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Alpha Hotel Eastern Creek

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Alpha Hotel Eastern Creek
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209 Reviews from our TripAdvisor Community

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Showing 205: English reviews
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Washington DC, District of Columbia
Reviewed 2 days ago NEWvia mobile

Its located next to the racetrack and if youre into motor racing thats handy, but its also located next to a dump and stinks terribly! The reception staff were rude but the restaurant crew were friendly. Thr rooms were nice too

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Helpful?
Thank Billzy E
Newcastle, Australia
Reviewed 3 days ago NEW

Check is was a breeze, everything was all ready and organised and couldnt have been simpler. The staff were friendly and courteous advising me of all the amenities available, restaurant and room service options as well as advising me where my room was located due to it being my first visit. The room was well appointed, clean and well maintained....

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Helpful?
Thank sandra s
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you Sandra for the top review. It was a pleasure to welcome you to the hotel for the hopefully the first of many stays. I will be sure to share with the team. Look forward to seeing you again soon Regards Ainslee Portlock General Manager

Sydney, Australia
Reviewed 3 days ago NEW

All good. Clean and Service is good. Staff are friendly. New renovations so hotel is spacious, new looking. Hotel is near to office, so walking distance to office for training. Breakfast is good, lots of choices.

Review collected in partnership with this hotel
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Helpful?
Thank I4386LSjohnn
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you for taking the time to review the hotel. Your feedback is valuable. Fantastic to see you enjoyed the stay. I will be sure to share with the team. Look forward to seeing you again soon Regards Ainslee Portlock General Manager

Orange
Reviewed 1 week ago

Had issues with fridge and safe however staff arranged a new room. I will be back as it was great and quiet with a lovely bed :) So enjoyed having access to the pool which is a great asset on the hot days.

Review collected in partnership with this hotel
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Helpful?
Thank lcowling
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you again Lara for taking the time to provide a review. I do apologise for the issues you experience and look forward to welcoming you back again soon. Kind Regards Ainslee Portlock General Manager General Manager

Adelaide, Australia
Reviewed 1 week ago

I have recently booked a stay at Alpha Hotel Eastern Creek by phone and would like to express what a simple and wonderful service was offered by Naomi today what a credit she is to this organisation. If the stay is anywhere near the booking experience i will be very excited. Thanks Naomi you are a special

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Helpful?
Thank tomika4224
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you for taking the time to review the hotel before your stay. I agree with you. Naomi is a true asset to the hotel and one of our very best senior receptionists. I do look forward to welcoming you to the hotel later in the year. Kind Regards Ainslee Portlock General Manager

Russell Vale
Reviewed 1 week ago

Great service, always a pleasure when I stay and staff are always helpful and curtious. The new floor adds a great causal breakfast for a quick and easy departure. The conference rooms are fantastic and well maintained service and food quality are exceptional. I would highly recommend anyone needing a business or personal stay to book a room. Good work...

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Helpful?
Thank codyp553
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you for the glowing 5 star review. It was a pleasure to have you at the hotel. I will be sure to pass on the feedback to the team as its always nice for them to hear the hard work is paying off. Great to see you took advantage of our brand new club floor and express breakfast. Hope...

Wollongong
Reviewed 1 week ago

Always great service and food however now with the new top floor club rooms makes this stay even more comfortable. Great express breakfast in thee morning and comfy beds in the rooms. Excellent conference facilities with great service and support from all the staff.

Review collected in partnership with this hotel
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Helpful?
Thank Paul M
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you Paul for taking the time to review the hotel. Fantastic to see you are enjoying the newly opened rooms with Club Lounge access. Its a pleasure to welcome you to the hotel every time. Hope to see you again soon Regards Ainslee Portlock General Manager

Parkes, Australia
Reviewed 2 weeks ago

Sofa bed was noisy and uncomfortably and the bathroom doors did not even shut let alone lock no privacy when sharing with extended family or friends not worth the price I'm afraid. But the people and the food were nice

Review collected in partnership with this hotel
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Helpful?
Thank staceyn134
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you for taking the time to review the hotel. Disappointing to hear we did hit your expectations. I will be sure to pass on your feedback to Maintenance and ensure your room is looked at to have the door fixed. I do hope we can welcome you back again soon and improve your experience. Regards Ainslee Portlock General Manager

Melbourne, Australia
Reviewed 2 weeks ago

the hotel is tired, there is multiple works going on at once, the staff were great, the rooms were ok, a little more signage in the lobby to tell you where to eat & where the bar, pool & gym are would be good

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Helpful?
Thank Simonsopinion
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you for Simonsopinion for taking the time to review the hotel. We are always working on improving the services and offering at the hotel. I will be sure to take on this feedback and discuss at our next meeting. I would also like to recommend our brand new Club Level for your next stay. We are recently opened 60...

Adelaide, Australia
Reviewed 2 weeks ago

the first night was unbearable. my room was so hot it was late before I could lay in bed without sweating. having only 1 key I couldn't leave the a/c on after I checked in while having dinner. some of the parts in the shower were broken.

Review collected in partnership with this hotel
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Thank L9903MJtonyr
Sofia E, Front Office Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you for taking the time to review the hotel. Appreciate the feedback. If you ever find anything not to your liking in the room like a/c not cooling your room down please contact reception and we can assist you. Reception is here 24 hours to ensure we can assist you at all times. I hope we can welcome you...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Alpha Hotel Eastern Creek is set on 1.1 Hectares at Sydney Motorsport Park and is located 2 km from the junction of the M4 and M7 motorways. The hotel boasts state-of-the-art conference and function facilities and exciting dining and bar venues making it perfectly suited for business or leisure. Accommodation: 104 stylishly appointed guest rooms and suites, air conditioning, double glazed windows, safe, tea and coffee making facilities, lounge and coffee table. Suites feature King Size Beds, LCD TVs, kitchenette with electric cook top and microwave. Alpha Suites rooms boast fantastic views of the Eastern Creek racetrack - but don't be concerned with the noise the double glazed windows ensures that you will have plenty of peace and quiet in your room! Location: Conveniently located 2km from the junction of the M4 and M7 motorways. Key corporate areas within 15km from the hotel!* We offer a shuttle bus service for all our guests. Conditions apply and bookings are essential. The shuttle will services selected suburbs surrounding the property, and will drop you off at your place of employment or attraction!* Octane restaurant is open for breakfast daily. Oak Bar & Grill is open for dinner 7 days a week from 5pm. Lunch Friday from 12pm, offering alfresco dining and serving up juicy steaks, wood fired pizzas and ice cold beers on tap. ... more   less 

Additional Information about Alpha Hotel Eastern Creek

Address: Corner Brabham & Peter Brock Drive, Eastern Creek, Blacktown, New South Wales 2766, Australia (Formerly Chifley Eastern Creek)
Region: Australia > New South Wales > Greater Sydney > Blacktown > Eastern Creek
Price Range: ₹ 7,045 - ₹ 12,346 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Alpha Hotel Eastern Creek 4.5*
Number of rooms: 104
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Alpha Hotel Eastern Creek staff and other travellers.
1 question
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7 months ago

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Questions? Get answers from Alpha Hotel Eastern Creek staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if it is hot, ensure your room does not face the west !!!”
 of 5 bubbles Simonsopinion, 5 Feb 2017 | Read review
“Don't stay here unless you want to be having to sort our charges that are not yours, not to mention the poor customer service.”
 of 5 bubbles kirkyk2016, 30 Nov 2016 | Read review
“All rooms are excellent”
 of 5 bubbles 192robynb, 15 Nov 2016 | Read review
“Ask for one without a frosted glass bathroom door.”
 of 5 bubbles Anne-Marie1963, 25 Aug 2016 | Read review
“Go to another hotel!”
 of 5 bubbles paulmU1618XK, 15 Aug 2016 | Read review
5 of 5