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Fairmont Resort Blue Mountains - MGallery Collection

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#1 of 2 Hotels in Leura
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Fairmont Resort Blue Mountains - MGallery Collection
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2,308 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Resort Blue Mountains - MGallery Collection
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Showing 2,278: English reviews
Miami, Florida
Reviewed 1 week ago

My girlfriend and I had a wonderful experience here for her birthday. it was relaxing, it was not far from great food and dining (not to mention the in-house restaurants), and the staff was exceptionally friendly. We would happily stay here again in the future.

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Helpful?
Thank Der D
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear Der D Thank you for taking the time to post a review following your recent stay with u8s here to celebrate your girlfriend's birthday. I am so pleased you both had such a wonderfully relaxing stay and have shared you kind comments on our staff with our great, genuinely caring onsite team here. Thank you, it means so much...

Caloundra, Australia
Reviewed 2 weeks ago

It was my birthday and we decided to go somewhere we hadn't been before and neither of us had been to the Blue Mountains so my wife, being the great bargain hunter that she is, found a great deal at the Fairmont Resort Blue Mountains. by utilising our annual "free nigh"t that comes from being a member of the ACCOR...

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Helpful?
Thank Stephen O
FairmontResortLeura, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear Stephen O Thank you so much for your considered and detailed review following your stay with us. Thank you also for your loyalty to Accor hotels, I am so pleased this was constantly recognised by our team, we all do appreciate and value it greatly. I am so pleased you have acknowledged and approve of the thorough and well...

Mount Dandenong, Australia
Reviewed 2 weeks ago

I wrote a review for the hotel directly a few days after my stay and was going to wait for their response before posting here as I always like to give the hotel the opportunity to address concerns as well as compliments. However its been over a week since I did that and no response so here goes. I chose...

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Helpful?
Thank injadavidsan
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear injadavidsan Thank you for taking the time to provide a detailed review following your stay with us. Firstly, I apologise that you have not received a response from the resort to your previous review. I have spoken to all department heads and although difficult to ascertain full booking details with Trip Advisor reviews, my managers and staff were not...

Reviewed 2 weeks ago

Stayed the Friday and the Saturday at this resort - loved it - everything is at your fingertips.This was a weekend away as a couple but the resort allowed our child to have fun as well. This was a great short getaway and the concierge made my son feel at home and happy. He definitely left a mark on my...

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Helpful?
Thank Janet A
FairmontResortLeura, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear Janet A Thank you for your lovely review following your recent getaway with your family. I am so pleased you all enjoyed your time here and that our amazing concierge team made such a positive and memorable impact on your son - your comments have been passed on, thank you. Thank you for choosing to stay with us and...

Reviewed 2 weeks ago via mobile

We stayed here early March on a Saturday night. Unfortunately it was pouring rain and very foggy so we could not see the views into the valley but I have heard they're pretty good. We used this weekend as a relaxation, de -stress getaway. We had a massage in the "day spa" - don't be fooled it is just a...

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Helpful?
Thank Alysha A
FairmontResortLeura, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear Alysha A Thank you for your review following your recent weekend away. We are pleased you enjoyed your overall stay with us - what a shame you didn't get to experience our amazing views over Jamison Valley due to inclement weather. You will be pleased to know we are in the process of building a 14 treatment room Day...

Sydney, New South Wales, Australia
Reviewed 2 weeks ago

Yet again on another venture to the Fairmont ,our anniversary get away total bliss.Seeing some bad reviews here, cannot understand why, just winging idiots with no life nit picking. Nothing to nit pick about, magnificent setting rivals world standards, sensational food - smorgasbord /buffet, staff very nice , helpfull, friendly. Finally played piano after many years of visits. Thanks to...

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Helpful?
Thank David E
FairmontResortLeura, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear David E Thank you so much for your ongoing loyalty to the Fairmont Resort! We love hearing from all of our guests and it is particularly pleasing when our highly valued return guests continue to love their stays with us so much - we also truly appreciate your high recommendation to others. Your kind words have been shared with...

Sydney, Australia
Reviewed 2 weeks ago via mobile

Excellent hotel with great views and plenty of activities Indoor and outdoor pools Golf for those who like it Various restaurants Gateway to bushwalking Great buffet breakfast Amazing views Family activities such as kids playrooms - many of them Pony rides and train rides available

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Thank MelindaMahrs
FairmontResortLeura, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear MelindaMahrs Thank you for taking the time to post a review following your stay with us here in the beautiful Blue Mountains. I am so pleased you enjoyed the extensive facilities and activities available at the resort to suit all ages and abilities. We are only continuing to add to these including a purpose built day spa boasting 14...

Sydney, Australia
Reviewed 2 weeks ago

The carpet in the room is stained and there was no subtitle function for my partially deaf girlfriend. Other than that it wasn't too bad. The staff were very friendly and willing to help. The pool was nice and warm but they had swimming lessons which made it difficult to use on one of the days

Review collected in partnership with Accorhotels.com
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Thank P4816BNleep
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear P4816BNleep Thank you for posting a review and providing feedback on your recent stay with us at the Fairmont in the beautiful Blue Mountains. I am pleased you enjoyed your overall stay here with us and your kind comments on our staff have been shared with our genuinely caring onsite team here - thank you, it means a lot...

Lihue, Hawaii
Reviewed 2 weeks ago

Nice small hotel, but definitely NOT a Fairmont. Had group lunch there. Service was terrible. Food not much better. Servers literally dropped food in front of guests. Although two entrees, no choice. Would not recommend.

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Helpful?
Thank Mattia I
FairmontResortLeura, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear Mattia I Thank you for taking the time to provide feedback following your group lunch with us. It is difficult to comment without knowing definitely when you were here with us. From speaking to our team, we believe you might have been part of a cruise lunch back in January. This lunch was organised with the Fairmont through the...

Reviewed 3 weeks ago

We were so excited to stay here.... until we got here. The picture on the internet is beautiful.... But reality is different...The rooms are old... carpet and couch has stains all over. Views... there are none..very drab. The ONLY thing nice is the Grand Lobby.... the staff.. don't care, unfriendly. I complained to manager, go a different room, just as...

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Helpful?
3Thank Claudia K
FairmontResortLeura, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear Claudia We were most surprised and naturally disappointed to read your review. We are renown for our personalised, warm and efficient service from our team across the resort and I can assure you our staff genuinely care for and are highly motivated to look after our valued guests. In addition to this, the resort is tucked high up in...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Golf Course
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Featuring 222 rooms, the Fairmont Resort Blue Mountains is the perfect place for a romantic escape, a get together with a group of friends, family retreat, golf enthusiast, business retreat or conference. The Fairmont Resort is currently undergoing a transformation as part of its entry into Accor's MGallery collection of Unique Upscale hotels. The Fairmont Resort has awe inspiring views over the beautiful Jamison Valley & adjoining Leura Golf Course and an extensive array of leisure facilities including five stunning dining options, indoor heated lap pool and spa, outdoor pool, tennis courts, gymnasium, indoor cinema, amazing indoor kids playgrounds, bowling alley, billiards room, library and endless nature walks in World Heritage National Parks. ... more   less 

Additional Information about Fairmont Resort Blue Mountains - MGallery Collection

Address: 1 Sublime Point Rd, Leura, New South Wales 2780, Australia (Formerly Peppers Fairmont)
Region: Australia > New South Wales > Blue Mountains > Leura
Price Range: ₹ 10,076 - ₹ 19,354 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Resort Blue Mountains - MGallery Collection 4*
Number of rooms: 222
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Priceline and ACCOR so you can book your Fairmont Resort Blue Mountains - MGallery Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairmont Hotel Leura
Fairmont Hotel York
Fairmont Leura
Leura Fairmont
Fairmont Resort Blue Mountains - MGallery Collection Leura, Australia
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Resort Blue Mountains - MGallery Collection staff and other travellers.
8 questions
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'Sydney, Australia
Newcastle, Australia
Glenbrook, Australia
2 months ago
Sydney, Australia
3 months ago

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Questions? Get answers from Fairmont Resort Blue Mountains - MGallery Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a ground floor room with an outside deck”
 of 5 bubbles phil651, 19 Mar 2017 | Read review
“Request a room on the 2nd floor as far away from reception as possible for less traffic”
 of 5 bubbles 805derd, 16 Mar 2017 | Read review
“Rooms and suites, some with views some overlooking gardens and there are 4 levels. Standard room spacious and comfortable. No mini bar.”
  • Views from Resort Restaurant
 of 5 bubbles 516stepheno, 13 Mar 2017 | Read review
“I personally prefer the valley view but some garden view rooms may get the sunrise (not sure)”
  • View from my bed after I moved it slightly!
  • Looking down Jamison valley
 of 5 bubbles injadavidsan, 13 Mar 2017 | Read review
“If you want to be closer to the gym, pool, kids play area stay on level 2”
 of 5 bubbles 351janeta, 13 Mar 2017 | Read review
5 of 5