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Sheraton Milan Malpensa Airport Hotel & Conference Centre

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Traveller (892)
Room & Suite (285)
Dining (53)
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Overview
  • Excellent27%
  • Very good46%
  • Average17%
  • Poor6%
  • Terrible4%
Travellers talk about
“malpensa airport”(160 reviews)
“an early flight”(107 reviews)
“long walk”(56 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,626)
There are newer reviews for Sheraton Milan Malpensa Airport Hotel & Conference Centre
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697
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95
84
Show reviews that mention
All reviewsmalpensa airportan early flightlong walkthe club loungeconvenient locationnext morningpizzarental carrooms are spacioushuge hotelpublic areaslast nightmodern hotellate arrivalexpress trainbetween flightsstayed one night
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801 - 805 of 1,603 reviews
Reviewed 27 November 2014

During our travel through Italy my wife and I missed a connection in Milan and had to book a hotel in the last minute. With the stress of what was happening and having to change many other reservations, we were very happy to find a...More

Thank 504mz
Response from SheratonMalpensa, Guest Relations Manager at Sheraton Milan Malpensa Airport Hotel & Conference CentreResponded 4 December 2014

Dear M Z, Thank you for sharing your experience on Trip Advisor, we are glad that we have been able to turn your misfortune with the connections in to a moment to enjoy our hospitality philosophy. Our restaurant “Il Canneto” as well as our Suites...More

Reviewed 25 November 2014

Booked a day rate between flights to kill some time and get some sleep. Location was ideal on the airport complex and the day rate was reasonable. The hotel was just ok. Numerous problems logging in to WIFI and the room had not been properly...More

2  Thank BigBumpaGirl
Response from SheratonMalpensa, Guest Relations Manager at Sheraton Milan Malpensa Airport Hotel & Conference CentreResponded 4 December 2014

Dear BigBumpaGirl, We are happy that you found our rates aligned to the offered service, and we are sorry about the inadequate cleanliness of your room, especially considering the relevance that neatness has in our standards. We wish to have the opportunity to have you...More

Reviewed 22 November 2014 via mobile

Very rude staff in receptuon of their SPA. I wanted to use the pool after workout and when i approached to spa receptionist she was talking on the phone...i waited and waited and waited.... she didnt show any sign of interest for me being there...More

1  Thank Tomislav B
Response from SheratonMalpensa, Guest Relations Manager at Sheraton Milan Malpensa Airport Hotel & Conference CentreResponded 25 November 2014

Dear Ceza M, Thank you for staying with us and for your feedback. All our guests are important for us and regret for the unhappy experience you had at our Shine Spa. This is certainly not the type of experience we aim for our guests...More

Reviewed 21 November 2014 via mobile

Clean rooms and friendly staff. Small gym and indoor pool. Nice food in the hotel. Free shuttle to nearby Restaurant. Hotel located inside the airport terminal. Train station available inside the terminal. Little advice: Request for rooms next to the elevator since rooms tempt to...More

2  Thank Badreddine M
Response from SheratonMalpensa, Guest Relations Manager at Sheraton Milan Malpensa Airport Hotel & Conference CentreResponded 4 December 2014

Dear Badreddine M, Thank you for having shared your experience in our hotel, we are glad that you have appreciated our restaurant menu as well as our rooms and service. For airport safety reasons the hotel building has an horizontal development with the result that...More

Reviewed 19 November 2014 via mobile

Big rooms but no bath just a shower. The public space beeds a face lift as well the room. Goog location inside the terminal. The swimming pool is open till 23:00 but opens only at 8:30 am which means that if you have an morning...More

1  Thank eyes1961
Response from SheratonMalpensa, Guest Relations Manager at Sheraton Milan Malpensa Airport Hotel & Conference CentreResponded 4 December 2014

Dear eyes1961, Thank you for your review on TripAdvisor, We are happy that you appreciated our swimming pool and I want to reassure you that we’ll take into consideration your comments regarding its opening hour. Thank you for having chosen us, we’ll be glad to...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Pool
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$ 148 - US$ 352 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 148 - US$ 352 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (892)
Room & Suite (285)
Dining (53)
Pool & Beach (6)
Business Centre & Event Rooms (6)
Questions & Answers
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leak01
6 October 2017|
AnswerShow all 6 answers
Response from gargarun | Reviewed this property |
No idea please contact the hotel
0
Votes
superspots101
15 June 2017|
AnswerShow all 11 answers
Response from GuestET | Property representative |
Dear Client, thank you for the question, the Hotel is sited inside the Terminal 1 so you just have to walk a few meters to get to the lifts to the departures. Looking forward welcoming you soon, kind regards from Sheraton... More
0
Votes
gladysbostonma
29 April 2017|
AnswerShow all 5 answers
Response from hey_funboy | Reviewed this property |
Yup i agree, tight but should be ok. You won't be hanging around the room much I'd imagine, more a sleep & wash pit stop.
0
Votes
Room Tips
"Just don't stay here."
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"Entrance to Hotel is opposite the Ticket office for the Trains, so follow the signs for the Trains."
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"Before taking the card, ask if it is possible to have rooms in closer corridors on the Gym site- involves..."
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"Close to elevators unless you like to walk. Do NOT go for diplomatic suite"
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