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Hotel Grand Chancellor Palm Cove

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Traveller (153)
Room & Suite (49)
Pool & Beach (23)
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Overview
  • Excellent23%
  • Very good37%
  • Average22%
  • Poor9%
  • Terrible9%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (482)
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Traveller rating
103
149
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103
149
95
45
47
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All reviewsshort walk to the beachbig poolnice pool areakids loved the poolgames roomclean roomswould stay againquiet locationgreat facilitiesthe main streetbeach frontport douglashgcesplanadeconferencejettyrainforest
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1 - 5 of 439 reviews
Reviewed yesterday

Check in and staff good experience Room requires upgrade and better cleaning as standards have fallen down below Facilities were good great pool and good breakfast for a person on the go This hotel is a bit outdated but you get what you pay for.

Review collected in partnership with this hotel
Thank Moonman07
Reviewed 3 weeks ago via mobile

All in all a nice property. Not located on the beach but there is a pathway behind the resort which brings you out at the Jetty. Staff were friendly, rooms big and clean. Only downside is a large drain runs behind the property and mosquitoes...More

Thank Mulva13
Response from Peter Y, Manager at Hotel Grand Chancellor Palm CoveResponded 2 weeks ago

Dear Mulva13, I appreciate you taking the time to share your feedback after your recent stay. It was pleasing to read you enjoyed your stay, particularly our location, friendly team and clean spacious rooms. We look forward to welcoming you back on your next visit...More

Reviewed 18 March 2018

Overall a nice place to stay. Good locality and a nice walk to the town area. Some repairs and upgrades are needed throughout and I understand these are commencing this year. Staff were nice and happy and willing to help.More

Review collected in partnership with this hotel
Thank nev19472018
Response from Peter Y, Manager at Hotel Grand Chancellor Palm CoveResponded 2 weeks ago

Dear nev19472018, Thank you for taking the time to write your very complimentary review. It was so nice to read all the lovely things you experienced during your stay, especially the friendly and helpful service, something that we pride ourselves on. We look forward to...More

Reviewed 12 March 2018

Being set back form the beach a tad has its advantages - peace and quiet. This coupled with a well maintained property and superb staff who were thoroughly professional and equally personable set ensured a truly relaxing stay and a 99% chance that I'm sure...More

Review collected in partnership with this hotel
Thank peterjmck1
Response from Peter Y, Manager at Hotel Grand Chancellor Palm CoveResponded 14 March 2018

Dear peterjmck1, Thanks so much for your 5 star review. I'm so pleased that you enjoyed your stay with us, and that you found our location peaceful and quiet and that our team were personable and professional. We look forward to welcoming you back on...More

Reviewed 4 March 2018

We had Dinner at the Hotel which is being served at the Triton bar... I made a reservation and the guy was really really nice and helpful....... When we arrived and I said my name he greeted me with my name..... Amazing Customer service...... I...More

Thank hhx2_12
Response from Peter Y, Manager at Hotel Grand Chancellor Palm CoveResponded 6 March 2018

Dear hhx2_12, Thanks so much for your 5 star review. I'm so pleased that you enjoyed your recent dinner at Triton Restaurant. We were very pleased to hear that you found our team friendly and helpful and the food offering is a good value proposition....More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Children Activities (Kid / Family Friendly)
Dry Cleaning
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$ 73 - US$ 120 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Palm Cove
#7 Romantic Hotel in Palm Cove
#8 On the Beach Hotel in Palm Cove
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 73 - US$ 120 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Palm Cove
#7 Romantic Hotel in Palm Cove
#8 On the Beach Hotel in Palm Cove
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (153)
Room & Suite (49)
Pool & Beach (23)
Dining (9)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
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Samatha-D
5 July 2017|
AnswerShow all 3 answers
Response from Adam84Adam | Reviewed this property |
Stayed in August 2016, our room was spacious and clean, with a kitchenette, the public areas were pleasant and also clean. The hotel is pretty simple I would say, it's not the ritz, but when we visited it was well maintained... More
0
Votes
Samatha-D
19 May 2017|
AnswerShow all 2 answers
Response from WVBSR | Reviewed this property |
Beach is just walking distance may be 1 km, but at this time of year the water is rough so we did not venture into the beach, all the pubs are just opposite to the beach.
0
Votes
Shazz C
16 January 2017|
AnswerShow all 4 answers
Response from gual422016 | Reviewed this property |
The Hotel has a spa but I don't remember there being a gym. There is a gym called oceans edge less than 10 minutes walk from the hotel though. It is open from 10 till 4.
1
Vote
Room Tips
"Pool side room"
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"Quiet atmosphere; warm and friendly staff and great pool!"
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"Pool view room was lovely and near reception"
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"With kids choose the central block, couples the second more private block."
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