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Hotel Grand Chancellor Palm Cove

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Traveller (198)
Room & Suite (55)
Pool & Beach (21)
Overview
Hotel website
Coral Coast Drive, Palm Cove, Queensland 4879 Australia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
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Rooms
4 Nov5 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (542)
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497 results
Traveller rating
119
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LanguageEnglish
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119
166
110
50
52
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All reviews superior suite short walk to the beach big pool some tlc the hotel manager clean rooms would stay again games room kids loved the pool quiet location great for kids short stay great facilities the main strip main pool family holiday beach front
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1 - 5 of 497 reviews
Reviewed 4 days ago

Rooms, especially the bathrooms looking a bit tired. Beds were really bad. No atmosphere in the restaurant and bar - not inviting for dining. Stayed just for 1 night on business, not sure I would like to stay for a longer period.More

Review collected in partnership with this hotel
Thank jeromecramer
Response from HGCPC, Manager at Hotel Grand Chancellor Palm CoveResponded 2 days ago

Dear Jeromescramer, Thank you for taking the time to provide us with feedback from your recent stay. We are dedicated to continually improving our service, so your feedback is greatly appreciated. I am pleased to share with you that we are about to commence a...More

Reviewed 3 weeks ago

I had read very unfavorable reviews, and was prepared for a dirty old hotel with rude staff. Our experience was the exact opposite. The staff were all exceptionally friendly and the room was very clean. Pool facilities lovely, and the buffet breakfast was terrific value.More

Review collected in partnership with this hotel
Thank bellypot666
Response from HGCPC, Manager at Hotel Grand Chancellor Palm CoveResponded 3 weeks ago

Dear Bellypot666, I appreciate you taking the time to share your feedback after your recent stay. It was pleasing to read you enjoyed your stay, particularly the cleanliness of our room & our friendly staff. Thank you for the wonderful feedback and we look forward...More

Reviewed 4 weeks ago

PRO’S Affordable, lovely staff, great aircon, quiet, comfortable bed, great pool on main side of resort, nice food, good location for skyrail and hartleys crocodile adventures, walk to heaps of restaurants and beach CON’S Very dated room, poorly maintained gardens on my side off resort,...More

1  Thank TCG_9
Reviewed 4 weeks ago via mobile

Everything you would expect from a 4 star hotel. Better than 3 star and not as good as 5 lol. Everything was up to standard to what it should be. The brekky each morning was great and I enjoyed having options like rice to start...More

Thank Phalpy
Response from HGCPC, Manager at Hotel Grand Chancellor Palm CoveResponded 4 weeks ago

Dear Phalpy, Thank you for taking the time to write your review. It was so nice to read all the lovely things you experienced during your stay, especially the breakfast and the friendly staff, something that we pride ourselves on. Thank you for bringing the...More

Reviewed 5 weeks ago

Great hotel with excellent facilities and pools along with a short stroll to the beach and restaurants . Staff were friendly, polite and happy to answer any questions. Great value for money and good sized rooms The only issue we had was the mattress and...More

Review collected in partnership with this hotel
Thank joeymick1
Response from HGCPC, Manager at Hotel Grand Chancellor Palm CoveResponded 4 weeks ago

Dear joeymick1, I appreciate you taking the time to share your feedback after your recent stay. It was pleasing to read you enjoyed your stay, particularly our facilities and our friendly staff, it's something we pride our self on. Thank you for bringing the mattress...More

View more reviews
About
Description
Hotel Grand Chancellor Palm Cove is set in 45 hectares of lush tropical gardens, just 5 minutes walk from the beach, or the charming village of Palm Cove. The accommodation includes large resort rooms with two More double beds and lounge, 1 and 2 bedroom suites and superior suites with cooking facilities. The resort facilities include a restaurant, bar, 2 swimming pools (one with kids slide), complimentary internet stations. Access to the Palm Cove Country Club 9-hold golf course, tennis and squash courts, gym & sauna is provided at discount rates.Conference & Catering facilities specialising in everything from large residential conventions through to intimate boutique Weddings. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Banquet Room
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Wheelchair Access
Beachfront
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Style
Romantic
,
Luxury
,
On the Beach
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Romantic
,
Luxury
,
On the Beach
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
140
Price range
US$ 72 - US$ 120 (Based on Average Rates for a Standard Room)
Formerly known as
Novotel Palm Cove Resort
Also Known As
Novotel Palm Cove Hotel Palm Cove
,
Accor Palm Cove
,
Palm Cove Novotel
Location
Australia > Queensland > Cairns Region > Palm Cove
Hotel class
Hotel Style
Romantic
,
Luxury
,
On the Beach
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
140
Price range
US$ 72 - US$ 120 (Based on Average Rates for a Standard Room)
Formerly known as
Novotel Palm Cove Resort
Also Known As
Novotel Palm Cove Hotel Palm Cove
,
Accor Palm Cove
,
Palm Cove Novotel
Location
Australia > Queensland > Cairns Region > Palm Cove
Photos
Traveller (198)
Room & Suite (55)
Pool & Beach (21)
Dining (9)
Business Centre & Event Rooms (3)
Nearby
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Questions & Answers
Ask a question
Samatha-D
5 July 2017|
AnswerShow all 3 answers
Response from Adam84Adam | Reviewed this property |
Stayed in August 2016, our room was spacious and clean, with a kitchenette, the public areas were pleasant and also clean. The hotel is pretty simple I would say, it's not the ritz, but when we visited it was well maintained... More
0
Votes
Samatha-D
19 May 2017|
AnswerShow all 2 answers
Response from WVBSR | Reviewed this property |
Beach is just walking distance may be 1 km, but at this time of year the water is rough so we did not venture into the beach, all the pubs are just opposite to the beach.
0
Votes
Shazz C
16 January 2017|
AnswerShow all 4 answers
Response from gual422016 | Reviewed this property |
The Hotel has a spa but I don't remember there being a gym. There is a gym called oceans edge less than 10 minutes walk from the hotel though. It is open from 10 till 4.
1
Vote
Room Tips
"Ensure you book on the main side of hotel"
TCG_9
4 weeks ago
Read review
"WE stay in an apartment"
gawhite2016
22 Aug 2018
Read review
"We can recommend a room away from the pool area for daytime quietness."
O7408YWjeremyl
21 Aug 2018
Read review
"Top floors have good views of the gardens and less foot traffic. All rooms as well maintained after a late..."
geofft125
15 Aug 2018
Read review
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