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InterContinental San Juan

Overview
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5961 Isla Verde Avenue, Isla Verde, Carolina 00979-5720 Puerto Rico See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star accommodation
Additional information
Visit hotel website
Offers from InterContinental San Juan
Special Offer:Annual Sale
Hotel deals
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,049)
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2,873 results
Traveller rating
1,542
822
281
130
98
Traveller type
Time of year
LanguageEnglish
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1,542
822
281
130
98
Show reviews that mention
All reviews nestor colon san juan pool area ruth chris swim up bar mini bar ocean view club room food and drinks an umbrella great pool close to the airport hotel is beautiful mi casita beach access the entire staff beautiful beach
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1 - 5 of 2,873 reviews
Reviewed 2 days ago

I don't think I've ever had as consistently friendly, helpful and professional service as at the InterContinental San Juan. From the doormen and the wait staff to the housekeepers, bartenders and beach attendants--every employee clearly takes pride in their professionalism (I honestly can't say the...More

Date of stay: December 2018
Thank Liz K
Hotel's Favourite
Reviewed 11 August 2018 via mobile

This hotel is exquisite and FULLY operational and restored after hurricane Rooms are large. Bathrooms somewhat small but easily functional. Very clean. Service VERY good and cordial. Concierge knowledgeable and helpful. Careful of the minibar expensive. Breakfast buffet large and tasty. Want quick, less expensive...More

Date of stay: August 2018
5  Thank Ron S
Response from InterContinental_SJU, Guest Relations Manager at InterContinental San JuanResponded 17 August 2018

Dear Ron S, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us, especially our rooms, service and facilities. It's something our staff takes great pride in, so we value your feedback. We hope...More

Reviewed 1 week ago via mobile

On a business trip where we had to go to multiple locations on the island stayed at this hotel. In general hotel was clean and efficient. I did have to move my room once as they were doing construction two floors above me. The pool...More

Date of stay: December 2018
Thank Canadian_Nomad22
Response from InterContinental_SJU, Guest Relations Manager at InterContinental San JuanResponded 5 days ago

Dear Canadian_Nomad22, Thank you so much for your recent stay with us and for sharing your experience. We are so happy to know you had a great stay and enjoyed our service. We understand and apologize for the inconvenience caused by the construction. We are...More

Reviewed 1 week ago

We stayed at the InterContinental one night pre cruise and one night post cruise. As a platinum member we were upgraded to a beautiful pool/ocean room. The hotel is lovely and the beach and pool are great. The concierge is super friendly and helpful.More

Date of stay: November 2018
Thank Mell C
Response from InterContinental_SJU, Guest Relations Manager at InterContinental San JuanResponded 1 week ago

Dear Mell C, Season's greetings! Thank you so much for your review of our hotel. We appreciate your loyalty as a Platinum Elite IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff...More

Reviewed 1 week ago

We choose to stay here on our honeymoon a day before our cruise out of San Juan. Let me tell you it was sooo beautiful! Upon our arrival at the Intercontinental we were greeted by William. He was AMAZING! I am so glad that he...More

Date of stay: November 2018
Thank MrsBuzzz
View more reviews
About
Description
The beachfront InterContinental San Juan is located on Isla Verde and is a great setting for both business and pleasure. With the best sparkling beach of the area, perfect weather, amazing restaurants, natural More beauty, fun and adventure, sizzling nightlife and great shopping your stay will sure be a memorable one. San Juan International airport is just three miles away. Conducting business is a breeze and it's easy to balance with pleasure. During the day, your group can enjoy our flexible meeting spaces and executive breakout rooms. Our team of experts will orchestrate the finer points, while you sit back in pampered elegance. Old San Juan and the main financial and business districts are just 15 minutes away. Nature lovers will not want to miss El Yunque Rain Forest, The Rio Camuy Caves or the Bioluminescent Bay. Free children (under 16 years old) and free Wi-Fi are just a few of the perks. Do more than just visit an exotic place - immerse yourself in it. Stay at InterContinental San Juan and allow us to pamper you with our warm hospitality. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Free High Speed Internet (WiFi)
Spa
Pool
Restaurant
Bar/Lounge
Air Conditioning
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair Access
Free Parking
Breakfast included
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Spa
,
On the Beach
,
Family
,
Luxury
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
On the Beach
,
Family
,
Luxury
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
398
Price range
US$ 279 - US$ 665 (Based on Average Rates for a Standard Room)
Formerly known as
San Juan Grand Beach Resort and Casino
Also Known As
Intercontinental San Juan Hotel Isla Verde
,
Intercontinental San Juan Resort And Casino
,
InterContinental San Juan Isla Verde, Puerto Rico - Carolina
Location
Caribbean > Puerto Rico > Carolina > Isla Verde
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
On the Beach
,
Family
,
Luxury
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
398
Price range
US$ 279 - US$ 665 (Based on Average Rates for a Standard Room)
Formerly known as
San Juan Grand Beach Resort and Casino
Also Known As
Intercontinental San Juan Hotel Isla Verde
,
Intercontinental San Juan Resort And Casino
,
InterContinental San Juan Isla Verde, Puerto Rico - Carolina
Location
Caribbean > Puerto Rico > Carolina > Isla Verde
Photos
Traveller (1,565)
Room & Suite (497)
Pool & Beach (381)
Dining (102)
Amenities (56)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
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Questions & Answers
Ask a question
Andrea L
3 December 2018|
AnswerShow all 5 answers
Response from nyitchef911 | Reviewed this property |
We were there the week of 11-16-18. The pool and hot tub are open 24 hours
0
Votes
Danella V
19 October 2018|
AnswerShow all 6 answers
Response from Gideon B | Reviewed this property |
Actually yes. If you get lucky, there is parking along the street. It’s usually packed but if you look for a parking spot you could get in for free. I had a rental car that I parked overnight on the street and came back to... More
2
Votes
sandydNewYorkCity
1 October 2018|
AnswerShow all 14 answers
Response from Jenette D | Reviewed this property |
Can’t recall - sorry 😣
0
Votes
Room Tips
"ocean view was best!"
MrsBuzzz
1 week ago
Read review
"Upper floors if possible."
elleno
1 week ago
Read review
"If you're stuck with a "city view" room, ask for one on a high floor."
SBC542018
1 week ago
Read review
"If you have club level as part of their rewards club, choose the second floor overlooking the pool."
142charlenea
2 weeks ago
Read review
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