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Hampton Inn & Suites San Juan

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Hampton Inn & Suites San Juan
Hampton Inn & Suites San Juan
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1,622 Reviews from our TripAdvisor Community

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Showing 1,464: English reviews
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Memphis, United States
Reviewed yesterday NEW

In all of the Hampton Inns I have stayed in over the years, the San Juan location is by far the worst as far as cleanliness goes. As soon as I entered the room, a musty smell met my nostrils. not good. After walking on the carpet for a little while (while wearing white socks), I noticed the bottom of...

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Helpful?
Thank josephhM1137FM
Brookfield, Wisconsin
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Every time we take a cruise out of San Juan, we stay here. We've never been disappointed. The rooms are clean and well-appointed. They have darkening curtains and are well soundproofed, so that even if you have a pool view room and are on the first floor, like we had on our last trip, the room remains quiet. Being close...

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10Thank Joe C
About Hotel's Favourite Review
San juan, Puerto Rico
Reviewed yesterday NEW

Great hotel, Great Amenities. Perfect for my business trip. Rooms are very clean and they always take care og you with water and cookies. Drinks, popcorn and dessert are one of many thing they do to keep your evenings and night happy. 10/10

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1Thank michaelcM4619QJ
Concord, North Carolina
Reviewed yesterday NEW

The hotel was older than most Hampton Inns we have stayed at and it was showing its age but it was clean and the staff at the front desk, the breakfast area and the made service were great. I don't like the resort fee since we don't use most of the items covered. Since all the other facilities in the...

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Thank W5206QFjamesk
New York City, New York
Reviewed 2 days ago NEW

From the minute you step in you feel special. The staff at the front desk is awesome. Check in was a breeze. Friendly doesn't begin to cover the hotel staff as a whole. Everyone loves working there and it shows. Breakfast was wonderful, all sorts of items to chose from. The kitchen staff was so nice, they walked around making...

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1Thank LovePR60763
New Orleans, Louisiana
Reviewed 5 days ago NEW

The Hampton San Juan is located 5 minutes form the airport and on a major street with lots of walkable shops and restaurants. The hotel is large with a gorgeous pool and swim up bar, complimentary happy hour, and a good hearty breakfast. My suite was lovely with a pool view, and I was happy with everything. The bed and...

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4Thank Kim L
Deer Park, United States
Reviewed 5 days ago NEW

The staff at this hotel is TOP NOTCH... I appreciate the ease of check-in and the attentiveness of the staff to ensure that everything was as expected. In the "hospitality" industry there are not many that go above and beyond... The Hampton Inn & Suites in San Juan, PR (Isla Verde) does a great job.

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3Thank Daniel B
Hampton Inn S, Front Office Manager at Hampton Inn & Suites San Juan, responded to this review

Hola! Thank you for your kind review. I was happy to read that we exceeded your expectations during your stay and that you received top notch service from our staff. We look forward to welcoming you back in the near future. Always at your service, Bo Bramsen Front Office Manager bo.bramsen@hilton.com 787-791-8777

Bowie, United States
Reviewed 6 days ago NEW

Excellent hotel and customer service I was treated and make feel like home. The service is excellent and all the staff is courteous and the cleaning crew is awesome. I plan to stay there again and enjoy the complementary Bar.

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3Thank Axel R
Shediac, Canada
Reviewed 1 week ago

the best hotels we have even stayed in SanJuan,excellent bed,great breakfast and even a whirl pool and a great pool Ac work awsome and all this at the last minute after my reservation were Mixed up at the hotel i had book

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3Thank daniel b
Hampton Inn S, Front Office Manager at Hampton Inn & Suites San Juan, responded to this review

Hola! Thank you for calling us the best hotel in San Juan. I was glad to read that we were able to assist you with your last-minute reservation, and that you enjoyed your stay with us. Always at your service, Bo Bramsen Front Office Manager bo.bramsen@hilton.com 787-791-8777

Port Charlotte, Florida
Reviewed 1 week ago via mobile

Very close to the airport. Rooms very very comfortable and clean. Bedroom has a door to it so you can close out the sound from the other room. Even though it's close to the airport you can't hear the planes. Swim up bar was awesome. Great to have relaxing drinks in the pool area. Staff very friendly. Definitely will stay...

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3Thank HeavenC67

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Nestled in the Isla Verde area of San Juan, Puerto Rico, the Hampton Inn & Suites San Juan hotel is five minutes from Luis Munoz Marin International Airport (SJU) and steps from Isla Verde beach. The hotel is located in the vibrant Isla Verde district, near Old San Juan and numerous historic sites, restaurants, nightlife, museums and shopping. Guests at this San Juan hotel can enjoy a variety of options for water recreation. Spend a day on the beach with free beach chairs, umbrellas, towels, toys and nearby sports vendors. Jet-ski in the surf or spoil yourself with a massage by the sparkling pool. Experience vibrant Puerto Rican nightlife, including live music in the resort or try your luck in the nearby casinos. Savor international cuisine, including classics, modern Caribbean dishes and delicious burgers - voted the best in San Juan - at the swim-up Cabana Pool Bar & Grill, or dance the night away in a nearby nightclub. Feel at home in a spacious and modern guest room or suite at this San Juan hotel, all with free WiFi. After a day of sightseeing or sunbathing, relax in the pool or amidst the tropical gardens and admire the San Juan skyline at sunset. Sip free Puerto Rican coffee at breakfast and unwind every weekday with a free cocktail at the hotel's evening reception. ... more   less 

Additional Information about Hampton Inn & Suites San Juan

Address: 6530 Isla Verde Ave, Isla Verde, Carolina 00979-7171, Puerto Rico
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: ₹ 9,817 - ₹ 16,688 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites San Juan 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Hampton Inn & Suites San Juan Hotel Isla Verde
Hampton Inn And Suites San Juan
Hampton Inn Carolina
Hampton Inn San Juan
Hampton Inn & Suites San Juan Puerto Rico
Carolina Hampton Inn
Hampton Inn & Suites San Juan Isla Verde, Puerto Rico - Carolina
Hotel Style:
#1 Business Hotel in Isla Verde
#1 Family Hotel in Isla Verde
#1 Romantic Hotel in Isla Verde
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites San Juan staff and other travellers.
52 questions
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Fairbanks, Alaska
over a year ago

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Questions? Get answers from Hampton Inn & Suites San Juan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take advantage of the happy hour, you get to meet some pretty interesting people.”
 of 5 bubbles LovePR60763, 26 Mar 2017 | Read review
“I would say toward the front of the hotel”
  • View from our room!
 of 5 bubbles RayNJanetViel, 19 Mar 2017 | Read review
“There aren't microwaves in the room, but there is one is the lobby, in addition to coffee and water available all day.”
 of 5 bubbles NortheastPAKittyKat, 9 Mar 2017 | Read review
“I don't know if one can really choose a room. Try what you get.”
 of 5 bubbles HurricaneSandyStorm, 8 Mar 2017 | Read review
“pool side view is nice”
 of 5 bubbles linderwh, 30 Jan 2017 | Read review
5 of 5