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    The Ritz-Carlton, San Juan

    6961 Ave of the Governors, Isla Verde, Carolina 00979, Puerto Rico
    1 (787) 253-1700
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    16/1/2018 17/1/2018
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    Traveller (1577)
    Pool & Beach (452)
    Room & Suite (342)
    Overview
    • Excellent50%
    • Very good27%
    • Average14%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “blt” (367 reviews)
    “il mulino” (236 reviews)
    “the ritz carlton” (526 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Casino
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from The Ritz-Carlton, San Juan
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    Rooms
    16 Jan17 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Reviews (3,259)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 3,180 reviews

    Reviewed 1 week ago

    Hotel itself is very nice....but the area around the hotel isn't so nice. Would definitely stay here again but I would plan out my trip a little better to expect the unexpected. As "APrettyLittlePark" would say, "Very Nice but very Pricey"

    1  Thank Joe M
    Reviewed 1 week ago

    If you love the Ritz, it is worthy of the name Ritz. However, this one seemed even more able to nickel and dime us than usual. The pool is nice, the beach is nice, free sunscreen and water. But the poolside service was slow and...More

    2  Thank APrettyLittlePark
    Reviewed 2 weeks ago via mobile

    The people of Puerto Rico are so nice, the staff was amazing, the food and fresh juices, the beach, the pool. The best of all the price of the flight is a fraction of the flight to Aruba. Vacation there it’s not only nice, but...More

    1  Thank Rfoda
    Reviewed 3 weeks ago via mobile

    We stayed at The Ritz for 5 nights. It was wonderful from the moment we walked in. We were greeted with a cold adult beverage and warm smiles. The hotel is beautiful from the Lobby to the pool to the rooms. We loved our city...More

    Thank Liz J
    Reviewed 28 September 2017

    service was out of this world. starting with the rubber ritz duckie for my toddler :-) rooms are beautiful and always clean, casino was alot of fun. and pool was yum! and contant flow of poolside drinks were not to shabby either. what more can...More

    1  Thank morris k
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    Hampton Inn & Suites San Juan
    1,767 reviews
    #1 of 13 hotels in Isla Verde
    0.4 km
     
    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Casino and Gambling
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$ 448 - US$ 839 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Business Hotel in Isla Verde
    • #3 Spa Hotel in Isla Verde
    • #4 Family Hotel in Isla Verde
    • #5 Romantic Hotel in Isla Verde
    • #5 On the Beach Hotel in Isla Verde
    • #5 Luxury Hotel in Isla Verde
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 416
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Marriott, Travelocity, Hotels.com, Booking.com, Cancelon, Hotwire, HotelQuickly, TripOnline SA and getaroom.com so you can book your The Ritz-Carlton, San Juan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • Carolina >
    • Isla Verde
    • Also Known As
    • Ritz-Carlton San Juan Hotel Isla Verde ,
    • Ritz-Carlton San Juan Hotel, Spa And Casino ,
    • Ritz Carlton Carolina ,
    • Carolina Ritz Carlton ,
    • Ritz Carlton Puerto Rico ,
    • Ritz Carolina ,
    • The Ritz-Carlton, San Juan Isla Verde, Puerto Rico - Carolina
    Add Photo Photos
    Traveller (1577)
    Pool & Beach (452)
    Room & Suite (342)
    Dining (108)
    Hotel & Grounds (915)
    Bathroom (43)
    Family and Play Areas (5)
    Business Centre & Event Rooms (2)
    Nearby
    La Concha Renaissance San Juan Resort
    7,604 reviews
    6.60 km away
     
    Hampton Inn & Suites San Juan
    1,767 reviews
    .40 km away
     
    Courtyard by Marriott Isla Verde Beach Resort
    2,829 reviews
    .53 km away
     
    San Juan Marriott Resort & Stellaris Casino
    6,497 reviews
    6.17 km away
     
    Nearby Restaurants
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    BLT Steak
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    Las Canarias
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    Nearby Attractions
    Carolina Beach
    281 reviews
    .08 km away
    15 Knots Kiteboarding School
    128 reviews
    1.34 km away
    Oasis Casino at Embassy Suites San Juan
    118 reviews
    1.07 km away
    Isla Verde Tennis Club
    20 reviews
    .44 km away
    Ask a question
    Questions & Answers
    Glamgirls123
    17 November 2017|
    Answer
    Response from kimlX7200FW | Reviewed this property |
    I have no idea.
    0
    Votes
    wspano
    8 October 2017|
    AnswerShow all 2 answers
    Response from Pil255 | Reviewed this property |
    I don’t work for the hotel. Just visited there. Sorry
    0
    Votes
    joannacon26
    14 September 2017|
    AnswerShow all 2 answers
    Response from Mfive L | Reviewed this property |
    According to their website and some of the employees that work there that I stay in touch with everything is back to normal wet ready for guests
    0
    Votes
    Room Tips
    "just ask for an upgrade! they are very accomodating"
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    "pool or beach view"
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    "Go for the Ocean View."
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    "Stay at the Doubletree, it's nicer"
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