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White Manor Motel

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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free Parking
Free High Speed Internet (WiFi)
Dry Cleaning
Golf Course
Laundry Service
Non-Smoking Hotel
Room features
Non-Smoking Rooms
Air Conditioning
Refrigerator in room
Family Rooms
Good to know
HOTEL STYLE
Charming
Quaint
HOTEL CLASS
Reviews & more
117Reviews
28Photos
0Q+A
16Room tips
Traveller rating
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  • 12
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Show reviews that mention
Wow. Older style accommodation. Beautiful room. Small but clean n tidy. Bettina awesome host. Definitely stay there again. Excellent location. Cooma great location close to the snowy mountains and Lake Jindabyne. Great value for your dollar.
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We had a very well appointed comfortable room which supplied everything we needed and great value. Room had an iron, fridge, tea and coffee.good size tv and dvd and you can borrow dvds from the office. Good WiFi as well A great stay and would certainly recommend a stay.
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We had a great stay here, the owners were very welcoming and hospitable. It even snowed on arrival and the rooms were prewarmed. Room included microwave, kettle, toaster and complimentary tea, coffee and biscuits.
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Response from Brian W, Owner at White Manor Motel
Responded 21 Aug 2018
Thank you for your kind review Leanne. It is always nice to hear when our guests have enjoyed their stay. The fact we conjured up some snow for your arrival was a bonus.
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Stayed here for one night whilst on the way to the snow. The host were really helpful as we were running late that night due to traffic. Arrived late on a cold winters night and the host left the heater in the room for us. Room was good size and clean. Highly recommended and we w
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Response from Brian W, Owner at White Manor Motel
Responded 5 Aug 2018
Thank you for your kind review. Pleased to hear you enjoyed your room after a stressful drive to get here. We look forward to seeing you again in the near future.
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This is an old motel that needs an upgrade. If you need a micro wave you have to go upstairs to an old common room and the rooms only have one chair for sitting and the other person has to sit on the bed.. all in all the price was high for what you got.
The staff were very nice
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Response from Brian W, Owner at White Manor Motel
Responded 30 Jul 2018
Hi Lyn Thank you for your review. The type of room you booked do not have microwaves, only our family rooms have microwaves and this is high-lighted in the description of your room upon booking.. However, we do provide a microwave in our common room for our guests to use if their room does not include a microwave. Yes, our motel is old like so many in country regional areas, but we have spent in excess of $100,000 on refurbishment since taking the motel over four years ago. Unfortunately, we can't change the structure of the building as we only lease the business. Your booking was during the peak snow season here in Cooma when most motels have a 5 day cancellation period prior to check-in due to the high rate of no-shows and last minute cancellations which are a real issue this time of year for us smaller motels. Consequently, we process all guest payments a day before arrival during the peak season to ensure the credit card details are valid and to allow guests an opportunity to update details if the card is invalid. We are a small family run motel and cannot afford to absorb the cost of rooms being booked and then guests not showing up and have no recourse because the credit card details they provided are invalid. If you had of requested that you all wanted to pay separately on arrival when you booked, it would have been no problem. We are 6 weeks into our peak season and you are the first complaint we have had about payment for the booking being processed before arrival. We work very hard to ensure our guests have a pleasant stay with the resources available to us. Please remember that we are a 3 and a half star motel not 4 or 5 star.
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Album Categories
All photosTravellerRoom & Suite
Family Room
room for a cot
small but clean and warm
Chilly Overnight but Cozy and Warm in My Room
toaster
Previous
"Ground level for the elderly with easy access."
"Any room is a must!"
"Request ground floor room if you have luggage, and at the rear of the property - it's on the main road."
"Get a room to the rear of the building"
"Rooms 1 was the furthest from the main road, so nice and quiet."
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PRICE RANGE
US$ 82 - US$ 125 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaNew South WalesCooma
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