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16/10/2017 17/10/2017
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    InterContinental San Juan

    5961 Isla Verde Avenue, Isla Verde, Carolina 00979-5720, Puerto Rico
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    16/10/2017 17/10/2017
    US$ 196
    US$ 199
    US$ 199
    Traveller (1268)
    Room & Suite (413)
    Pool & Beach (322)
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    Overview
    • Excellent53%
    • Very good30%
    • Average10%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “nestor colon” (39 reviews)
    “san juan” (323 reviews)
    “pool area” (192 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from InterContinental San Juan
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    Caribe Hilton San Juan
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    #19 of 47 hotels in San Juan
     
    Olive Boutique Hotel
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    Hotel El Convento
    2,762 reviews
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    San Juan Marriott Resort & Stellaris Casino
    6,484 reviews
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    Rooms
    16 Oct17 Oct
    |
    1 room, 2 adults, 0 children
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    Reviews (2,698)
    Traveller rating
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    1 - 5 of 2,564 reviews

    Reviewed 5 days ago

    We arrived on a Tuesday & got married on the Saturday afternoon. Then went on 7 day Southern cruise. Everyone was extremely gracious. The Head concierge, assisted us greatly. The hotel was awesome,to say the least. From the doorman to the housekeeper they treated us...More

    Thank Drew1207
    Hotel's Favourite
    Reviewed 9 August 2017 via mobile

    We just returned from our stay August 3-7 2017 at the Intercontinental. I must say what a amazing first impression. The arrival till the departure just awesome. We were greeted and treated very well at this great place. The doormen especially William was very helpful...More

    2  Thank TayTay56
    Response from InterContinental_SJU, Public Relations Manager at InterContinental San JuanResponded 12 August 2017

    Thank you for your great comments about our staff and our property. We are glad to read that you had a great experience with us and that you enjoyed our service levels. We hope you will come back and visit us soon.

    Reviewed 5 days ago

    We arrived at the InterContinental a few days after Irma had struck the island and we were a bit nervous that the island/hotel would be out of power, however we were assured by the InterContinental that the area was up and running. The grounds were...More

    Thank GingerJack71
    A TripAdvisor Member
    133
    Reviewed 1 week ago via mobile

    Where do I begin from the staff and the location this is my 6th time staying here , love the property has everything you need , beach , food , pool , safe security is always around and everything is close by , you will...More

    Thank A TripAdvisor Member
    Response from InterContinental_SJU, Front Office Manager at InterContinental San JuanResponded 1 week ago

    Dear Guest: Thank you for your kind words. I'm glad that you like our staff, location and property. We look forward to welcoming you back in the near future. Regards!

    Reviewed 1 week ago

    the staff was very nice! the resort is very nice. the only thing i would change is check out. maybe have a kisosk or some type of speedy checkout. the line was super long for checkout and it becomes a problem when a ride is...More

    Thank 869adrienneh
    Response from InterContinental_SJU, Front Office Manager at InterContinental San JuanResponded 1 week ago

    Dear 869adrienneg: Thank you so much for your review regarding your experience. We are delighted you liked our friendly staff and resort. We are deeply sorry we fell below your expectations during the check out process. I will make sure that your feedback will be...More

    Caribe Hilton San Juan
    7,192 reviews
    #19 of 47 hotels in San Juan
     
    Olive Boutique Hotel
    838 reviews
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    Hotel El Convento
    2,762 reviews
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    San Juan Marriott Resort & Stellaris Casino
    6,484 reviews
    #10 of 47 hotels in San Juan
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Spa
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Hot Tub
    • Spa
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$ 178 - US$ 484 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in Isla Verde
    • #3 Family Hotel in Isla Verde
    • #4 On the Beach Hotel in Isla Verde
    • #4 Luxury Hotel in Isla Verde
    • #4 Romantic Hotel in Isla Verde
    • #5 Business Hotel in Isla Verde
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 398
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Travelocity, Expedia, TripOnline SA, Hotwire, Evoline ltd, Cheap Tickets, HotelQuickly, Cancelon and getaroom.com so you can book your InterContinental San Juan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • Carolina >
    • Isla Verde
    • Also Known As
    • Intercontinental San Juan Hotel Isla Verde ,
    • Intercontinental San Juan Resort And Casino ,
    • InterContinental San Juan Isla Verde, Puerto Rico - Carolina
    Add Photo Photos
    Traveller (1268)
    Room & Suite (413)
    Pool & Beach (322)
    Dining (103)
    Hotel & Grounds (813)
    Bathroom (26)
    Business Centre & Event Rooms (11)
    Family and Play Areas (1)
    Nearby
    Olive Boutique Hotel
    838 reviews
    6.17 km away
     
    Caribe Hilton San Juan
    7,192 reviews
    7.28 km away
     
    San Juan Marriott Resort & Stellaris Casino
    6,484 reviews
    5.55 km away
     
    Hotel El Convento
    2,762 reviews
    10.72 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    donna s
    21 August 2017|
    AnswerShow all 10 answers
    Response from BarbieDoll2013 | Reviewed this property |
    Yes, the water at the beaches in Isla Verde in front of the resorts, Marriott Courtyard, Ritz, El San Juan, and the Intercontinental, is always beautiful with slightly rolling mini waves or totally calm; it's wonderful for... More
    0
    Votes
    donna s
    21 August 2017|
    AnswerShow all 5 answers
    Response from tulipes23 | Reviewed this property |
    The rooms weren't too bad but the bathrooms need renovations!
    0
    Votes
    Bosty0907
    16 August 2017|
    Answer
    Response from Jessica R | Reviewed this property |
    No, I'm sorry since prices since to change with season.
    0
    Votes
    Room Tips
    "Ask for upper floor facing pool & beach."
    Read review
    "the city view is very nice. it was interesting to see how close the planes look as they fly in!!!!"
    Read review
    "Best views are from higher floors, but there's a pretty garden and pool area too."
    Read review
    "Rooms away from elevators are quieter"
    Read review
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