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The Reef Retreat Palm Cove

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489 Reviews from our TripAdvisor Community

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There are newer reviews for The Reef Retreat Palm Cove
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Showing 447: English reviews
Spicer, Minnesota
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 October 2015

We enjoyed this relaxed condo with easy access to the beautiful ocean and beach. The staff was very friendly and helpful. The condo was the perfect place for our family with a small kitchen and comfy pillows!

Helpful?
1 Thank Michelle K
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

We are glad that you enjoyed your stay in Palm Cove and that we were able to assist with anything that you needed. We value feedback on our hotel and services and appreciate your time in writing a review. More 

Sydney
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 20 October 2015

It's the gardens that make this place special. The rooms are clean, quiet and spacious but getting a little tired-looking. The location is great and the property well managed. There's a magnificent stand of trees in the middle that give the place its character and make the pavilion a lovely place to hang out. Palm Cove itself is exceptionally pretty.

Helpful?
2 Thank NJSydney
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thanks for taking the time to write a review and pass on your observations and experience of The Reef Retreat and Palm Cove. We receive a lot of compliments about the gardens and leafy setting that is the centre piece of the complex. We are working to refresh the rooms with all of the beds and head boards being replaced... More 

Heerlen, The Netherlands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 October 2015

We loved our stay for 4 nights. We would have spend longer if we could. Room was nice, big and tidy, There was a nice swimmingpool and it felt we were in the rainforest when you were down at the swimmingpool. Really nice. Only thing i am a sunlover and there was mostly only shade at the swimmingpool because of... More 

Helpful?
1 Thank Chantal L
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thank you for taking the time to review your stay with us and for recommending the attractions and opportunities that await guests in Palm Cove and Cairns. Unfortunately, the spa pool was out of action during your stay. This is an outcome of guests tampering with the mechanisms in an effort to extend the spa-bubble time period. The rain forest... More 

Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 October 2015

We just returned from the most relaxing stay with Jim and Joanne, they made everything so seamless as we booked a few outings and nothing was any trouble. This is situated in a stunning complex only 1 minute from the esplanade, the lush tropical garden made you relax as soon as you stepped into it. This was the first time... More 

Helpful?
1 Thank Leigh B
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

We are glad to have been able to make your stay a memorable one. Our proximity to the beach and Esplanade with our sheltered rain forest garden setting creates a unique environment for guests to relax completely. We are glad that we enticed you out of Cairns and inspired you to return to Tropical Nth Queensland in the future. Sincere... More 

Troy, Michigan
Level Contributor
7 reviews
Reviewed 8 October 2015

We chose the Reef House retreat from the traveler's reviews and the description. We had a wonderful time and would HIGHLY recommend this place to anyone traveling to Cairns who wishes to have a more secluded (less hustle and more laid back) experience. If ever I return to Australia again, this WILL be my # 1 choice - THANKS.

Helpful?
Thank David H
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Hi David - Thanks for your Review. We are the Reef Retreat, rather than the Reef House. You were indeed guests with us and we are pleased that you enjoyed your stay and found our Hotel and Palm Cove to be everything that you were looking for. More 

Noosa Heads, Queensland, Australia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 8 October 2015

Check in was fantastic, we were able to access our room early. The room was lovely, the spa a bonus. The pool area was very nice. The location of the resort was excellent, just off the busy main street. Easy walk anywhere. Loved the location and the room itself. The wireless internet was a little inconsistent. The only negative was... More 

Helpful?
3 Thank Kezzaleet
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thank you for taking the time to write a review. Thanks for describing your experience of our location and the rooms. We are pleased that you had a welcome break. We are seeking to have the WiFi upgraded in the coming week, thank you for raising that issue. More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 October 2015 via mobile

We were recently in this beautiful place. It was very close to the beach that you could hear the sea while in your shower. The place was beautifully decorated and The kitchen had everything you need for cooking and eating. We enjoyed relaxing in the veranda and had a wonderful time.

Helpful?
1 Thank Suzan Y
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thank you for your review. We are pleased that the location and our facilities made for a memorable and relaxing holiday. More 

Wellington, New Zealand
Level Contributor
84 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 7 October 2015 via mobile

Chose the reef retreat from traveller reviews and the description. And we were'nt disappointed. Set in the middle of tall gums and palms, our apt overlooked the shady pool. The kitchen, table and seats were all out on the balcony so we did all our living out there. The kitchen was well equipped with everything you could need. The bed... More 

Helpful?
1 Thank Robyn W
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thank you for your review and feedback. We are pleased that we were able to live-up to the reviews of previous guests. We would like to be the accommodation of choice in Palm Cove and look forward to your return visit. Sincere thanks again. More 

Moe, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 October 2015

We had a fantastic time, quite and relaxing even in the middle of school holidays. It is only short walk to the beach, the shops and everything else you need. We had such a lovely time we are already planning our return.

Helpful?
2 Thank James B
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thanks for your review and we look forward to welcoming you back. More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 October 2015

I recently stayed here while on holidays and was really impressed. The room was lovely with a nice design and amazing views from the balcony. The outdoor kitchen/lounge on the balcony is such a clever idea and was such a nice place to relax. If/when I come back I would definitely come back here.

Helpful?
Thank TinaTimmer
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

We are glad that you enjoyed your stay and our facilities. Thank you for your recommendation, we look forward to welcoming you back when next you are in Palm Cove. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Smoking rooms available
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled in a peaceful rainforest setting, amongst the majestic paperbark trees you will find THE REEF RETREAT, Palm Cove. Just a 30 second stroll, 50 meters to idyllic Palm Cove beach and restaurants. Palm Cove is the jewel of Cairns Northern Beaches, a unique, quiet and relaxing village by the sea where centuries old "paperbark" Melaleuca trees line the casual Esplanade. Just a 25 minute drive north of the Cairns International Airport. The Reef Retreat in Palm Cove is a low rise four-star boutique suite style resort set amongst a lush rainforest setting of palms and majestic Melaleuca paperbark trees offering a choice of accommodation from studios, spa suites, 1 Bedroom Suites, 2 and 3 bedroom Apartment. Every room is lovingly laid out and designed to give you all the comforts of home complete with bedroom, bathroom, living area TV/DVD Player, Ipod docks, kitchenette with stovetop and micro-wave, FREE Cable TV, FREE WIFI and spacious private balconies, with views of the pool, lush tropical gardens and the lush green mountains. The Apartment is fully self-contained with laundry facilities. The Resort offers complimentary barbeque and entertainment area for guest use and is licensed to sell Beer, Wine & Spirits for consumption on site. There is a heated salt-water pool and Spa Pool presenting an idyllic Billabong scene, FREE undercover car parking, FREE WIFI and on site guest internet station, Guest Laundry and tour desk services all within a secluded, lush rainforest setting. Reef Retreat can offer you all the personalized, home-style service and facilities that you need for a truly memorable Australian holiday. Ideal holiday getaway for couples and families ... more   less 

Additional Information about The Reef Retreat Palm Cove

Address: 10 - 14 Harpa St, Palm Cove, Queensland 4879, Australia
Region: Australia > Queensland > Cairns Region > Palm Cove
Price Range: ₹ 6,786 - ₹ 10,967 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reef Retreat Palm Cove 4*
Number of rooms: 40
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Also Known As:
The Reef Retreat Hotel Palm Cove
Hotel Style:
#1 Family Hotel in Palm Cove
#2 Luxury Hotel in Palm Cove
#2 Romantic Hotel in Palm Cove
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Questions & Answers

Here's what travellers have asked, with answers from The Reef Retreat Palm Cove staff and other travellers.
6 questions
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Questions? Get answers from The Reef Retreat Palm Cove staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the upper level are great.”
 of 5 bubbles Sue1951, 18 Nov 2016 | Read review
“We stayed in a ground level room and were right next to the pool, excellent!”
 of 5 bubbles LucyM762, 13 Nov 2016 | Read review
“Talk to staff before booking to get what you want”
 of 5 bubbles andreamI8690NT, 18 Oct 2016 | Read review
“Ask if you want a view, level floor. State what you would like”
 of 5 bubbles rlgarland, 16 Oct 2016 | Read review
“Had Room 7, upstairs with a view to the beach at the back.”
 of 5 bubbles , 6 Oct 2016 | Read review
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