Medina Serviced Apartments North Ryde Sydney

Medina Serviced Apartments North Ryde Sydney

2 - 12 Busaco Rd, North Ryde, Ryde, New South Wales 2113 Australia
I am sure if it was clean it would be folded.................
Traveller (129)
Room & Suite (85)
Everything in the kitchen was dirty and /or covered in grease
Dining (10)

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About

3.0
#6 of 6 hotels in North Ryde
3.8 of 5 bubbles
Location
3.0 of 5 bubbles
Cleanliness
3.5 of 5 bubbles
Service
3.4 of 5 bubbles
Value

If you’re looking for a family-friendly hotel in North Ryde, look no further than Medina Serviced Apartments North Ryde Sydney.

As your “home away from home,” the hotel rooms offer a flat screen TV, a kitchenette, and air conditioning.

Guests have access to shops and baggage storage while staying at Medina Serviced Apartments North Ryde Sydney. In addition, Medina Serviced Apartments North Ryde Sydney offers a pool and barbeque facilities, which will help make your North Ryde trip additionally gratifying. And, as an added convenience, there is free parking available to guests.

While visiting North Ryde, you may want to try some ribs at one of the nearby restaurants, such as Ribs and Rumps or TGI Fridays.

The staff at Medina Serviced Apartments North Ryde Sydney looks forward to serving you during your upcoming visit.

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Property amenities
Free parking
Fitness Centre with Gym / Workout Room
Pool
Babysitting
Books, DVDs, music for children
Airport transportation
Spa
BBQ facilities
Car park
Sauna
Hot bath
Outdoor pool
Heated pool
Baggage storage
Non-smoking hotel
Shops
Dry cleaning
Self-serve laundry
Washing machine
Room features
Air conditioning
Desk
Safe
Seating area
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Telephone
Iron
Dishwasher
Microwave
Minibar
Refrigerator
On-demand films
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Quiet
Family
Languages Spoken
English, Chinese, Korean, Vietnamese

Location

2 - 12 Busaco Rd, North Ryde, Ryde, New South Wales 2113 Australia
804Reviews2Q+A32Room tips
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Detailed Reviews
robertlind1 wrote a review Nov 2020
3.0 of 5 bubbles
Adequate - rooms good size and well set out, but needed updating. Daily cleaning adequate, but needs attention to window cleaning. Also, minimal kitchen utensils supplied, only 1 small sachet of detergent and no tea towel, so cleaning of dishes was difficult. Not worth using dishwasher for 2 cups, plates, and cutlery.
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Review collected in partnership with this hotel
Date of stay: November 2020
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jmp wrote a review Sept 2020
Sydney, Australia
4.0 of 5 bubbles
This townhouse was very basic, could do with upgrading tvs and replenishing kitchen utensils and providing a kettle. Beds were comfortable. Large rooms and air-conditioning very good. Very private with small courtyard excellent for a small pet.
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Review collected in partnership with this hotel
Date of stay: August 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PeterCollins_13 wrote a review Jul 2014
Brisbane, Australia
3.0 of 5 bubbles
The apartment was clean and spacious, but quite dated. There was no restaurant so I gad to order in and the Thai food I got wasn't very good and quite expensive. I went to check out at 7am but reception was unattended. There aw a sign today that after hours check ins should go to the Travelodge which was about a km away. So I found the Travelodge and at first they seemed reluctant to take my keys bu eventually they accepted. I wouldn't like to stay here again on my next business trip, it is too far out of the way.
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Date of stay: July 2014Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arthur R, General Manager at Medina Serviced Apartments North Ryde Sydney
Responded 21 Jul 2014
Dear Peter Thank you for providing your valuable feedback in relation to your stay at the Medina North Ryde. I do apologise that you were not aware of our Reception hours and our relationship with the Travelodge Macquarie North Ryde, I will speak to the team at Travelodge as there should be no issue in regards to early check outs/late arrivals. As I can understand the need for a Restaurant/Bar unfortunately the nature of our hotel does not allow us to have one in the area. To combat this we do have the moving menus available as well as chargeback facilities at both the Travelodge and the nearby Lachlan’ Restaurant located in the university campus. We look forward to welcoming you back very soon. Kind regards Arthur Rojas Hotel Manager
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Lisa C wrote a review Jan 2020
Canberra, Australia
1.0 of 5 bubbles
I booked to stay here for four nights as it was pet friendly and I wanted to escape the heavy smoke around Canberra. As part of the booking with pets I needed to pay a large extra cleaning fee which I had no issues with paying as I understand the extra cleaning required due to fur etc.

I’ve no idea what they use the fee for as the apartment was filthy despite being serviced each day. I had to go to David Jones to buy sheets to cover the sofas so I’d be comfortable sitting my baby on it and didn’t want to use any of the items in the kitchen. I also bought cleaning products so I could try to clean the apartment up a bit and pretty much only stayed there to sleep as everything felt so dusty and grimy.

The bathroom reeked of cat pee and all my things were covered in fur not belonging to my dogs. The furniture was old and broken and the door locks were flimsy which made me nervous too.

On the third morning of my stay as I stared down into the black slime in the bathroom sink while brushing my teeth I decided to go back to the smoke in Canberra even though I’d paid for another night.

This could be a good place to stay if they’d clean it and replace the broken furniture.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TarahU1, Manager at Medina Serviced Apartments North Ryde Sydney
Responded 20 Jan 2020
Dear lisacG4024LF, Firstly, thank you for taking the time to provide your feedback from your most recent stay. I am disappointed you had such a poor experience and would like to discuss further. If you could please let me know the best way to contact you or alternately contact me on my email: turquhart@tfehotels.com Thank you and speak with you soon, Tarah Urquhart Medina Serviced Apartments North Ryde
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Abhishek V wrote a review Dec 2016
+1
1.0 of 5 bubbles
A family of 4 adults and a 3 year old child, we checked in this morning. The front door had cobwebs and the knob had some kind of "gooey" stuff stuck to it. Enter the room and the first thing you notice is how dirty it is. The carpet hasn't been thoroughly cleaned in ages. There are stains on the carpet (some of them look very very gross) you then venture into the kitchen. Plates tell stories of the last tenet who probably had spag-Bol for dinner last night. Spoons and fork derelict. Cooktop and oven were surprisingly clean! Enter the living room and it too is a sad state of affair. Ceiling has cobwebs and some very exotic spices of spiders dangling from them. The stairs then lead to more horror aka the bedroom. My 3 year old is sharing bed with us. On top of the bed are more cobwebs and more spiders in them. I called up the from desk (or tried to as the intercom would refuse to let me complete a sentence before breaking the line) the staff, I must admit is the only saving grace. They immediately rushed in with a broom that looked over worked as it had cobwebs stuck to it from 1990s. They cleaned up the mess right above our heads in the bedroom. But that is only half the story. The bed is probably the most uncomfortable that I have ever slept on (and I have slept on hard timber!) the pillows too are tiered and probably has a universe of bacterias living in them. Bathroom has mould and shower is a $20 Bunnings that spurts water erratically. Then there is courtyard and the balcony (if you dare to open the sliding doors that lead to them.) There you see a whole new world of fauna and flora! More spiders, dead bugs, you get the idea. Nights lamps that won't turn off and TV desk lamps that won't turn on. TV that is older than my cassette player and furniture that is bought straight from a refuse tip.

Come tomorrow morning, I am going to the reception and demanding a full refund, an alternate stay and an apology. I'm sure I'm not going to get any of it. So here I come ACCC. The advertised standard of this so called "serviced apartments" that are services only once in four days, is 4 Stars. I've been to a better backpackers hostel than this place. How dare they advertise it as four star? Four star hotels do not have stain on their towels. Four star hotels do not have AC went full of lint. Four star restaurants do not have stains on couch, chair, plates and walls. Four star hotel would have a proper reception that would not start shift at 12:00pm daily. At a very very hefty price tag, this place needs to be raided by health officials and forced to shut down. If you have booked this place, turn around and run. Run as fast as you can and never come back or you will have nightmares for the rest of your life.
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Date of stay: December 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arthur R, Manager at Medina Serviced Apartments North Ryde Sydney
Responded 9 Jan 2017
Dear Abhishek Thank you for meeting with me and giving us an opportunity to correct our fault. While I do not agree with certain points you have written I do understand that certain aspects were not to your satisfaction. Kind regards Arthur Rojas Hotel Manager
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Les G wrote a review Jun 2015
Perth, Australia
1.0 of 5 bubbles
Old building showing its age, no facilities close by. Was raining heavily and non-stop and could not even get an umbrella from the office. Airconditioner did not work. Quilt cover mad me itchy.

Nothing positive to say. Medina should take this one out of its stable - it is a let down.
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Review collected in partnership with this hotel
Date of stay: June 2015
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arthur R, General Manager at Medina Serviced Apartments North Ryde Sydney
Responded 24 Jun 2015
Dear Les G Thank you for the feedback, while we have older product here at Medina North Ryde, our location beside the National Forest does provide a quiet tranquil environment. I wish there was a way we could have turned the weather around during your stay, we will look at investing in some more umbrellas for such days (lucky for us they are few lousy days in Sydney). Kind regards Arthur Rojas Hotel Manager
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91161francesb wrote a review Nov 2014
Merimbula
1.0 of 5 bubbles
Filthy, smelly and sub-standard.My family and I needed to be close to the hospital as my husband had to have an operation and we needed to be close. We didn't need the added stress of these awful accommodations.
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Review collected in partnership with this hotel
Date of stay: November 2014
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arthur R, General Manager at Medina Serviced Apartments North Ryde Sydney
Responded 25 Dec 2014
Good afternoon 91161francesb Thank you for proving this feedback. I would appreciate if you could contact me via arojas@medina.com.au so I can look at the issues you experienced. Kind regards Arthur Rojas Hotel Manager
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mytrvls wrote a review Nov 2014
Stellenbosch
1.0 of 5 bubbles
In such a shocking condition from the reception to the bathrooms

Welcome was lukewarm by a lady that needs to sharpen up her presentation

However it is the state of the grounds and especially the units that is shocking. This place should be bulldozed and a major renovation scheduled

Little private garden full of weeds, damp smell in rooms and really poor bathrooms, let alone being dirty

The images speak for themselves
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Date of stay: October 2014Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arthur R, General Manager at Medina Serviced Apartments North Ryde Sydney
Responded 25 Dec 2014
Thank you for taking the time to review your stay at the Medina North Ryde. Whether the review is positive or negative we use these reviews as a useful tool to improve our service and product. I hope you do decide to return to us so you can experience the level of service we are striving to achieve. Kind regards Arthur Rojas Hotel Manager
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Kel S wrote a review Jul 2012
Melbourne, Australia
4.0 of 5 bubbles
I recently stayed at Medina Executive for a period of 5 weeks. They were excellent value, at a great location.

The location - only minutes away from Macquarie Shopping centre, the M2, and other major roads - so it was very easy to get to.

The rooms. They are large 2 story townhouses, with a full kitchen, lounge, dining, laundry. The kitchens were well equipped, and clean. I have stayed at serviced apartments, that are twice the cost, and a quarter of the size. So was very impressed with this. The bathroom was a little small, and in 1 of the apartments I had, the hot tap on the shower did not work, but after I advised the staff, it was promptly fixed.

The bed was 2 singles pushed together to make a king, king sheets were provided, but the blankets / quilts were single sized. I found this a little uncomfortable, as the blackets would fall off the bed if I slept to 1 side, or if I slept in the middle, I had to put up with the lump from the mattresses joining.

I did have one issue with the house keeping staff, when they kept turning off the main power to the apartment, which would affect items I had charging. But after speaking to the reception staff, and putting a "Please do not turn off power" sign on the switch, it was eventually sorted out.

The car park was very large, with ample parking, which was free for guests, which I found great, as many other nearby hotels charge extra for parking, regardless of if you can even find a parking spot.

During my 5 weeks there, I did have a few small issues, but the friendly staff always dealt with them promptly, and always seemed happy to help out.

Overall - I would recommend this hotel to anyone on a budget, who wants the convenience of serviced apartments.
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Date of stay: June 2012
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TMQRMGR, Manager at Medina Serviced Apartments North Ryde Sydney
Responded 18 Jul 2012
Dear XR8Chic, Thank you for staying with us at Medina Executive North Ryde, and for leaving your comments. I am pleased to see that you enjoyed your stay with us and appreciated the value that we offer in our spacious apartments, as well as the location within the Macquarie Business Park, and proximity to the M2. I agree with comments regarding the bedding, and you will be pleased to know that we are working towards having this changed over in the coming months to have new doonas covers and doonas that as part of our recent refurbishment. I am also pleased to read that the team were always willing to help if there any issues did arise during your stay, as we certainly always try to improve our guest experience as much as possible. XR8Chic, thank you again for your comments, and we look forward to welcoming you back to Medina Executive North Ryde, when you next need accommodation within the area. Warm regards, David Mills Hotel Manager
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Krystal C wrote a review Jan 2012
Bairnsdale, Australia
3.0 of 5 bubbles
These rooms have a lot of things going for them but a few bad points really let it down. The newly refurbished 2 bedroom apartments have heaps of space and look quite nice, there is secure undercover parking, shopping centre near by and even a bus that runs almost from your front door right into the city. All very convenient, but was let down by the amount of noise in the plumbing in our room. The toilets squealed after flushing (or sometimes just by themselves) and if the people next to us turned their water on you it was just as bad. Happened at 11pm on the first night and woke both our young children/toddlers. Made for a very interesting night. Luckily next door was empty most of our stay but we requested a move on the last night for the same reason (the second room was squeal free). I certainly wouldn't recommend staying in the 2br apartments if you have any small children. There are 2 sets of stairs with not much of a railing to stop crawlers/new walkers falling. Overall though, we would consider staying again, just not with the kids and not in the same room
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Date of stay: January 2012
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TMQRMGR, Manager at Medina Serviced Apartments North Ryde Sydney
Responded 14 Feb 2012
Dear Krystal C, Thank you for staying with us at Medina Executive North Ryde, and for leaving your valuable comments. I am pleased to hear that you appreciate the newly refurbishment apartments, as well as the convenience of the location - with the surrounding bush land, it certainly doesn’t feel like you are in Sydney at times! I am sorry to hear about the plumbing in the apartment and the noise from the pipes. I will have my maintenance team try to resolve this issue, as we certainly want our guests to have good nights sleep. I can understand the concerns you have regarding the staircases in the apartments, and we do actually have guards that we place underneath the balustrades to assist in the safety of the children, as well as child gates for the tops and bottoms of the stairs. Krystal C, thank you again for your comments, and we look forward to welcoming you back to Medina Executive North Ryde. Best regards, David Mills Hotel Manager
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Answer from stacey c
Sydney, Australia53 contributions20 helpful votes
I'm sorry I couldn't answer that question however we travelled with 2 small children and were only charged the room rate
Newcastlegypsy asked a question Sept 2016
Sydney, Australia14 contributions14 helpful votes
could you please tell me if you are still pet friendly
Answer from Maddatom
Cowra, Australia36 contributions9 helpful votes
Sorry, I'm not sure
steve n wrote a tip Sept 2019
Forster, Australia2 contributions1 helpful vote
1.0 of 5 bubbles
"drive on past"
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Greg W wrote a tip Dec 2018
sydney, Australia40 contributions52 helpful votes
1.0 of 5 bubbles
"Expect very little and you won't be disappointed."
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Sinead B wrote a tip Dec 2018
3 contributions6 helpful votes
1.0 of 5 bubbles
"Avoid at all costs"
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Claire N wrote a tip Aug 2018
Canberra, Australia9 contributions
1.0 of 5 bubbles
"Very quiet until you turn on the air con or heating"
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699charll wrote a tip May 2018
Perth, Australia3 contributions
1.0 of 5 bubbles
"Go somewhere else"
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Not the right property for you?
There are more places to choose from in the North Ryde area.
FORMERLY KNOWN AS
Medina Executive North Ryde
LOCATION
AustraliaNew South WalesGreater SydneyRydeNorth Ryde
NUMBER OF ROOMS
57
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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MEDINA SERVICED APARTMENTS NORTH RYDE SYDNEY - Hotel Reviews & Photos - Tripadvisor

Frequently Asked Questions about Medina Serviced Apartments North Ryde Sydney
Which popular attractions are close to Medina Serviced Apartments North Ryde Sydney?
Nearby attractions include Spit Bridge (6.0 km), Lane Cove National Park (4.0 km), and Roseville Cinema (6.3 km).
What are some of the property amenities at Medina Serviced Apartments North Ryde Sydney?
Some of the more popular amenities offered include a pool, a fitness centre, and a spa.
Which room amenities are available at Medina Serviced Apartments North Ryde Sydney?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Medina Serviced Apartments North Ryde Sydney?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Medina Serviced Apartments North Ryde Sydney?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Medina Serviced Apartments North Ryde Sydney?
Conveniently located restaurants include Cafe Lyon, Saveur, and Mamak Chatswood.
Are there opportunities to exercise at Medina Serviced Apartments North Ryde Sydney?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Medina Serviced Apartments North Ryde Sydney have airport transportation?
Yes, Medina Serviced Apartments North Ryde Sydney offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Medina Serviced Apartments North Ryde Sydney?
Yes, dry cleaning and self serve laundry are offered to guests.
Which languages are spoken by the staff at Medina Serviced Apartments North Ryde Sydney?
The staff speaks multiple languages, including English, Chinese, Vietnamese, and Korean.
Are there any historical sites close to Medina Serviced Apartments North Ryde Sydney?
Many travellers enjoy visiting Rose Seidler House (6.6 km), Kokoda Track Memorial Walkway (7.9 km), and Eryldene Historic House and Garden (4.3 km).
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