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24/12/2017 25/12/2017
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    InterContinental San Juan

    5961 Isla Verde Avenue, Isla Verde, Carolina 00979-5720, Puerto Rico
    011 91 124 455 1263
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    24/12/2017 25/12/2017
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    US$ 404
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    Traveller (1289)
    Room & Suite (413)
    Pool & Beach (323)
    Overview
    • Excellent53%
    • Very good30%
    • Average10%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “nestor colon” (39 reviews)
    “san juan” (326 reviews)
    “pool area” (195 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
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    Reviews (2,722)
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    1 - 5 of 2,586 reviews

    Reviewed 2 days ago via mobile

    I am here prior to our cruise, and I must say I’m pleasantly surprised. I didn’t know what to expect after hearing how badly this area was hit by the hurricane. Our first hotel canceled and I booked the Intercontinental only a couple of weeks...More

    3  Thank kitkat0804
    Hotel's Favourite
    Reviewed 24 August 2017

    We stayed two nights prior to a Caribbean cruise, and absolutely loved the hotel. My brother-in-law had recommended it, and although I thought it was a bit pricey, he swore that we would thoroughly enjoy it. Well, he was 100% right! The views were amazing,...More

    3  Thank PooleTripper
    Response from InterContinental_SJU, Public Relations Manager at InterContinental San JuanResponded 2 September 2017

    It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon!

    Reviewed 3 days ago

    Recovering from Hurricane Maria appears to be nothing more than a bump in the road for the staff at the International Hotel. The care and respect from all hotel staff was more sincere than staff at the Waldorf in NY. For those who don't speak...More

    1  Thank JTell
    Response from InterContinental_SJU, Public Relations Manager at InterContinental San JuanResponded 2 days ago

    Thank you for such a great review. We are happy to know that you enjoyed your stay and was positively impressed by our service levels. Thank you for recognizing one of our staff members and we look forward to serving you again during your next...More

    Reviewed 4 days ago

    I just wanted to take a moment to thank the Intercontinental hotel staff. I have been here on business for 6 weeks and the hospitality and service has been A++! Carlos Vargas and his team are amazing. Very attentive. They work to know you by...More

    Thank Anthony B
    Response from InterContinental_SJU, Public Relations Manager at InterContinental San JuanResponded 2 days ago

    Thank you for taking the time to review your experience with us. We greatly appreciate your kind words about your recent stay in our property and look forward to welcoming you back soon!

    Reviewed 6 days ago

    Amazing hotel and staff! The hospitality we've received from the great people who work here has been nothing short of incredible! One of the security personnel named Carles Vargas has been fantastic and is always greeting us with a smile and a handshake every time...More

    Thank syukimura385
    Response from InterContinental_SJU, Public Relations Manager at InterContinental San JuanResponded 2 days ago

    Thank you for your positive comments about your recent experience with us. We greatly appreciate your kind words about our staff and our property. Thank you for staying with us and we look forward to your return.

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free High Speed Internet ( WiFi )
    • Spa
    • Pool
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Spa
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$ 236 - US$ 596 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Isla Verde
    • #2 Spa Hotel in Isla Verde
    • #2 Family Hotel in Isla Verde
    • #4 Luxury Hotel in Isla Verde
    • #4 Romantic Hotel in Isla Verde
    • #4 On the Beach Hotel in Isla Verde
    • #5 Business Hotel in Isla Verde
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 398
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, IHG, Hotels.com, Travelocity, Priceline, Hotwire, TripOnline SA, Cancelon, HotelQuickly, getaroom.com and Evoline ltd so you can book your InterContinental San Juan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • Carolina >
    • Isla Verde
    • Also Known As
    • Intercontinental San Juan Hotel Isla Verde ,
    • Intercontinental San Juan Resort And Casino ,
    • InterContinental San Juan Isla Verde, Puerto Rico - Carolina
    Add Photo Photos
    Traveller (1289)
    Room & Suite (413)
    Pool & Beach (323)
    Dining (103)
    Hotel & Grounds (833)
    Bathroom (26)
    Business Centre & Event Rooms (11)
    Family and Play Areas (1)
    Nearby
    Nearby HotelsSee all 161 hotels in Puerto Rico
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    San Juan Marriott Resort & Stellaris Casino
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    E810YAstephent
    26 October 2017|
    AnswerShow all 5 answers
    Response from Daryl B | Reviewed this property |
    We vacationed immediately prior to the hurricane and I couldn't say enough about the activities, the beach, local restaurants and convenience to the airport and Old San Juan, However - we have friends that live there and... More
    1
    Vote
    jshMaryland
    23 October 2017|
    AnswerShow all 5 answers
    Response from AChrist69 | Reviewed this property |
    I recommend going to the hotels website directly for the answer to your question. intercontinental/hotels/us/en/san-juan/sjuha/hoteldetail
    0
    Votes
    William B
    22 October 2017|
    AnswerShow all 2 answers
    Response from edgarbeltran74 | Reviewed this property |
    The hotel has water , electricity , food security ,and four days after the hurricane the swimming pool and jacuzzi was already working !
    0
    Votes
    Room Tips
    "Of course ocean side"
    Read review
    "Beach view is great if you can get it"
    Read review
    "Although more expensive, the cabana rooms are the best choice."
    Read review
    "was on three different floors during my entire three month stay, care and comfort all around.."
    Read review
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