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4.0
#4 of 5 hotels in Chatswood
Location
Cleanliness
Service
Value
The Charrington Boutique Hotel is an excellent choice for travellers visiting Chatswood, offering a boutique environment alongside many helpful amenities designed to enhance your stay.
The rooms offer a flat screen TV, a refrigerator, and air conditioning, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.
The Charrington Boutique Hotel features express check-in and check-out and baggage storage. Guests arriving by vehicle have access to parking.
While visiting Chatswood, you may want to try some tapas at one of the nearby restaurants, such as Melting Pot Bar & Bistro.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Romantic
Languages Spoken
English
Location
22 Centennial Ave, Chatswood, Willoughby, New South Wales 2067 Australia
The Charrington Boutique Hotel
148 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
We will definitely come back to this one. Situated within an easy walk to Chatswood Station, this hotel is one of the best. The building is old style but is looked after very well and maintained to a high degree. Clean, neat and tidy is the feeling you get everywhere. The room we had was homely with everything you need and giving an old time feel. Old Australiana framed pictures are in the rooms and in the hallway. The room was comfortable with air conditioning and a ceiling fan. What made me happy was a special waist high shelf to put your case and bags on so you did not have to bend, perfect for those of us with a bad back. We had a little verandah with a table and chairs where we could sit and have a cup of tea, looking out to the gum trees. The bathroom was well supplied and very functional. There is no dining room, but a short walk away is Chatswood Mall with a large choice of places to eat. There is no guest parking, but there is plenty of parking at the front, just be aware of the time zones as there is a school next door. When checking in at 1.00pm, I was greeted by an older man in overalls who said the receptionist was at lunch. He was so polite and friendly, explaining everything and having a great chat. When I returned a little later, the receptionist was there, he was also an older man, just as friendly and polite. Yes, the hotel is run by two lovely men, who obciously look after it very well. Yes, I like and thoroughly recommend this hotel for its clenliness, location, atmosphere and price.
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Date of stay: February 2020
Value
Service
Sleep Quality
Room Tip:Â The rooms at the front are closest to the road.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from charrington, Owner at The Charrington Boutique Hotel
Responded 27 Feb 2020
I am pleased that you enjoyed your stay at the Charrington Hotel.We are constantly working on upgradeing the hotel...your review is most appreciated......Rob Davies ( Owner )
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a nice surprise to find the Charrington in Chatswood. Amazing heritage hotel... every room has a little balcony, the hotel is decorated with beautiful lead lights and the owner Robert was amazing in telling us about the history of this Victorian style hotel. Super centrally located near the station, cafes etc, but easy to find on street (timed, free) parking. And the hotel is hidden away from the Pacific Highway traffic in a little heritage piece of bushland with gorgeous birds waking you up!
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Date of stay: March 2022
Location
Cleanliness
Service
Room Tip:Â All rooms are good from what I have heard. There are a few oversized rooms at slightly higher price.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Beautiful and charming I stayed during new year eve. it was good price and affordable, compare to other hotels around. I hardly see any hotel has character like this one. Love all the Led light windows and doors. Staff were very helpful and accommodated may needs. I changed my plan from 4 nights to 3 nights and they gave me refund without argument. ( U need to let them know at least 3 days though) The location was perfect not too far from station easy to find restaurants and shops. Room were clean and enough for 2 of us. Definitely recommend to anyone.
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Date of stay: December 2022
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Â good for public transport to city
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was quite a shock and disappointment. The room was very mouldy and smelly to the extend of being detrimental to your health. Please see photos. Booking through booking.com listed breakfast as did website, no breakfast and no wifi as advertised. Person on the phone was very condescending. Late check-in was easy to organise.
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Date of stay: June 2022
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
You would almost think you are back in time. Very very friendly staff, i think they gave me the biggest room they had. It had a little Kitchenette , i had a sunroom, with table and chairs, a balcony, it also had table and chairs. The bathroom had the deepest tub i have ever seen and yes it was a cast iron tub, with shower. The whole place is sooo beautiful!! I loved staying there, and would i stay there again?, oh yes in a heart beat!! I think it is the place to stay!! like a 6 min walk from the train station, and the train station is in the middle of the shopping area, so lots of stores, and on Thrus and Fri there is a market in the evening, lots of food venders and little popup stores. with music. What is not to like.
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Date of stay: February 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip:Â the
Office opens at noon till 8 pm.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good location with easy walk to train station and shops. Good price, studio room with desk and Kitchenette, great water pressure in the shower, clean towels and functioning tv. Felt safe.
Old fashioned, like a heritage room at your grand parents, but quite quaint.
Would stay again :)
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This a very character full hotel close to all the local amenities in Chatswood, situated in leafy area. You are able to get the train into the city and a bus to the local beaches. The staff and owners are very friendly and accommodating. I would highly recommend.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I recently had made the unfortunate decision to book this hotel for 6 nights. I had booked the colonial room for 109. Aust. dollars which is 147.00 NZD . When I arrived I was given a room in the lower floor ,basement I would call it. Had a look at it. Was dark, smelly and very claustrophobic. Told reception that was not at all like the room I had booked on line. Was then given a room on the 3rd floor at the back of the hotel. It did look more appealing as there was definitly more light in the room and not quite so dark and gloomy. This room was not like the picture of the room I had booked either. Dropped off my suitcase and left for the day to be with family. Upon returning late that evening. Had a look at the queen size bed. It had filthy, sheets and pillowcases, looked as though someone had previously slept in them for about 2 weeks. Sheets were stained, dirty and wrinkled, and pillow cases looked very used. Disgusting. Lucky that there was also another single bed in the room which was OK for the night. Slept there the first night did not tell reception as noone seemed to be there late in the evening. Bathroom fan very noisy and light and fan all one switch, so could not turn off the fan when in the bathroom. Peeling paint and not very nice at all. Dirty cleaning sponge left in the bathroom cupboard. I left after paying the first nights bill, but I should not have been billed for such a dirty bed and uncleaned room. Somebody elses socks under my bed! Room was not 3 star. It was 1/2 a star at the most. Shame on you Charrington hotel for giving someone such a disgusting room and then charging them to stay in it! I would not recommend anybody book this hotel for fear of bedbugs or worse. Too bad as the location is the only thing going for this hotel. Moved onto the Punthill hotel which is truly a 4 star hotel down the road, for only a few dollars more a night, which I would absolutely recommend.
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Date of stay: June 2011
Value
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Â After 2 rooms none recommended
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was given room g5 with a tiled floor not carpet as indicated on the internet. It was the cheapest room in the hotel. The mattress was so hard I could not sleep. I went upstairs to talk to someone and heard noise coming from the managers room who later indicated later he was asleep. I was given another room but had to pay extra. I don't find this hotel in a convenient location. You have to walk a lot to the train. Next time I'll stay in the cbd. They need to upgrade their mattresses and stop being tight. I will never stay here again after being given such a horrible mattress and room.
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Date of stay: April 2014
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I arrived on a 2 day business trip at 10pm on a weekday after a long flight, I walked up to the front door, no obvious bell but then a man came to the door, there was no good evening, hello or how can I help, I got a 'so which one are you?' I then had to look on an outside wall to which was stuck a small piece of paper with my name on it under a number. Room number 2 was, apparently, me. I was given a key and told 'out to the road again, turn right down the steps and go in the back door, look for a number 2 on the door' - was there any breakfast? I enquired, 'no' was the response 'although we sometimes do a continental for some people at weekends' - but this was not a weekend, was there an iron in the room? I asked, 'should be' came the answer and he went back inside and closed the door, so that was that. Welcome to the Charrington. So, as instructed, I went down the stairs and down a badly lit side passage to the back door to find Room number 2, passing an open meshed windowed room with someone lying on a bed smoking, I stood on a glass jar (it was dark) on the path which smashed underfoot, I found the back door. I went in to a far from inviting corridor to find old carpet, worn doors and dim lighting. I feared the worst, I located a number 2 on the door, I couldn't get the key into the handle but the door was unlocked so opened anyway. I stepped back in time, into what appeared to be the interior of a 1970's caravan. It was old, smelly, cold, unwelcoming, I had a quick scan about, the shelves were in need of repair, the TV didnt work, the bathroom fan was noisy, I sat on and sank into a bed which had clearly seen better days. I decided I couldn't stay here. I went back to the front door, of course there was no one there, no bell and no way of getting in - but there was a new piece of paper stuck on the inside of the door showing a mobile number - I tried calling but no answer. It went to voicemail so I left a message 'sorry, I can't stay here, I'll leave the keys in the room' And with that I was gone.
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Date of stay: December 2011
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip:Â If you're offered a basement room, or told to 'go around to the back door' - walk away.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from charringtonhotel, Manager at The Charrington Boutique Hotel
Responded 5 Jan 2012
This particular guest arrived late well outside out normal 8.00 to 8.00pm advertised office hours but did not let the hotel know of his late arrival and there was no contact number given with his booking so we could not contact him.We left a key to his room together with a front door key in one of the key boxes out side the front door for him on the off chance he turned up. He did not ring the manager 's number which was on the front door for guests who arrive late but instead spoke to one of the permanent guests who just happened to be comeing out the front door at the time.This explaines the casual response the guest recieved to his questions about how to find his room and the availability of breakfast. Not sure what the guest was on about regarding the "old hall carpet " as all the hallways and public areas of the hotel have only 2 years ago been recarpeted with axminister "theatre" carpet ( approx $400.00/metre ) Whilst the room the guest was allocated due to very heavy bookings was on the ground floor ( we dont have a basement ) it is a room normally allocated to permanent long term guests and is one of our most popular rooms as it is much cheaper than our normal airconditioned rooms. I am sorry the guest was unable to contact any of the hotel staff as I am sure he would have recieved a very different and much more hospitable reception.
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well i am certainly wondering if she confused Charrington with another inn altogether... i checked today - ALL rooms have windows and near all have balconies. no 'basement' exists. hotel management told me they offered to provide fresh milk every day but that she wanted soya milk. i would say that is way above and beyond your average guest house or boutique hotel ... try the $400/night Sebel next time Margaret T - i bet they won't have soy milk delivered every day either.
There are more places to choose from in the Chatswood area.
PRICE RANGE
₹7,566 - ₹10,424 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaNew South WalesGreater SydneyWilloughbyChatswood
NUMBER OF ROOMS
20
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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