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Fairmont Resort Blue Mountains - MGallery Collection

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#1 of 2 Hotels in Leura
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Fairmont Resort Blue Mountains - MGallery Collection
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2,338 Reviews from our TripAdvisor Community

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Showing 2,307: English reviews
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Windsor, Australia
Reviewed yesterday NEW

We celebrated our wedding at the Fairmont on the 1st of April and everything from start to finish was absolutely wonderful. Maddie Dean was our Event Organiser and was a dream to work with. Nothing was a problem. Professional and friendly with a beautiful calm disposition. Our families were accommodated near each other. The room that we booked to get...

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Helpful?
Thank Carolyn B
Terrigal
HOTEL’S FAVOURITE REVIEW
Reviewed 11 February 2017

9 of us from 3 generations stayed at the Fairmont last May for a very special family celebration. I'm so glad I choose there, as the memories I am left with are beyond words. On the first night the parents went to dinner at one of the 5 inhouse restaurants whilst I and all my Grandchildren had a pyjama party...

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1Thank Heartsea
About Hotel's Favourite Review
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear Heartsea Thank you for your lovely review on your very special extended family stay with us last year. I am so pleased to read that we played a part in making this special occasion so enjoyable and love that we are now embedded in precious family memories - that's what it's all about. Your kind comments on our staff...

Brisbane, Australia
Reviewed yesterday NEWvia mobile

We recently stayed at Fairmont with our 2 year old. It is a wonderful place to stay for families. It is quite dated, in saying that the rooms are clean and reasonably well maintained. The location of the hotel is also a positive with outstanding views of the Blue Mountains. We will be back.

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Thank Simone_and_Mark
Sydney, Australia
Reviewed 3 days ago NEW

Review collected in partnership with Accorhotels.com
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Thank louisecM8149TP
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Sydney Australia
Reviewed 3 days ago NEWvia mobile

We had some lovely memorable moments despite the hotel being at full capacity. A shout out to the housekeeper who arranged the soft toys so beautifully, the concierge and the Embers chef who did cheese sandwiches for lunch even though they weren't on the menu. The heated indoor pool, model railway, enormous gardens and arcade games were a huge hit....

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Thank Pepper6
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear Pepper6 Thank you for your lovely review - we love hearing feedback from our guests. We are so pleased you loved your stay and the extra attention by our staff helping to contribute to memorable family moments - that's what it's all about! We appreciate your recommendation to others and are so pleased you loved the extensive facilities available...

Sydney, Australia
Reviewed 4 days ago NEWvia mobile

I'm no expert in hotel management, but I hope my feedback is both constructive and helps the hotel fill a few cracks in their operations in addition to taking on a couple of suggestions. 1) we were assisted with our bags upon arrival and told they'll be brought to our room, 2 hours later and another request they were finally...

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1Thank James M
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear James M Thank you for taking the time to provide feedback following your recent stay with us. I was very concerned to read of your experience and disappointment in our service levels here at the Resort. Guest service is our absolute focus and receives much time and resources in training, communicating and rewarding our team. This results in our...

Blue Mountains Nsw
Reviewed 1 week ago NEW

Excellent - very relaxing & enjoyable. Just a shame we had to pay 15% surcharge on food due to Public Holiday & weren't allowed the usual half price Accor Advantage Plus discount in the restaurants. This wasn't expected,

Review collected in partnership with Accorhotels.com
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Thank 1940phillip
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear 1940phillip Thank you for your review on your relaxing and enjoyable stay with us here at the Fairmont Resort in the stunning Blue Mountains. I am so pleased you thoroughly enjoyed your time here with us. The public holiday surcharge is a condition we are required to adhere to due to the increase of staff wages over public holidays...

Reviewed 1 week ago

A cozy and lovely resort that me, my wife and my kids all feels worth of staying for couple of days. My wife love chatting, so she found other couples there and made some friends, me just wanna a quite place for a lazy afternoon or night that need do nothing and totally rest myself. My kids however played around...

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Thank Robert S
Sydney, Australia
Reviewed 1 week ago

Travelled as a family of four: two adults and two children under 8. Booked a 2xQueen bed room. Plenty of space. Shower over bath (best arrangement for families in my opinion). Could have used a larger bar fridge. Pros: good value, good quality food with choices for kids, nice grounds, good facilities for families, excellent attitude to service by all...

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1Thank CarbonOffset
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear CarbonOffset Thank you for taking the time to post a review following your recent family holiday here with us in the beautiful Blue Mountains. We are so pleased to have played a part in making your precious family time away so enjoyable. We love your comments about our staff service and enjoying the facilities, food and extensive resort grounds....

Sydney, Australia
Reviewed 1 week ago

We have stayed here for the last six years during the Easter School Holidays and it has been an absolute pleasure watching this place grow from strength to strength. The attentive staff and attention to detail have always been a high priority. It truly is a resort that caters for everyone. Our children love all of the activities on offer...

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Thank Hotel0ver
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear Hotel0ver Firstly, thank you for your continued loyalty to the Fairmont Resort! We love hearing from all of our guests and it is particularly pleasing when our highly valued multi return guests continue to love their stays with us so much. Your kind comments on our staff service have been shared with our genuinely caring team thank you -...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Golf Course
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Featuring 222 rooms, the Fairmont Resort Blue Mountains is the perfect place for a romantic escape, a get together with a group of friends, family retreat, golf enthusiast, business retreat or conference. The Fairmont Resort is currently undergoing a transformation as part of its entry into Accor's MGallery collection of Unique Upscale hotels. The Fairmont Resort has awe inspiring views over the beautiful Jamison Valley & adjoining Leura Golf Course and an extensive array of leisure facilities including five stunning dining options, indoor heated lap pool and spa, outdoor pool, tennis courts, gymnasium, indoor cinema, amazing indoor kids playgrounds, bowling alley, billiards room, library and endless nature walks in World Heritage National Parks. ... more   less 

Additional Information about Fairmont Resort Blue Mountains - MGallery Collection

Address: 1 Sublime Point Rd, Leura, New South Wales 2780, Australia (Formerly Peppers Fairmont)
Region: Australia > New South Wales > Blue Mountains > Leura
Price Range: ₹ 9,335 - ₹ 17,989 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Resort Blue Mountains - MGallery Collection 4*
Number of rooms: 222
Reservation Options:
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Also Known As:
Fairmont Hotel Leura
Fairmont Hotel York
Fairmont Leura
Leura Fairmont
Fairmont Resort Blue Mountains - MGallery Collection Leura, Australia
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Resort Blue Mountains - MGallery Collection staff and other travellers.
8 questions
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'Sydney, Australia
Newcastle, Australia
Glenbrook, Australia
3 months ago
Sydney, Australia
4 months ago

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Questions? Get answers from Fairmont Resort Blue Mountains - MGallery Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“definitely higher floor away from pool area with view if possible”
HobartianExplorers, 18 Apr 2017 | Read review
“Get a view of the Mountains”
RogerB317, 13 Apr 2017 | Read review
“Most rooms seem to have nice bush views. Best mountain views from the lounge!”
Z4691WVpeterr, 7 Apr 2017 | Read review
“Train rides for kids on weekends 9am and 4pm”
MatthewB520, 2 Apr 2017 | Read review
“Be carefull that you don't pay for a valley view room. You can request it, pay for it but its first in best dressed when you get there.”
R5787AAtomg, 2 Apr 2017 | Read review
5 of 5