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The Sebel Residence Chatswood

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The Sebel Residence Chatswood
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235 Reviews from our TripAdvisor Community

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There are newer reviews for The Sebel Residence Chatswood
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Showing 229: English reviews
Melbourne, Australia
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 10 September 2016 via mobile

Right in the heart of Chatswood and literally across the road from Westfield shopping centre. I stayed in a one bedroom apartment which was clean and roomy, very comfortable. There is no wifi - if you want wifi you have to request it and a device is set up in your room.

Helpful?
Thank miranda t
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Dear miranda t, We appreciate you taking the time to share your feedback with us. I was pleased to note that you found our location to be convenient, right in the heart of Chatswood and just across the road from Westfield Shopping Centre. I was delighted to learn that you found our spacious one bedroom apartments to be comfortable. We... More 

Maitland, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 September 2016 via mobile

The bed was very lumpy because of the horrible underlay. Free breakfast was not delivered on the second day as promised in the online booking. At check out, they tried to charge extra hidden costs in addition to the agreed online price for setting up the sofa bed. When they set up the bed the girl never mentioned the extra... More 

Helpful?
Thank KamiKami2013
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Dear KamiKami2013, Thank you for taking the time to tell us about your experience at the The Sebel Sydney Chatswood. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As we appreciate your comments and are concerned about your recent stay, we would like to discuss your experience further. Please... More 

Hong Kong, China
Level Contributor
395 reviews
195 hotel reviews
common_n_hotel_reviews_1bd8 345 helpful votes
Reviewed 19 August 2016

This was a good choice for us as it constituted an Accor property en route to Dee Why and beaches further North. We were greeted nicely and had a pleasant easy night's sleep. A good unpretentious hotel overall.In addition, I had my Silver Accor status easily acknowledged and validated so I'm mystified as to why others may have had problems.

Helpful?
Thank Perry B
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Dear Perry B, Thank you for taking the time to share your recent experience with us. It's lovely to note that you were pleased with your choice of a stop-over stay here at The Sebel Sydney Chatswood. I was most delighted to learn that our friendly reception team greeted you nicely, and that you enjoyed a good night's sleep. Perry... More 

Sydney, Australia
1 review
Reviewed 16 August 2016

It's really nice to have a bit of extra room when you are overseas for a while - and the Sebel gives you that with their one bedroom apartments. The bed is comfortable, and the layout is great - an ensuite bathroom/toilet, separate laundry, and a lounge with a kitchen nook. The location is great for transport - right next... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank SLMDriscoll
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Dear SLMDriscoll, Warm greetings from The Sebel Sydney Chatswood. We very much appreciate you sharing your concerns, and thank you for your continued loyalty to our hotel. We hope to discuss your comments further when you are next in house. Kind regards, Sandra Crisafi General Manager More 

1 review
Reviewed 22 July 2016 via mobile

Staff were very friendly, professional and responded promptly to requests. We had an unexpected delay in our stay and needed to stay longer. They were very flexible and open in their communication. Our room 1211 was well equipped nice furniture, stocked kitchen. The only fault I have is there is no free wifi. They have Internet and its $30 per... More 

Helpful?
Thank Tyson M
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Dear Tyson M, Warm greetings from The Sebel Sydney Chatswood. I was most delighted to read your kind comments about our friendly and professional team, and I will be sure to pass them along. I am so proud of our team, and I know that they really appreciate knowing they had a positive impact on your stay. I was pleased... More 

Level Contributor
7 reviews
5 hotel reviews
Reviewed 19 July 2016

The "gift" left in our apartment acknowledging and thanking us for our continued patronage (we've stayed there often) comprised four (4) pretzels in a bowl. That's 1.3 pretzels per person!! The apartment we were given (2302) was not ready to be let. The furniture looked as if it had been collected from the garbage dump. It was torn, frayed and... More 

Helpful?
Thank Nicholas C
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Dear Nicholas C, Thank you again for sharing your concerns with us, we note your previous posts on social media regarding your stay. We certainly apologise for the negative experience you encountered and as previously noted should we have the opportunity to welcome you back I would appreciate if you contacted me directly. Nicholas C, thank you for your time... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 July 2016 via mobile

Great location. Spacious 2 bedroom apartment. Staff very responsive. Substantial shopping options (including food shopping) are literally across the street. No in house meal options - meals are delivered from a restaurant a few blocks away. You might be able to find better delivery options online! Some difficulty locating street entrance when arriving by car. Air conditioning system a bit... More 

Helpful?
Thank Menmycomments
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Dear menmycomments, Warm greetings from The Sebel Sydney Chatswood. We appreciate you taking the time to share your experience with us. It was pleasing to note that you enjoyed the location of our spacious apartments. You’re right, we are so lucky to have so many great shops , cafes and restaurants offered just across the street. I would like to... More 

Melbourne, Australia
Level Contributor
115 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 15 July 2016

The Sebel is in a great location walking distance from shops, restaurants and the Railway station and interchange. The rooms are very roomy, comfortable bed, Kitchen, Dining table, Laundry, TV's in Bedroom and Lounge. The gymnasium is average and the Sauna takes an eternity to warm up, but all in all a good stay. Need to be careful of Dynamic... More 

Helpful?
Thank Steve-Westgippsland
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Dear Steve-Westgippsland, We appreciate you taking the time to share your experience with us. I agree with you! We are situated in a great location, with many shops, cafes, restaurants, and public transport links offered at our doorstep. I was pleased to note that you found our spacious rooms to be comfortable, and well equipped. It’s lovely to note that... More 

Canberra, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 July 2016

Perfect location. Great shopping , movies and restaurants within walking distance.Parking available on-site at reasonable rates so once checked in there is no need to move your car.Trains and buses are nearby for travel to the city and beyond. . We had a one bedroom apartment with full kitchen and laundry. Everything beautifully clean and neat. Plenty of supplies -... More 

Helpful?
Thank H W
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Dear H W, Thank you for sharing this glowing review of our hotel. It was a pleasure to receive this. I was delighted to note your comments with regards to our perfect location that offers great shops, cinemas, and restaurants on our doorstep. It was lovely to learn that you enjoyed our spacious apartments and in-suite comforts, such as our... More 

Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 10 July 2016 via mobile

The location of this hotel is superb, right in the middle of the action of downtown Chatswood. The communal areas of the Brel are also good, which is often the case with slightly older hotels. Sadly though the rooms are a little tired, this usually shows up in the bathrooms that tend to show their age first, and this is... More 

Helpful?
Thank Ben P
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Dear Ben P, Thank you for taking the time to share your experience with us. It was lovely to learn that you enjoyed our superb location, with our hotel situated right in the middle of all the action here in Chatswood. I was most delighted to read your comments with regards to the newly furbished communal areas of our hotel.... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Internet
Services
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about The Sebel Residence Chatswood

Address: 37 Victor St, Chatswood, Willoughby, New South Wales 2067, Australia
Region: Australia > New South Wales > Greater Sydney > Willoughby > Chatswood
Price Range: ₹ 11,310 - ₹ 30,023 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Sebel Residence Chatswood 4.5*
Number of rooms: 56
Reservation Options:
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Also Known As:
The Sebel Residence Chatswood Hotel Chatswood
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Questions & Answers

Here's what travellers have asked, with answers from The Sebel Residence Chatswood staff and other travellers.
6 questions
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Questions? Get answers from The Sebel Residence Chatswood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Units above about floor 13 on the south side have unrestricted views of the city to knock your socks off.”
 of 5 bubbles pogee06, 23 Nov 2016 | Read review
“Floor7 is our favourite,near the pool, nice view of city”
 of 5 bubbles lesleym153, 28 Sep 2016 | Read review
“if it smells like some concealor spray - complain”
 of 5 bubbles Sydneyman2014, 22 Sep 2016 | Read review
“There are some nice, large rooms around the 1200 numbering mark. We had space.”
 of 5 bubbles PerryB137, 19 Aug 2016 | Read review
“Our room was on the 10th floor over looking City of Sydney Centre Point was visible.”
 of 5 bubbles ccampbell691, 6 Jul 2016 | Read review
5 of 5
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