. The gentleman in customer service indicated that were all set for the next day. Upon our arrival we were greeted with hostility the front desk clerk Maribel would not...More

    Thank Matrix100
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 2 days ago

    Dear Matrix100: I appreciate the review of your recent experience at our hotel. We always appreciate hearing from our guests - including when comments help identify ways we can improve. I will share your comments with our Team. Please accept our sincere apologies and we...More

    Caribe Hilton San Juan
    7,107 reviews
    #20 of 47 hotels in San Juan
     
    Hampton Inn & Suites San Juan
    1,737 reviews
    #2 of 13 hotels in Isla Verde
     
    San Juan Marriott Resort & Stellaris Casino
    6,406 reviews
    #10 of 47 hotels in San Juan
     
    Olive Boutique Hotel
    815 reviews
    #4 of 47 hotels in San Juan
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Casino and Gambling
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$ 146 - US$ 323 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Spa Hotel in Isla Verde
    • #4 Casino Hotel in Isla Verde
    • #6 Romantic Hotel in Isla Verde
    • #6 Business Hotel in Isla Verde
    • #6 On the Beach Hotel in Isla Verde
    • #7 Family Hotel in Isla Verde
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 299
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Orbitz, Hotels.com, Booking.com, Travelocity, Cancelon, TripOnline SA, Cheap Tickets, Hotwire, HotelQuickly and getaroom.com so you can book your Embassy Suites by Hilton San Juan Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • Carolina >
    • Isla Verde
    • Also Known As
    • Embassy Suites San Juan Hotel Isla Verde ,
    • Embassy Suites San Juan Hotel And Casino ,
    • Embassy Suite San Juan Puerto Rico ,
    • Embassy Suites Carolina ,
    • Carolina Embassy Suites ,
    • Embassy San Juan ,
    • Embassy Suites By Hilton San Juan Hotel & Casino Isla Verde, Puerto Rico - Carolina
    Add Photo Photos
    Traveller (622)
    Room & Suite (247)
    Pool & Beach (164)
    Dining (86)
    Hotel & Grounds (392)
    Bathroom (22)
    Business Centre & Event Rooms (8)
    Family and Play Areas (3)
    Nearby
    Olive Boutique Hotel
    815 reviews
    6.06 km away
     
    Hampton Inn & Suites San Juan
    1,737 reviews
    .68 km away
     
    Caribe Hilton San Juan
    7,107 reviews
    7.20 km away
     
    San Juan Marriott Resort & Stellaris Casino
    6,406 reviews
    5.44 km away
     
    Nearby Restaurants
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    Nearby Attractions
    15 Knots Kiteboarding School
    127 reviews
    .67 km away
    Carolina Beach
    277 reviews
    1.13 km away
    Oasis Casino at Embassy Suites San Juan
    117 reviews
    .05 km away
    Bursian Surf School
    6 reviews
    1.44 km away
    Ask a question
    Questions & Answers
    nycmama1225
    15 August 2017|
    AnswerShow all 3 answers
    Response from Tu B | Reviewed this property |
    We used an awesome tour guide. We asked him for referrals and activities. I would try him Carlos Rosa 787-949-7497 the embassy also had a little travel station inside there. I would ask the hotel next. Enjoy!
    1
    Vote
    goldieloc
    19 July 2017|
    AnswerShow all 8 answers
    Response from Rita N | Reviewed this property |
    I stayed in June and didn't see any bed bugs.
    1
    Vote
    4 July 2017|
    AnswerShow all 6 answers
    Response from Arthur H | Reviewed this property |
    They do and and have a kiddie pool.....life guards are another matter. Just watch them and have fun!
    1
    Vote
    Room Tips
    "Never mind the all day and night music, once in your room you wont hear it"
    Read review
    "Pool side view also came with some loud music during the day. Airport noise was minimal. Suggest a lower..."
    Read review
    "Stay up high, Noise from the lobby can get loud in the evenings."
    Read review
    "Higher floors have less noise from the atrium."
    Read review
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