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Fairmont Resort Blue Mountains - MGallery Collection

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#1 of 2 Hotels in Leura
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Fairmont Resort Blue Mountains - MGallery Collection
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2,307 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Resort Blue Mountains - MGallery Collection
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Showing 2,277: English reviews
Sydney, New South Wales, Australia
Reviewed 3 weeks ago via mobile

I brought my two daughters, 7 and 9 here, to give their dad a break for the weekend. I have absolutely no complaints. They rang in advance to confirm my booking and recommend that I book in for dinner the night I arrive, which we did. The food was good. Our room was fabulous and my children couldn't get over...

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Helpful?
Thank Annie Lou R
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear Annie Lou R Thank you for your review and kind words, we do have a genuinely caring team here and it is so nice for them to have this recognised. I have been made aware of the experience on check out by our team and that our Front Office Manager David has contacted you this morning to discuss and...

Reviewed 3 weeks ago

This place was absolutely great value with plenty to do and the kids love it. Room was clean and as described, food was great and overall service was great. The variety of things to do fir the whole family was a bonus.

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Helpful?
Thank Chris K
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear Chris K Thank you for your review - it means so much to the whole team to hear from our valued guests. I am so pleased you found we offered such great value here, as a team we are all constantly looking at ways to value add to our guests experience and it is so rewarding to have this...

Reviewed 3 weeks ago via mobile

I came for my birthday. I was disappointed to find out the fine dining restaurant looks over the pool, so we ate at the other restaurant for a view. Make sure you book ahead for window seats. The service at dinner was great. My steak was overcooked though but the manager organised free desert and a beer for me as...

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2Thank Brett C
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear Brett C Thank you for taking the time to provide detailed feedback on your recent stay with us. I was disappointed to read that what started out as a lovely stay and birthday celebration ended in you feeling let down due to service issues - certainly never our want or intention clearly, please accept our sincere apologies for this....

Sydney, Australia
Reviewed 4 weeks ago

This is a nice, well maintained, hotel at the heart of the Blue Mountain. We spend a 2-nights weekend there, enjoying its central location and lots of in-house activities, as it was raining for most of the weekend. The room was fairly big, bed was comfortable, shower was find and the view was amazing. The resort has lots to offer...

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Helpful?
Thank Np-ln
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear Np-ln Thank you for taking the time to post a review following your weekend stay with us here in the stunning Blue Mountains. I am so pleased you enjoyed your spacious and comfortable accommodation and loved the spectacular views. We love that your son (and you!) enjoyed the generous offering of onsite facilities available to suit every member of...

Staymonth=11
Reviewed 4 weeks ago

We decided to try many places to celebrate a love night together. We found many possibilities but fainted every time we saw the price. We then remember the Fairmont and how affordable it was. We booked and had a great time. The rooms are large and have great views of the Blue Mountains. The staff were very friendly and helpful,...

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Helpful?
Thank geofferym439
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear geofferym439 Thank you for your kind review on your recent Valentine's night spent here with us in the gorgeous Blue Mountains. I am so pleased you thoroughly enjoyed your stay and especially appreciate your kind words regarding our staff service and have shared this with our fabulous onsite team here, thank you. We thank you for your recommendation and...

Sydney, Australia
Reviewed 4 weeks ago

Stayed Friday and Saturday nights on a fog bound weekend. This a gorgeous hotel with delightful public rooms; fog bound as the mountains sometime are while we were there so we did not explore the outside; but the inside was everything you could ask for and our room was comfortable and quiet. We have delicious Devonshire Tea at the Sublime...

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1Thank simo_syd
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear simo_syd Thank you for your detailed feedback on your recent stay with us here at the Fairmont. We truly appreciate hearing both positive and constructive feedback from our valued guests and see it as an opportunity to continually improve on our services in line with exceeding guest expectations at all times. Firstly, I am pleased you enjoyed your overall...

Sydney
Reviewed 4 weeks ago

What a shocking buffet breakfast. Prepared for the masses and tour groups that descend on this place. Nothing made with love. Rubber Eggs & what looked like boiled sausages. All yours for $35. Go to Leura instead-great places to choose from there!

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1Thank Bernard2009
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear Bernard2009 Thank you for providing feedback on your recent stay with us. I am pleased you enjoyed your overall time here - including your accommodation. I sincerely apologise for your breakfast experience not meeting expectations, we are focused on providing a high quality, fresh and generous offering at breakfast including made to order eggs and a fresh juice station....

Sydney, Australia
Reviewed 4 weeks ago

Stayed Fri and Saturdays nights. To stay and not say "wow" is a shame. On the plus side the service and smiles from all the staff was outstanding, our room was huge (DELUXE ROOM, 1 King bed, Private Balcony), quiet and the buffet dinner on the Friday night was good. On the down side our room overlooked nothing but trees...

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Thank John A
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear John A Thank you for taking the time to provide feedback on your recent stay with us here in the beautiful Blue Mountains. I am pleased you enjoyed the warm service from our genuinely caring team on site here, thank you for the feedback it has been shared. I am also pleased you enjoyed your spacious accommodation and the...

Windsor, Australia
Reviewed 4 weeks ago

We only stayed one night in the Deluxe room with our 18 month old daughter. The room was a good size, it had a King size bed & a cot for our daughter. The cot was a little on the small side & our daughter wasn't a fan. There was a mini bar in the room, but we didn't buy...

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Thank Elizabeth M
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear Elizabeth M Thank you for your detailed review regarding your family stay with us here in the beautiful Blue Mountains. I am so pleased you enjoyed your overall time here, including the generous onsite facilities for every member of the family as well as our generous offering at breakfast in Jamison's restaurant overlooking the beautiful Valley. We also appreciate...

Sydney, Australia
Reviewed 4 weeks ago

Stayed here for one night in February 17. Arrived at the property and parking was reserved out the front. Nice touch. Check in was smooth and got upgraded as Accor platinum member. Room was as expected, bed comfortable and good size TV. Eucalypt restaurant was a let down. 3 courses go for $82 pp and we had to wait almost...

Review collected in partnership with Accorhotels.com
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Thank Stephan B
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear Stephan B Thank you for your review and also thank you for your ongoing loyalty to Accor hotels - it is highly valued and appreciated by everyone here. I am pleased you enjoyed the benefits associated with your loyalty, we love spoiling our highly valued guests. I am pleased you enjoyed your overall stay and also appreciate your constructive...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Golf Course
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Featuring 222 rooms, the Fairmont Resort Blue Mountains is the perfect place for a romantic escape, a get together with a group of friends, family retreat, golf enthusiast, business retreat or conference. The Fairmont Resort is currently undergoing a transformation as part of its entry into Accor's MGallery collection of Unique Upscale hotels. The Fairmont Resort has awe inspiring views over the beautiful Jamison Valley & adjoining Leura Golf Course and an extensive array of leisure facilities including five stunning dining options, indoor heated lap pool and spa, outdoor pool, tennis courts, gymnasium, indoor cinema, amazing indoor kids playgrounds, bowling alley, billiards room, library and endless nature walks in World Heritage National Parks. ... more   less 

Additional Information about Fairmont Resort Blue Mountains - MGallery Collection

Address: 1 Sublime Point Rd, Leura, New South Wales 2780, Australia (Formerly Peppers Fairmont)
Region: Australia > New South Wales > Blue Mountains > Leura
Price Range: ₹ 10,076 - ₹ 19,354 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Resort Blue Mountains - MGallery Collection 4*
Number of rooms: 222
Reservation Options:
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Also Known As:
Fairmont Hotel Leura
Fairmont Hotel York
Fairmont Leura
Leura Fairmont
Fairmont Resort Blue Mountains - MGallery Collection Leura, Australia
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Resort Blue Mountains - MGallery Collection staff and other travellers.
8 questions
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'Sydney, Australia
Newcastle, Australia
Glenbrook, Australia
2 months ago
Sydney, Australia
3 months ago

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Questions? Get answers from Fairmont Resort Blue Mountains - MGallery Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a ground floor room with an outside deck”
 of 5 bubbles phil651, 19 Mar 2017 | Read review
“Request a room on the 2nd floor as far away from reception as possible for less traffic”
 of 5 bubbles 805derd, 16 Mar 2017 | Read review
“Rooms and suites, some with views some overlooking gardens and there are 4 levels. Standard room spacious and comfortable. No mini bar.”
  • Views from Resort Restaurant
 of 5 bubbles 516stepheno, 13 Mar 2017 | Read review
“I personally prefer the valley view but some garden view rooms may get the sunrise (not sure)”
  • View from my bed after I moved it slightly!
  • Looking down Jamison valley
 of 5 bubbles injadavidsan, 13 Mar 2017 | Read review
“If you want to be closer to the gym, pool, kids play area stay on level 2”
 of 5 bubbles 351janeta, 13 Mar 2017 | Read review
5 of 5