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    The Sebel Residence Chatswood

    37 Victor St, Chatswood, Willoughby, New South Wales 2067, Australia
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    24/12/2017 25/12/2017
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    Lowest price we found
    US$ 231
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    Traveller (65)
    Room & Suite (46)
    Pool & Beach (5)
    Overview
    • Excellent28%
    • Very good48%
    • Average15%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “across the road” (30 reviews)
    “train station” (31 reviews)
    Wifi
    Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Room Service
    Suites
    Fitness centre
    Kitchenette
    Concierge
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Babysitting
    4.5 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    JPMiles / Payback Arrow
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    Reviews (273)
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    1 - 5 of 267 reviews

    Reviewed 2 weeks ago via mobile

    Worst customer service I've ever received! The manager was rude and aggressive...and not very accomodating with a mix up made by the hotel. The room was below average and so basic. I would never ever come back here again for neither a work stay or...More

    Thank Rhoda B
    Response from SebelChatswood, General Manager at The Sebel Residence ChatswoodResponded 2 weeks ago

    Dear Rhoda B, Thank you for providing us with feedback from your recent stay. It was concerning to note you experienced issues and I sincerely apologise that one of our managers was not practical in assisting you in a helpful manner. I would like to...More

    Reviewed 2 weeks ago via mobile

    This apartment would be fantastic if you were staying for a few weeks. Laundry, full kitchen and spacious. Easy walk to transport and supermarkets and large shopping malls. Pedestrian strip and restaurants near by. Great Asian food court next door. I was there for an...More

    Thank travellinglady73
    Response from SebelChatswood, General Manager at The Sebel Residence ChatswoodResponded 2 weeks ago

    Dear travellinglady73, We appreciate you taking the time to complete our survey regarding your recent stay. It was lovely to receive your positive ratings. Thank you for your feedback in regards to room service, your feedback allows us to identify areas where we can improve...More

    Reviewed 3 weeks ago via mobile

    Great location next to train station as I had work at st Leonard's. Rooms was clean and great view of city. It's serviced everyday ! Only issue is - there is not a huge variety of types of food. 99% Asian but there is a...More

    Thank Jo M
    Response from SebelChatswood, General Manager at The Sebel Residence ChatswoodResponded 3 weeks ago

    Dear Jo M, Greetings from The Sebel Sydney Chatswood and thank you for submitting your review. We appreciate the positive comments that you have shared regarding our convenient central location as well as beautiful view from our apartments. Regarding your comments of the food choices,...More

    Reviewed 4 weeks ago via mobile

    We were impressed on arrival of your reception area and elevator, very nice and shiny. Although management was somewhat rude and continued to forget to tell me the little things, eg, to scan your card in the elevator, after I found myself stuck for a...More

    Thank Caity B
    Response from SebelChatswood, General Manager at The Sebel Residence ChatswoodResponded 4 weeks ago

    Dear Caity B, Thank you for choosing to stay at The Sebel Sydney Chatswood on your recent stay in Sydney and for taking the time to submit your constructive review. Please accept my sincere apologies for your frustration and disappointment you experienced. I am truly...More

    Reviewed 5 November 2017

    As an Accor Plus member I typically stay at Accor properties for both business and personal travel when I can. My previous experiences with Sebel properties (mainly Brisbane) have been excellent. My expectations were obviously high. My two room apartment was spacious and clean. It...More

    Review collected in partnership with Accorhotels.com
    Thank R171LPmichaelf
    Response from SebelChatswood, General Manager at The Sebel Residence ChatswoodResponded 4 weeks ago

    Dear R171LPmichaelf, Thank you very much for being our loyal Accor member and providing a review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It was pleasing to know...More

    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Indoor pool
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 154 - US$ 312 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 56
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, ACCOR, Ctrip TA, Expedia, Agoda, Travelocity, Hotwire, TripOnline SA, Cancelon, HotelQuickly and Evoline ltd so you can book your The Sebel Residence Chatswood reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • New South Wales >
    • Greater Sydney >
    • Willoughby >
    • Chatswood
    • Also Known As
    • The Sebel Residence Chatswood Hotel Chatswood
    Add Photo Photos
    Traveller (65)
    Room & Suite (46)
    Pool & Beach (5)
    Dining (4)
    Hotel & Grounds (65)
    Business Centre & Event Rooms (4)
    Family and Play Areas (2)
    Bathroom (1)
    Nearby
    Nearby HotelsSee all 5 hotels in Chatswood
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    Nearby Restaurants
    Hurricane's Express
    50 reviews
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    Chum Tang
    30 reviews
    .13 km away
    Tawandang @ Chatswood
    17 reviews
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    Cafe New York
    18 reviews
    .11 km away
    Nearby Attractions
    Chatswood Chase Sydney
    166 reviews
    .51 km away
    Roseville Cinema
    67 reviews
    1.60 km away
    Westfield Chatswood
    70 reviews
    .15 km away
    HOYTS Cinema
    46 reviews
    .11 km away
    Ask a question
    Questions & Answers
    Carol T
    19 June 2017|
    AnswerShow all 3 answers
    Response from bluestreek | Reviewed this property |
    You can catch the train from the airport to central station and change trains and then go to chatswood and the residence is only 5-10 minute walk from the station. Central to Chatswood is about 25 minutes in the train.
    1
    Vote
    2311karen
    22 July 2016|
    AnswerShow all 4 answers
    Response from SebelChatswood | Property representative |
    Hello We offer secure parking at $25 per day. Kind regard Sandra
    1
    Vote
    2311karen
    22 July 2016|
    AnswerShow all 3 answers
    Response from Lee T | Reviewed this property |
    From memory you have options however i am not sure how early it starts. Unless things have changed its a pretty basic continental breakfast.
    0
    Votes
    Room Tips
    "Not sure if there are rooms that's away from the station that you can request"
    Read review
    "Great city views from the rooms on the south side. North side is sunnier."
    Read review
    "The higher floors are better"
    Read review
    "All great rooms I suspect!"
    Read review
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