Definitely not a 5 star. More like a 3 star. Rooms are comfortable. Bathrooms are shabby. Need deep cleaning and proper bathroom fittings. No geyser is fitted. They will try to convince you that there is a geyser. When you blast them a portable geyser will be fitted outside the room. Fan regulator never worked and inspite of informing them was never replaced in the 3 nights there. The Italian food in the so called Italian restaurant is useless. They have no concept on the taste of Italian food The other restaurant has decent food and the staff is very good.
We had a very pleasant stay at the hotel and the staff were good in making arrangements and explaining things that we enquired. Nice location with good facilities. The hotel has places for kids as well to play around.
Club Mahindra is Amazing Destination with All Ammenities for Family Fun.Cherai Beach in Front Adds Its Beauty on Top. Italian Restaurant counts Plus in his charm.May Work on Food Packages .Perfet Cleanliness Enjoy Vacations
Had a wonderful experience at Club Mahindra Cherai, Thanks to Mr. Ashok for ensuring a cab for pickup and making sure the room was ready early in the morning. He is a super star. We enjoyed the food as well and would like to thank Mr. Saiket , Parta and Jiyabuddin. Overall had a comfortable stay in the resort.
Very nicely located resort. The Cherai beach is literally across the road from the resort. Unfortunately we couldnt get the room of our choice and had to compromise on the next available room which was not so nice. we made visits to Cochin and enjoyed our day trip to the Jewish quarters, Matancherry and the downtown Cochin areas. The resort food was quite ordinary and we ate authentic Kerala food at nearby restaurants most times.
Location of the Resort is very good. But, no good view on the beach side. Hotel Units choke from fresh air circulation. Access to beach area is not good. We have jump over the rocks. Back water side Cottages may be good. But, we were told that, some are under A/c repairs and hence they cannot allot the rooms. Resort appears very old though I heard it is only 10+ years. Also appears Club Mahindra have taken over from some one else and it is not built/designed by them. Options of Food in the restaurants are very minimum. There is an Italian restaurants but found below average quality and shortage of staff. Even their menu has very less options. Over all it is an average experience,
AVERAGE Experience since Resort was under renovation. GARDEN was getting relaid and lot of.lose soil around . THE Geyser was not functional on the first day and got fixed later next day. Food was good and restaurant staffs were nice
Great location, great food! The swimming pool is small for a resort of this size, gets too crowded. Courteous and helpful staff who make the stay comfortable and enjoyable. Would definitely like to visit again!
Large open spaces, water bodies on both the eastern and western sides, good breeze throughout the day etc make it a great place to unwind and do nothing while on a holiday. The staff are nice and friendly and the food excellent. The major limiting factor is water. The water served as drinking water as well s the water available in the taps are saline. High time the management set up a proper water treatment plant with desalination facility (like a Reverse Osmosis unit with an an appropriate type of membrane).Absence of wifi in the rooms too is a put off. Though the food is good, it is a bit too expensive. The morning walks around and watching the sun rise is a nice experience.
Thank you very much team club Mahindra. We have visited the resort earlier and recently conducted a party. It was a very pleasant experience at club Mahindra cherai. Nice location, hotel, excellent staff, well maintained. Special thanks to Mr Partha biswas for organising everything so well. Very polite and helpful attitude of the staff. Great scenic beauty