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Sarayi Boutique Hotel

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Sarayi Boutique Hotel
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298 Reviews from our TripAdvisor Community

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There are newer reviews for Sarayi Boutique Hotel
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Showing 290: English reviews
Reviewed 10 April 2014

Enjoyed our stay, staff was very accommodating, John, the general manager was very helpful. The hotel was clean, room was spacious, right at the beach. Price was vary fair. The restaurant served excellent fresh local meats, fish and produce Highly recommend this hotel. Gerry and Donna W

1Thank GerryWa
JohnAstle, General Manager at Sarayi Boutique Hotel, responded to this review

Hi GerryWa, Thank you for taking the time to write about your stay at Sarayi, and dining experience at the Rising Sun Bar and Bistro. We enjoyed having you with us. You will be pleased to know that Cyclone Ita did not cause any damage to us, and that after cleaning the leaves and branches, we were ready for a...

Munich, Germany
Reviewed 31 March 2014

This hotel was great, as it was not only well placed but also very clean with spacious rooms and a fantastic management. Whatever I had to ask or needed, was fulfilled and answered immediately. There is a roof pool, I did not use, a washing machine and dryer to be used by the guests, free and fast Wifi, free and...

1Thank Karsten R
JohnAstle, General Manager at Sarayi Boutique Hotel, responded to this review

Hello Karsten, Thank you for your review of Sarayi. I am pleased that we were able to make your stay in Palm Cove an enjoyable one. I have checked with our I.T. provider, and the Garden Studios where you stayed definitely have the strongest signal for the Wi-Fi. Regards, John

Kelowna, Canada
Reviewed 25 March 2014

John, the General Manager, provided outstanding service during our stay at the Sarayi Hotel. He communicated with us prior to our arrival & everything was exactly as we had arranged. Quiet, very clean property, well located with easy walking access to all the local restaurants. Great value & would definitely return to Sarayi. Thanks John! Ray & Pat Canada

1Thank Ray P
JohnAstle, General Manager at Sarayi Boutique Hotel, responded to this review

Hi Ray and Pat, Thank you very much for your kind words. I'm pleased that our service met your expectations, and helped make your holiday a memorable one. See you for Pat's next milestone birthday. (:-) Warm regards, John

Appleton, Wisconsin
Reviewed 15 March 2014

I can only say good things about this hotel. It was our first trip to Australia and couldn't have asked for a better experience! The location is wonderful and Palm Cove appeared to be the ideal place to stay compared to other beach resorts along the coast. Plenty of restaurants located within walking distance, wonderful views, and the swimming area...

2Thank Megan R
JohnAstle, Manager at Sarayi Boutique Hotel, responded to this review

Hi Megan_R, I'm so pleased that you chose our little piece of paradise in Palm Cove as part of your trip to Australia, and that you enjoyed it so much. It's great to know that we were able to provide a level of service that enhanced your time in Oz.

Reviewed 5 March 2014

Great place, having been to Palm Cove before we decided to stay beach front this time. I had originally booked a garden studio but it was our 21st anniversary whilst we were there so contacted the hotel to see if there was a reasonably priced upgrade available. The answer was yes, yes, yes.........we were upgraded to the Ocean view spa...

1Thank Mel_Shock
JohnAstle, Manager at Sarayi Boutique Hotel, responded to this review

Hi Mel_Shock, Thank you for taking the time to write a review about your time at Sarayi Boutique Hotel. It is nice to know that we contributed to the marvelous time that you had in Palm Cove. See you next time !

Hobart, Australia
Reviewed 12 February 2014

I stayed here for 8 nights and could only say good things about this hotel. First of all its in a great location right in the middle of Palm Cove and across the street from the Coral Sea. The room was great just what I needed clean, large bed, ac, large tv, ceiling fan, outdoor area, the list goes on....

Thank MrMartin2014
JohnAstle, Manager at Sarayi Boutique Hotel, responded to this review

Hi MrMartin2014, It was a pleasure to have you stay with us at Sarayi Boutique Hotel. I am pleased that our facilities and service hit the mark !

Crowthorne, United Kingdom
Reviewed 29 January 2014

The location of the hotel could not be better, the beach being across the road and an excellent bar/restaurant "The Rising Sun" at the front of the property. Dylan and the rest of the staff could not have been more friendly and helpful. They organised our airport transfers and our trip to Green Island while nothing was too much trouble...

2Thank winston47
JohnAstle, Manager at Sarayi Boutique Hotel, responded to this review

Dear winston47, Thank you for your review. I'm pleased that you enjoyed our little piece of Paradise, and that our staff were there to help you. Regards, John

Reviewed 7 January 2014

Location is great, Rising Sun restaurant/bar downstairs is great but thats it! The room was dirty, we were there for 3 days and even tho we requested a room clean, we never got it, consequently rubbish was piled up. Didnt even get a T Towel. The internal steps and area upstairs on the balcony were dirty as well. Beds were...

1Thank jenmoi
JohnAstle, Manager at Sarayi Boutique Hotel, responded to this review

Thank you jenmoi for taking the time to provide your feedback. I have taken over as manager at Sarayi since your stay, and will take on board what you have pointed out. The items regarding housekeeping in particular have already been built into a regular program of works to ensure that the highest standards of cleanliness and customer service are...

Reviewed 5 January 2014

What a disappointment this place was, specially after noticing it got Trip Advisors Travellars Award for 2013. Has it ever been checked it out before awarding this 'badge' We booked for 3 adults & no third bed was ready even though we didn't arrive until 5pm. All 3 of us got hay fever immediately on entering the room due to...

2Thank compoundswitch
Pacific Palms
Reviewed 20 December 2013

Sarayi Palm Cove is the best location to stay in Palm Cove- beach over the road, excellent restaurant downstairs - The Rising Sun, and also a convenience store under the accommodation. Roof top pool and right in the middle of every thing the beach life has to offer. Many cafes and restaurants within 2 - 5 mins walk and wonderful...

Thank MaxPacificPalms

92 photos of this hotel

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Pool/Beach Area (28)
View from Room (5)
Dining (4)
Hotel & Grounds (19)
Other (14)

Management photos: Courtesy of the property manager

All Management Photos (12)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Airport Transportation
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
We are a family owned boutique hotel located in the heart of Palm Cove directly opposite the beach. Accommodation types range from Garden Studios to Ocean View one bedroom apartments. Our rooftop pool offers breathtaking views to the mountains and we have both an on-site restaurant, and convenience store within the hotel. ... more   less 

Additional Information about Sarayi Boutique Hotel

Address: 95 Williams Esp, Palm Cove, Queensland 4879, Australia
Region: Australia > Queensland > Cairns Region > Palm Cove
Price Range: ₹ 5,045 - ₹ 10,296 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sarayi Boutique Hotel 4*
Number of rooms: 26
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Also Known As:
Sarayi, Palm Cove Hotel Palm Cove
Hotel Style:
#7 On the Beach Hotel in Palm Cove
#9 Luxury Hotel in Palm Cove
#9 Romantic Hotel in Palm Cove
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Questions & Answers

Here's what travellers have asked, with answers from Sarayi Boutique Hotel staff and other travellers.
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Questions? Get answers from Sarayi Boutique Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There isn't a lift and the pool in on the roof so if you have trouble climbing stairs ask for a ground floor room”
 of 5 bubbles 390belindah, 7 Feb 2017 | Read review
“Studio room is a great size with a seperate kitchen,microwave and lounge for kids”
 of 5 bubbles drab273, 15 Nov 2016 | Read review
“Choose a room with an ocean view”
 of 5 bubbles heatherC233, 7 Oct 2016 | Read review
“Our son uses elbow crutches to assist him with walking & the room & bathroom were very accessible.”
 of 5 bubbles mad222016, 10 Sep 2016 | Read review
“If you're staying longer than a night, ask for a room to the rear of the hotel, away from the bar area.”
 of 5 bubbles 750stevec, 3 Sep 2016 | Read review
5 of 5