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All reviewsnestor colonsan juanpool arearuth chrisswim up barmini barocean viewclub roomfood and drinksan umbrellagreat poolclose to the airportbeautiful propertybeach accessthe entire staffmi casitalocal restaurants
Still recovering. Phones inop, sauna inop, a/c works...ok
TV works but only fake news channels, food is beaucoup expensive,
Mojitos were from a plastic bottle, not worth the calories let alone the deniero.
The cabernet sauvignon in the bar definitely bites back.
I'd go to...More
We arrived shortly afternoon in San Juan and were shuttled to the hotel via Elegant Steering van, where Edward filled us in on island conditions of pier outage, which is way better than reported in the states.
Edward also gave us tips on local eateries,...More
3 Thank Marjorie S
Response from InterContinental_SJU, Public Relations Manager at InterContinental San JuanResponded 3 weeks ago
Thank you very much for taking the time to write a detailed review about our hotel. We are glad that you enjoyed our facilities, but most importantly, our service levels. Thank also you for recognizing Ida and Milton, we are very fortunate to have them...More
Great time at this Hotel... super clean establishment and very friendly and kind staff. From the waiters Jesus and Ruben at the beach to the young lady Daliana setting us up with the beach umbrellas and chairs. They made it a team effort to make...More
I can't wait go back here! The InterContinental San Juan was a great resort! The furniture and fixtures were a little outdated, but the staff was very accommodating and went out of the way to make our stay special. The private access to the beach...More
I had a group for a client and couldn't be more confident that will choose this hotel again the future. From the friendliest and responsive sales team to the restless banquet staff to the PSAV team, I could not have asked for a better group...More
Response from Catherine111CT | Reviewed this property |
We were just there last week and the hotel no longer charges for umbrellas. We did tip the person that installed it for us tho. We charge everything to our room and there’s no problem doing so for any charges you have... More
We were just there last week and the hotel no longer charges for umbrellas. We did tip the person that installed it for us tho. We charge everything to our room and there’s no problem doing so for any charges you have while on the beach for food or drink.