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Sofitel Noosa Pacific Resort

Booking.comUS$ 208*
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#3 of 10 Hotels in Noosa
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sofitel Noosa Pacific Resort
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893 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Noosa Pacific Resort
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Showing 879: English reviews
Sydney, Australia
Reviewed 3 weeks ago

My family and I have been coming to the Sheraton (now Sofitel) every year since I was a little girl. My partner and I's check in/ check out experience at the now Sofitel was ok (nothing to rave about), the rooms are a good size for a standard room but starting to become a little out dated but the ocean...

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Helpful?
Thank Alara G
RDM617, Manager at Sofitel Noosa Pacific Resort, responded to this review

Bonjour Alara G, Thank you for your review and loyalty to the resort. We certainly agree that the drone experience is an unusual occurrence and one that the hotel is further reviewing. I sincerely apologise for our lack of apology as certainly your stay experience is and should be paramount. I have reached out to you directly also. Thanks Alara,...

Reviewed 3 weeks ago via mobile

I had a drink tonight at the Sofitel. I had some delicious 20 dollar cocktails but the glasses remained empty on the table for up to an hour after I had finished them. Employ some glassies ASAP! Seriously get your act together.

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Helpful?
Thank Chad E
Management response:

Bonjour Chad E, Thank you for your review/feedback from your most recent experience in the Noosa Beach House Bar. I am delighted to read that you have enjoyed the handcrafted cocktails that our Bar Ambassadors work tirelessly on. It is very disappointing to read that your experience has been tarnished due to the empty glasses remaining on the table. Please...

Nurmijarvi, Finland
Reviewed 3 weeks ago

Rooms were very tidy and spacious. We also tried the room service and it worked very well. All the staff we encountered were very helpful. And the pool was amazing, and seemed that the bar inside the pool was very popular spot.

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Helpful?
Thank Matti A
Management response:

Bonjour Matti A, It is delightful to read that you have enjoyed the Resorts oversized rooms, as well as taken notice of our uncompromising levels of cleanliness both in the rooms and around the Resort itself. The Ambassadors at the Sofitel Noosa Pacific Resort focus on service excellence and ensuring that we are providing the highest standard of service possible;...

Sydney, Australia
Reviewed 4 weeks ago

Fantastic location. Staff were very friendly and helpful. Huge rooms and a very comfortable bed I didn't want to leave. The pool was warm but next time we will go out of holidays as qute a few kids there and we were on a break from kids. Swim up cocktail bar was great. Great shopping and restaurants in Noosa. Eumundi...

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Helpful?
1Thank Carolyn M
RDM617, Manager at Sofitel Noosa Pacific Resort, responded to this review

Bonjour Carolyn M, We are so pleased you had such a relaxing stay at Sofitel Noosa Pacific Resort and took advantage of our local offerings. Noosa is certainly a popular destination for a plethora of activities. Thank you again for staying and we look forward to your return visit. Guest Services Manager - Sofitel Noosa Pacific Resort.

Sydney Australia
Reviewed 4 weeks ago

We recently stayed here for a 1-week family holiday (school holidays). Great location in Noosa, just across the road from beach and easy walking distance all shops and restaurants. Room was very nicely appointed and large balcony. Pool area is great, nice large pool, heaps or lounges etc to laze on. Swim up bar is nice - the staff just...

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Helpful?
Thank Love2travelfromOz
RDM617, Manager at Sofitel Noosa Pacific Resort, responded to this review

Bonjour Love2travelfromOz, Thank you so much for taking the time to share your stay experience. We really appreciate your detailed comments. We will certainly take on board the pool service comments as we certainly want to ensure a consistent high level of guest satisfaction. Thank you for staying with us! Guest Services Manager - Sofitel Noosa Pacific Resort

Singapore, Singapore
Reviewed 4 weeks ago

We have stayed in Noosa assorted accommodation for over two decades. This hotel is the classic Noosa stay. The rooms are great, large and bright and airy. The room service is not worth it. The pool is nice and seems to supply the entire town with its beach towels, very funny. We have stayed here many times for convenience and...

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Helpful?
3Thank CTreviewers
Management response:

Bonjour CTreviewers, I appreciate you continuing to choose to allow the Sofitel Noosa Pacific Resort to host you during your Noosa getaways. It is disappointing to read your review, as the Ambassadors of the Resort; especially the reception Ambassadors are known for providing world class service and truly going above and beyond for our guests. Please trust that I will...

Dubai, United Arab Emirates
Reviewed 17 April 2017 via mobile

This place was definitely a bit 'tired'. Small attention to detail could have made the world of difference. It was adequate but I definitely wouldn't recommend - or return. Everything was just a bit shabby & worn. Appliances no longer had legible dials. Light bulbs were out. Bare minimum towels. No iPod docking station. Still enjoyed our stay in Noosa...

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Helpful?
2Thank ELDS26
Management response:

Bonjour ELDS26, I am saddened to read your review as the Resort generally only receives positive feedback. Please be assured that the experiences and amenities that you have had are not to the standard that are Resort holds itself to. I am very sorry to read that this happened to you while being a guest of the Sofitel Noosa Pacific...

Saint-Emilion, France
Reviewed 17 April 2017

We spent another week here. Previously the hotel was owned by the Sheraton chain. We loved everything about the hotel. Nothing was too much trouble. Room service was excellent, the buffet breakfasts were very good and the new management has made many improvements. Cory, Trent and the concierge team are very hard working and right up to speed on the...

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Helpful?
2Thank Foodys2
Management response:

Bonjour Foodys2, I am flattered by your continued loyalty to our property, and would like to personally thank you for continuing to choose the Sofitel Noosa Pacific Resort while holidaying in Noosa. It is wonderful to read that you have experienced the warm and caring attitudes of the Ambassadors at the Resort. The Ambassadors strive to provide service excellence while...

Reviewed 17 April 2017 via mobile

Really nice hotel, perfect location on hasting St. Great pool and bar. Excellent for families and children. Or a little cheeky weekend escape to the warmer weather. Highly recommended. Great restaurants out the front and shops too. Beach is literally across the road.

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Helpful?
Thank mariamenegd
Management response:

Bonjour mariamenegd, Thank you for taking the time out of your day to provide the Resort with your wonderful feedback; I a most grateful for all of your comments. It is wonderful to see that you have had the opportunity to enjoy the Resort and the facilities that we have on offer. Noosa truly is a special place to escape...

London
Reviewed 16 April 2017 via mobile

We had a room overlooking the river and the one thing that was really remarkable was the size of the room. Our room was very spacious and the spa bath was just a bonus. The bar area is awesome and the drinks menu extensive. The hotel is very centrally located on Hastings Street so you're in the middle of everything....

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Helpful?
Thank OzCindy
Management response:

Bonjour Elizabeth M, I am ecstatic to read of your pleasure with the Resorts’ over sized rooms; there is nothing better than checking into a Resort and getting to the room and finding out that the room is spacious and to your liking. It is wonderful to hear of your delight with the Noosa Beach House Bar; I will ensure...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Internet
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Experience luxury in the heart of Noosa at Sofitel Noosa Pacific Resort. With shopping, dining and sun drenched beaches just steps away you're perfectly positioned in the heart of Hastings Street to enjoy Noosa's village charm. Take the time and indulge in a relaxing Spa treatment and our culinary delights at our signature restaurant, Noosa Beach House Peter Kuruvita. ... more   less 

Additional Information about Sofitel Noosa Pacific Resort

Address: 14 - 16 Hastings Street, Noosa, Queensland 4567, Australia
Region: Australia > Queensland > Sunshine Coast > Noosa
Price Range: ₹ 11,565 - ₹ 27,129 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Noosa Pacific Resort 5*
Number of rooms: 176
Reservation Options:
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Also Known As:
Sheraton Noosa Hotel Noosa
Sheraton Noosa Resort And Spa
Noosa Sheraton
Sofitel Noosa Pacific Resort Sunshine Coast
Hotel Style:
#1 On the Beach Hotel in Noosa
#2 Romantic Hotel in Noosa
#2 Spa Hotel in Noosa
#2 Top resorts Hotel in Noosa
#3 Luxury Hotel in Noosa
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Noosa Pacific Resort staff and other travellers.
22 questions
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Sydney
over a year ago
6 months ago
Adelaide, Australia
Brisbane, Australia
australia

See all questions (22)

Questions? Get answers from Sofitel Noosa Pacific Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room facing the Pool if you can - they will be quieter”
phototropic99, 19 May 2017 | Read review
“It's worth the cost for a river or ocean view room.”
BrisbaneSwanny_23, 17 May 2017 | Read review
“Ask for high floor ocean view”
MonicaAdelaide, 17 May 2017 | Read review
“book in advance for school holidays”
MonnieVD, 7 May 2017 | Read review
“Buy your breakfast at the time of booking because it is cheaper. Choose the rooms with river views.”
FarhadA645, 6 May 2017 | Read review
5 of 5
Booking.com
US$ 208* /night
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HotelQuicklyUS$ 249
Expedia.comUS$ 208
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Prices are for 1 room, 2 adults
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