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Mediterranean Bay Hotel

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Rooms
30 Dec31 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Elegance you can afford.Opened in May 2010. Located at 350 metres from the beach of Arenal and 11 Km from the capital, Palma. There’s a wide offer of leisure in the vicinity. The bedrooms have a fully-equipped bathroom, satellite TV, telephone and air-conditioning. A large salon bar with leisure areas and a swimming pool will make your holidays unforgettable.
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Property amenities
Pool
Restaurant
Wheelchair Access
Bar/Lounge
Airport Transportation
Free High Speed Internet (WiFi)
Breakfast included
Meeting Rooms
Outdoor pool
Sauna
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Good to know
HOTEL STYLE
Safe
Quiet
HOTEL CLASS
Location
Full view
76Somewhat walkable
Grade: 76 out of 100
100Restaurantswithin 0.5 km
18Attractionswithin 0.5 km
Reviews & more
1,099Reviews
884Photos
87Q+A
95Room tips
Traveller rating
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Lovely looking modern building. Rooms were small but comfortable and fine for us as we were only there for a short stay. Everywhere in the hotel was clean and well maintained. Staff were very hard working and generally friendly with the exception of the downstairs bar staff who d
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Response from bayhotels15, Director de Relaciones con Clientes at Mediterranean Bay Hotel
Responded 6 Nov 2018
Dear Derek, Thank you for posting your review based on your recent stay here at our hotel. We appreciate it when guests take the time to tell us of thoughts on our service. We take all our guests comments seriously to see where we can better our services. How wonderful to know that you found our rooms to be clean and comfortable. We believe that a clean room is important for a nice relaxing stay. Our cleaning team work endlessly to make sure our facilities are in tip top shape. Our staff is very thankful for your kind words of praise towards their friendly service. We do however apologize if you felt the staffs’ attention was not well appreciated at the bar. Our chef and kitchen staff works hard at making different dishes and great tasting meals for our guests to enjoy. We are happy when guest have the best things to say about our food. We see that you were satisfied on most of our meals but there were others that were not to your liking. We hope that there was plenty of good dishes to choose from. We will take note for future reference. We do apologize for the noise you perceived while dining. We hope you were still pleased with the atmosphere at our restaurant. Thank you for choosing to stay at our hotel. It is always a pleasure to cater to our guests. We hope you return in the not so distant future. Regards, All the team at MLL Hotels.
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Stayed here with friends on business in October. Lovely very clean hotel, superb food - really really yummy with excellent choices each sitting every day and decent alcohol. Bar staff all superb.One night entertainment provided was a soul singer - also top!
Downsides as follows;-
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Response from bayhotels15, Director de Relaciones con Clientes at Mediterranean Bay Hotel
Responded 6 Nov 2018
Dear Jasmine, Thank you for taking the time to post a detailed review based on your recent stay here with us. We appreciate it when guests take the time to let us know their thoughts on our hotel. It is good to know that you chose our hotel on a business stay. Our cleaning team really works hard to make sure all our rooms and facility are in spotless condition. It is great to read that you found our rooms in immaculate condition. Our staff is also thankful for your wonderful words of praise towards them. They are highly appreciated. How wonderful that you enjoyed our culinary choice. We have many good tasting dishes for our guests’ enjoyment. It is a pleasure to cater to our guests and to make sure there is plenty of good food available for everyone. We do apologize for the discomfort you perceived while having your meal. We will take note for future reference. Approaching reception and asked to be changed to a more spacious room upon availability would have been a good option. We hope you were still able to enjoy your stay and had a good relaxing time. Thank you for choosing our hotel. We hope to host you again in the near future. Regards, All the team at MLL Hotels.
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Not completely bad stay, but along way from perfect, I wouldn’t recommend it except to a German friend who smokes. The positives: breakfast was good and the general hotel was clean and smart looking. WiFi was across site but drops with heavy traffic in evenings. We liked the tow
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Response from bayhotels15, Director de Relaciones con Clientes at Mediterranean Bay Hotel
Responded 31 Oct 2018
Dear guest, Thank you for taking the time to post your review based on your recent stay here with us. It has been a pleasure to have hosted you and we appreciate the detailed comments on our hotel. Firstly, we apologize for any inconvenience you may have suffered while here. It is our desire that our guests stay is relaxing and comfortable. We hope you were able to get some rest and enjoy everything we had to offer. Our cleaning team looks to have the hotel and rooms in immaculate condition. We believe that a clean hotel is important for a nice relaxing holiday. It is great to know you enjoyed our breakfast. We try to have as many healthy dishes as possible for our guests. Our chef takes pride at presenting each dish with outmost care. Our kitchen staff makes sure that only fresh products are used when elaborating our food. We hope you found plenty to choose from and that it was satisfying. Our lunches and dinners are also well prepared and there is a wide variety to choose from. We hope you had time to try some of what we had. We hope you were able to enjoy everything we had to offer at the hotel. It was a pleasure to have hosted you here and we look to have you again in the not so distant future. Regards, All the team at MLL Hotels.
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The hotel itself is a nice hotel, rooms are small but fit for purpose. There are 2 pools however the front pool is tiny and only good for sitting in the sun for about 2 hours in the morning before it’s covered by shade. German heavy hotel, favouring German cuisines for food also.
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Response from bayhotels15, Director de Relaciones con Clientes at Mediterranean Bay Hotel
Responded 29 Oct 2018
Dear Jamie, Thank you for taking the time to share your feedback about your recent stay with us. We hope you were able to enjoy our fantastic location and that it was your liking, Naturally I am terribly disappointed that our staff members did not show case the usual level of hospitality which we pride ourselves on and I have shared your feedback with the entire team at the hotel. Please be assured that this is not a usual occurrence at the hotel and I do hope that we have the chance to welcome you back to the hotel in the future. If you are returning to the hotel please contact me directly so that I can personally oversee your stay with us. Most of our visitors express their satisfaction with our gastronomic offer. It is true that in our establishment we receive clients of different nationalities, that is why our chefs work in preparing a varied offer to please all our guests alike. We are sorry that in your case we haven’t been able to fulfil your expectations. In reference to the inconvenience you comment about the cleaning, we want to convey our surprise and our regret to this unusual situation. Our cleaning crew must comply with a meticulous protocol. It would have been very useful if during your stay, you would have communicated this to our reception staff which would have given you an on-site solution as soon as possible. Again, we apologize that we fell a little short of your expectations and very much hope you will honor us with another opportunity to serve you and your family better in the not too distant future. Yours Sincerely, The whole team at MLL Hotels.
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Visited 13th till 20th October 2018 had such an amazing time; The hotal was faultless, staff were lovely and always happy to help with any queries, The lady who worked at the skybar on 7th floor was brillant & was always working hard keeping us happy and keeping areas clean and t
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Response from bayhotels15, Director de Relaciones con Clientes at Mediterranean Bay Hotel
Responded 29 Oct 2018
Dear Nicky, Thank you for your charming review. It is very rewarding for all the team to receive such feedback and praise. We are thrilled to read your positive comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We are excited to be so positively qualified by our cleaning service, it is for us a factor of vital importance and nothing is more pleasing to us than seeing our work reflected in the good impressions of our guests. We are very pleased to know that you flatter our gastronomic offer. We select great seasonal products and our team of chefs cooks it with the greatest possible affection so that all customers enjoy appetizing meals. We offer the best dishes with our great price-quality ratio whether local, national or international. We look forward to welcoming you back to our Hotel in the not too distance future. Sincerely, The whole team at MLL Hotels.
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorMediterranean Bay Hotel
The Standard Room at the Mediterranean Bay Hotel
Professional photo exclusively commissioned by TripAdvisorMediterranean Bay Hotel
The Standard Room at the Mediterranean Bay Hotel
Professional photo exclusively commissioned by TripAdvisorMediterranean Bay Hotel
The Junior Suite at the Mediterranean Bay Hotel
Professional photo exclusively commissioned by TripAdvisorMediterranean Bay Hotel
The Junior Suite at the Mediterranean Bay Hotel
Previous
Hi, I am due to stay here on 20th ( party of 2) and have emailed the hotel 3 times across 2 months regarding a room requirement and cannot get any response- not a great start- CAN SOMEONE please get back to me ASAP. Gail
This hotel rarely responds to e mail . What do you need help with ?
0 votes
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do they have feather pillows in bedrooms
No they don’t
1 vote
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Can you go to the roof pool for free and sunbathe up there? We’re cocktails included within the all inclusive?
You can use the roof terrace
1 vote
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Does this hotel provide pool towels.
Yes Pool towels are available with a fully returnable deposit of 15 euros per towel
1 vote
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Hi how much does it cost upgrade to a apartment
When I asked it was around £200 for 10 nights for two people. Not worth it based on the room we had.
1 vote
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Previous
"I think all rooms are really small"
"Away from the bar if you want to sleep early"
"I think only the 6th floor would have a good view."
"Do not have a room on the ground floor eg 002, try and get high up"
"we had room 128 first floor above bar a bit noisy so would get higher room"
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PRICE RANGE
US$ 28 - US$ 2,053 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
olimpo hotel el arenal
LOCATION
SpainBalearic IslandsMajorcaEl Arenal
NUMBER OF ROOMS
105
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