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Pelican Waters Golf Resort & Spa

Hotels.comUS$ 171*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
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Pelican Waters Golf Resort & Spa
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454 Reviews from our TripAdvisor Community

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There are newer reviews for Pelican Waters Golf Resort & Spa
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Showing 448: English reviews
Auckland Region, New Zealand
Reviewed 4 weeks ago

Needed personality. Found the Customer Service very lacking. If you work at a resort surely you should know what the resort has to offer and the surrounds, spoke with 2 different receptionists and both gave us wrong information about the resort. We stayed in a 1 bedroom Spa suite, the sink blocked up and had to get the plumber up...

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Helpful?
Thank Gaylene S
Management response:

Gaylene thank you for taking the time to review your stay and provide your comments. I am sorry that the team had provided incorrect information and the spa was not available. We are striving to improve our service and your comments allow us to focus on those areas. We hope to show we have on your next visit.

Coffs Harbour
Reviewed 24 March 2017

We had a one bedroom spa suite, the accommodation is very good, the bed was excellent, the bathroom very spacious and the outlook from the balcony was lovely. The facilities are good and the restaurant food was very enjoyable & reasonably priced. We found the staff very welcoming & helpful.

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Helpful?
Thank alemap22
Management response:

Thank you for sharing your review and comments alemap22. It was great to read that you had an enjoyable getaway and your comments on our food and staff.

Gold Coast
Reviewed 23 March 2017

We thoroughly enjoyed our stay in this nice hotel, but it could really use a bit more attention to detail. Small things like a cracked sink in the bathroom, the fountain in the foyer that doesn't work, stained chairs in the room, a rain shower that only works around the edges and a missing safe in the room. All small...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 317karen
Management response:

Thank you Karen for taking the time to pass on your review and comments from your stay. We are currently in the process of updating all our guest room furniture and we continue to work on our ongoing maintenance. We look forward to having the opportunity to welcome you back in the near future to show you our changes.

Brisbane, Australia
Reviewed 22 February 2017

This is a very nice hotel, the only way it could be considered a resort is if you a golfer. There is nothing close to suggest a resort, the beaches are a drive away, all shopping and restaurants are also a drive, not a short one either. The on site pool is ok, not great, the water area is large...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank graham s
Management response:

Graham thank you for sharing your comments and taking the time to review your recent stay. I was pleased to read that our staff were friendly, helpful and professional. We are always looking at how we can improve our facilities and offerings around the resort to meet our guests needs and appreciate your comments for our improvement.

Rockhampton, Australia
Reviewed 16 February 2017

Sadly resort rooms ready for renovation - manager sadly not got a good respectful manner. I was offended but saved by another friendly employee who went out of his way to redeem the situation. Did not receive the welcome drink as gold card accor member - told they don't do it here. Got instead a sparkling water and a small...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 11noelm52
Management response:

Thank you for your comments and review of your recent stay at the resort. We are in the process of upgrading our rooms furniture and I am sorry we did not live up to your expectations. We are always looking at improving our service and hope we have the chance to show you that your last experience was not a...

Ipswich, Australia
Reviewed 10 February 2017

I booked 3 nights so I could visit with some friends and also meet with a client while my husband stayed home and worked. :-) I had just the one room and it was nice. It was clean and I liked the fact that there was a couch and also a balcony. Very much enjoyed the pool, the gym and...

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Helpful?
Thank Geertje37
Management response:

Thank you for your review and comments on your stay. We have just upgraded the resort with high speed wifi and this upgrade is being followed by new room furniture. I was pleased to hear you enjoyed our brand new gym and resort surrounds. Thanks for your review Geertje37 and we hope to welcome you back in the near future.

Brisbane, Australia
Reviewed 31 January 2017 via mobile

We stayed three nights. The one bedroom apartment was clean and spacious. We had one with a laundry. We had a room viewing the front instead of the waterway, but nevertheless it had a massive balcony where we spent evenings having a meal and a wine. We couldn't believe the amount of cupboard space throughout. You could almost see this...

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Helpful?
Thank dearhenry2014
Management response:

Thank you for taking the time in sharing your comments and review on your stay. We were pleased to read that you had a great time and enjoyed the room. We look forward to welcoming you back in the near future

Phoenix, Arizona
Reviewed 30 January 2017

I've stayed here many times and under various management regimes. Originally this was a destination guaranteed to fail by dint of the fact that it pretended to be a golf resort without actually owing a golf course and this is still its Archilles Heel. However...this is a far, far better place than it used to be with seriously friendly staff,...

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Helpful?
1Thank Golfutopia
Management response:

Thank you Golfutopia for sharing your comments on your recent stay. I am sorry we missed the mark on your restaurant experience and one we are striving to improve. Thank you for your comments on our improvements from your previous stays. We are in the process of upgrading all our guest room furniture and striving for our improvements around the...

Brisbane
Reviewed 24 January 2017

We went up to Pelican Waters for 2 nights. My husband booked it as a surprise get away. I was looking forward to this, as we had stayed twice before under the Crowne Plaza banner and been very happy with the experience. After this visit we may not return for some time. Nothing terribly wrong, just a lot of little...

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Helpful?
Thank Iloveholidays095
Management response:

Thank you for your comments on your recent stay and I am sorry we did not meet your expectations. We have made some changes since your stay with installing high speed wifi throughout the resort and beginning to install all new furniture in our guest rooms. We do offer all the relevant discounts for our accor plus card holders and...

Reviewed 22 January 2017 via mobile

We stayed in a 3 bedroom apartment for 3 weeks over December 2016 and January this year. Due to our late flight we didn't arrive at the resort until 9pm on our check-in day. Even so, we were warmly greeted and every effort was made to get a late dinner for our hungry daughters. Our apartment was spacious and clean...

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Helpful?
Thank Christine M
Management response:

Thank you Christine for sharing your experience of your stay. I am pleased to hear that you had a wonderful time and that you were able to enjoy all the resort had to offer over your stay. We look forward to welcoming you back again and Thank you for your review and comments.

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Pelican Waters Golf Resort & Spa is situated just 90 minutes drive from Brisbane International & Domestic Airports, 40 minutes from Sunshine Coast Airport and only minutes from Sunshine Coast beaches.This 4 star resort provides the perfect getaway retreat with breathtaking views of the heritage listed Glasshouse Mountains, the Greg Norman designed championship Golf Course, Pelican Waters Golf Club and the seaside city of Caloundra and the Pacific Ocean.The hotel boasts excellent facilities for both Business and Leisure travellers with stylish guest rooms and apartments suitable for individuals right through to families staying one night or longer. There are plenty of opportunities to relax by our resort pool & heated lap pool, take a leisurely stroll or just relax with a good book and watch the world roll by. For the more energetic, you can dust off the golf clubs and play a round of 18 holes of golf. For those who want to be pampered, spoil yourself with a treatment at Pelican Waters Resort Day Spa.The Sunshine Coast enjoys a pleasant year round climate with average temperatures of 17 - 28 degrees in summer and 10 - 23 degrees in winter. Our region boasts many diverse, exciting and natural attractions from the popular Australia Zoo, UnderWater World, Big Kart Track and Aussie World to the famous Eumundi Markets, or a simple day of lazing on one of our many beautiful beaches. ... more   less 

Additional Information about Pelican Waters Golf Resort & Spa

Address: 38 Mahogany Dr | Pelican Waters, Caloundra, Queensland 4551, Australia (Formerly Crowne Plaza)
Region: Australia > Queensland > Sunshine Coast > Caloundra
Price Range: ₹ 5,961 - ₹ 12,931 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pelican Waters Golf Resort & Spa 4.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Crowne Plaza Pelican Waters Hotel Caloundra
Crowne Plaza Caloundra
Crowne Plaza Hotel Caloundra
Ramada Caloundra
Hotel Style:
#4 Spa Hotel in Caloundra
#5 Luxury Hotel in Caloundra
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Questions & Answers

Here's what travellers have asked, with answers from Pelican Waters Golf Resort & Spa staff and other travellers.
3 questions
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Perth
over a year ago
over a year ago

See all questions (3)

Questions? Get answers from Pelican Waters Golf Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Golf course views only...the car park isn't scenic”
Golfutopia, 30 Jan 2017 | Read review
“Spa Suite for couples with fantastic pool view”
AnnVince, 16 Jan 2017 | Read review
“I did not see any good rooms the entire hotel is subrate”
876kimk, 3 Jan 2017 | Read review
“Rooms on the corners have both bedroom and living room verandas from 4th level up.”
  • dirty lounge arm
  • dirty lounge back
Daveborport, 30 Dec 2016 | Read review
“ask for a room facing the back”
754leannew, 20 Dec 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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