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Palais Royale Blue Mountains

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Palais Royale Blue Mountains
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364 Reviews from our TripAdvisor Community

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Showing 357: English reviews
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Newcastle
Reviewed 2 weeks ago

Nine of us stayed here for 2 nights on a "mid week Seniors package" deal. On arrival we got a friendly greeting from Ron and assigned our various rooms - twin and double. All the rooms had ensuites and were spotless as was the reception and lounge area. Unfortunately there is no lift but as we were allocated rooms on...

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Thank CarmelNewcastle_Aus
Brisbane, Australia
Reviewed 2 weeks ago

Stayed for 2 nights in March as we wanted somewhere with close proximity to town as the weather was not the best. Hotel is nice and clean but dated. Stayed in a King suite and the bed felt like 2 singles shoved together, not comfortable at all nor were the pillows. The floor creaked when you walked so unsure how...

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Thank Gary M
Palais R, Manager at Palais Royale Blue Mountains, responded to this review

Dear Gary, thank you very much for your recent stay in Palais Royale Hotel and for sharing your experience. We are pleased to hear you liked the cleanliness and location of our hotel. Your opinion regarding the bed is valuable to us and is something we should look at. In regards to creaking floor, unfortunately there is not much we...

Ambarvale
Reviewed 2 weeks ago

3 star service Pros - friendly staff (always smiling) Convenience due to being in town and near the three sisters Sauna Jacuzzi Easy parking Cons - unable to control air conditioning as it is centralised No trolley service to unload your luggage. We were transferring our luggage via the bathroom window No microwave

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Thank K1661SZthomasr
Sydney, Australia
Reviewed 3 weeks ago

My wife and I stayed here overnight for our anniversary, nice quiet hotel, friendly staff, clean rooms, close to the center of town. Recommended for couples who want to have a nice weekend stay Regards Jason H

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Thank 46hendo1972
Palais R, Manager at Palais Royale Blue Mountains, responded to this review

Dear Jason, Thank you very much for your recent stay in Palais Royale Hotel on your anniversary. We are really pleased to hear you had a pleasant and satisfied stay and do hope to hear from you in the future! Warm Regards, Hotel Management.

Sydney, Australia
Reviewed 4 weeks ago

We stayed here recently for just one night. The rooms were comfortable and clean. The staff were friendly and helpful. Breakfast was adequate (hearty but not brilliant) but the lady who served it made up for it with her cheerful and welcoming demeanour.

Review collected in partnership with this hotel
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Thank TenBlackDonkeys
Palais R, Manager at Palais Royale Blue Mountains, responded to this review

Dear TenBlackDonkeys, thank you very much for your recent stay in Palais Royale Hotel and for your lovely feedback. We are pleased to hear you had an enjoyable stay and found our staff, especially our lovely breakfast lady friendly, helpful and welcoming! We hope to hear from you in the future if you will come to visit Blue Mountains again....

Sydney, Australia
Reviewed 14 February 2017

Firstly, we were in Katoomba during a heat wave and most unusual weather (over 35 degrees) for the mountains. Location is fine - but too far to walk anywhere under the weather conditions. Check in very slow - peak in guest arrivals - and no assistance available to carry suitcases up stairs. Travel light! Our room (King Deluxe - 302)...

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Thank oldportz
Palais R, Manager at Palais Royale Blue Mountains, responded to this review

Dear Oldportz, thank you very much for your recent stay in Palais Royale Hotel and taking your time to write us about your experience. Our apologies if the check-in was too long. It does happen sometimes that more customers come in at once and it can take a little longer then usual as we try to welcome all our guests...

Sydney, Australia
Reviewed 13 February 2017 via mobile

Wow, just love the history and the rooms ard huge and you can open the windows too. Very friendly staff, lots of drawing rooms to sit in and close to where all the activities are at the Carrington and thd Old City Bank Bar. Serving a continental breakfast or a hot breakfast, this hotel is centrally located for a quick...

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Thank RacingRobyn
Palais R, Manager at Palais Royale Blue Mountains, responded to this review

Dear Robyn, thank you very much for your recent stay in Palais Royale Hotel and for your nice review. We are pleased to hear you enjoyed your stay, the hotel equipment and our great location in the middle of Katoomba. We appreciate your feedback and hope to hear from you again. Warm Regards, Hotel Management

Sydney
Reviewed 18 January 2017

Got a few nights here on Luxury Escape deal and it was good value. Yes, as noted in some other reviews, you have to carry your bags upstairs (actually the manager did offer to carry my wife's, but she's a trooper), and, yes, the floorboards do creak a bit (but if you're in the right frame of mind that just...

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Thank chalkie37
Palais R, Manager at Palais Royale Blue Mountains, responded to this review

Dear Chalkie, thank you very much for choosing to stay in Palais Royale Hotel while visiting Blue Mountains. We are pleased to hear you had a great time and enjoyed the old charm of our hotel. Your nice comments about our breakfast staff were passed on to her and it is very much appreciated. It would be lovely to hear...

Innes Park, Australia
Reviewed 17 January 2017

A spontaneous trip to the Blue Mountains led us to the Palais Royale. We really liked it here. Spacious, comfortable room. It was a heatwave and the air conditioning computer seemed to rebel, but management worked it out for us eventually. Great place to relax after hiking.

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Thank Leanne T
Palais R, Manager at Palais Royale Blue Mountains, responded to this review

Dear Leanne, thank you for your stay in Palais Royale Hotel and for the feedback of your stay. We are really pleased to hear you had an enjoyable stay with us while exploring the Blue Mountains. Kind Regards,

Sydney, Australia
Reviewed 6 January 2017

The wife and I found the Executive King suite to our liking which included a large bathroom and ample open space in the main room. Very clean. The Palais was very close to amenities (Aldi/Coles), coffee shop and restaurants. The front desk service was satisfactory. Off-street parking was good. The sauna and spa opened at 12 noon and shut at...

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Thank chris_a_sorensen
Palais R, Manager at Palais Royale Blue Mountains, responded to this review

Dear Chris, thank you very much for your recent stay in Palais Royale Hotel and for your feedback. We are pleased to hear you enjoyed your stay and hope to hear from you in the future, again. Kind Regards,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
We are a charming Heritage hotel in the main street of Katoomba, so leave your car and walk to dozens of restaurants and attractions. Make sure to visit us in a few weeks as our new lounge café will be opening! ... more   less 

Additional Information about Palais Royale Blue Mountains

Address: 230 Katoomba St, Katoomba, New South Wales 2780, Australia
Region: Australia > New South Wales > Blue Mountains > Katoomba
Price Range: ₹ 8,361 - ₹ 14,269 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Palais Royale Blue Mountains 3.5*
Number of rooms: 40
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Also Known As:
Palais Royale Blue Mountains Hotel Katoomba
Palais Royale Blue Mountains Katoomba
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Questions & Answers

Here's what travellers have asked, with answers from Palais Royale Blue Mountains staff and other travellers.
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Grand Junction, Colorado
over a year ago
over a year ago

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Questions? Get answers from Palais Royale Blue Mountains staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1st floor i guess would be better due to creaky floors and stairs.”
 of 5 bubbles garym214, 8 Mar 2017 | Read review
“There is no lift so if you have a problem with stairs request a downstairs room.”
 of 5 bubbles 198susannej, 6 Nov 2016 | Read review
“Rooms were quite nice.”
 of 5 bubbles trishh331, 14 Oct 2016 | Read review
“No elevators & with my wife's bad knee we chose ground floor. No view but quiet & convenient.”
 of 5 bubbles 829larryk, 7 Oct 2016 | Read review
“There are no lifts and the restaurant is down stairs but otherwise very accessible”
 of 5 bubbles manyana2013, 27 Sep 2016 | Read review
5 of 5