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The Reef Retreat Palm Cove

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The Reef Retreat Palm Cove
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516 Reviews from our TripAdvisor Community

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Showing 470: English reviews
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Reviewed yesterday NEWvia mobile

A beautiful setting close to the beach. The breakfast supplied was lovely and satisfying. Great hospitality. Really enjoyed our 2 day break. Pool and spa was relaxing the superior spa suite was perfect and just what we needed for a romantic escape.

Thank Michael T
Scarborough, Australia
Reviewed 3 weeks ago via mobile

Beautiful place to stay for short term which includes everything you need to service yourself with kitchenette and spa. Located in what feels like the middle of a rainforest off palm Cove beach close to restaurants etc. the owners were very accommodating to me and my partner allowing us very early check in after a midnight flight and late checkout...

Thank Renae A
Palm Cove, Australia
Reviewed 3 weeks ago

A great place to stay in! Close to the beach and all restaurants. The room was clean and well maintained. The kitchen located on the terraca was well equipped with a veiew over the pool area. We will definitely come back!

Thank Dag R
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thanks for your review. We got the impression that you were enjoying your stay when you extended it by 4 nights. We look forward to welcoming you back.

Reviewed 3 weeks ago

Although we stayed in one of the superior suites, the space was tight and the whole area quite dark because of all the natural vegetation. The decor was modern and the bed comfortable but the space was tight if you have more than one suitcase. These are unserviced apartments and there is no room safe. The plus side was the...

1Thank Susie Q
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thanks for your review and feedback. We appreciate all feedback. It is unfortunate that your expectations were not fully met. We are often complimented on our garden setting and the sense of being within a rainforest.. We are pleased that the laundry met your needs. Thank you again for your observations.

Townsville, Australia
Reviewed 19 February 2017

This is a comfortable and casual resort to stay at. Not high end but certainly of a reasonable standard and only a few metres from the beach. Pool area is very relaxing and private. Hosts are very friendly and helpful

1Thank jmg1962
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thanks for taking the time to write a review. We are glad to hear you enjoyed your stay

Mount Wellington, New Zealand
Reviewed 15 February 2017

Great place on arrival we expected a 2 bedroom apartment. Instead we ended up with 2 apartments - one for my husband and I and one for our soon to be 15 year old daughter. Fantastic management and staff and nothing is a problem. Great advice around tours etc as they have so much knowledge. So handy, within walking distance...

Thank davesue2017
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

We are pleased that you enjoyed your stay, our facilities and the assistance that we were able to offer you. We look forward to welcoming you back!

Reviewed 11 February 2017

When we arrived the managers Joanne and Jim were very helpful and friendly. They gave us really helpful advice on where to eat and visit. The hotel is located very close to all the main bars and restaurant. Great location for a short holiday. Highly recommend!

Thank Tung T
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thank you making a strong recommendation based on your stay and your experience in Palm Cove at The Reef Retreat.

Reviewed 9 February 2017

We stayed here on our short vacation and the rooms were very well maintained, nice ambience and in a perfect location with the convenience of restaurants, cafes with a general store & pharmacy just a few minutes walk away. We really enjoyed our holiday here and really recommend it! Although there were some small bugs that were roaming around in...

Thank Lam T
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thanks for your recommendation. We do have the property treated for pests twice yearly but thanks also for acknowledging that we are in the tropics!

Reviewed 6 February 2017

We stayed here for 5 day's. The room we had was well equipped with everything you could need for a great holiday. The room was very clean and bright the pool area was great with a tropical feel and a hot tub. Jim and joanne wer very helpful with booking trips and lots of local knowledge would stay here again

Thank jj2hull
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

We are pleased that you enjoyed your stay and that we were able to make it memorable. We look forward to welcoming you back!

Brisbane, Australia
Reviewed 4 February 2017

The Reef Retreat is located in an amazing area with a great beach at the end of the street. Reef Retreat is great value. Very quiet resort with a tropical experience with a great pool and spa. Rooms are clean and cosy.

Thank Tanya H
Jim and Joanne T, Manager at The Reef Retreat Palm Cove, responded to this review

Thanks for taking the time to describe your experience!

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled in a peaceful rainforest setting, amongst the majestic paperbark trees you will find THE REEF RETREAT, Palm Cove. Just a 30 second stroll, 50 meters to idyllic Palm Cove beach and restaurants. Palm Cove is the jewel of Cairns Northern Beaches, a unique, quiet and relaxing village by the sea where centuries old "paperbark" Melaleuca trees line the casual Esplanade. Just a 25 minute drive north of the Cairns International Airport. The Reef Retreat in Palm Cove is a low rise four-star boutique suite style resort set amongst a lush rainforest setting of palms and majestic Melaleuca paperbark trees offering a choice of accommodation from studios, spa suites, 1 Bedroom Suites, 2 and 3 bedroom Apartment. Every room is lovingly laid out and designed to give you all the comforts of home complete with bedroom, bathroom, living area TV/DVD Player, Ipod docks, kitchenette with stovetop and micro-wave, FREE Cable TV, FREE WIFI and spacious private balconies, with views of the pool, lush tropical gardens and the lush green mountains. The Apartment is fully self-contained with laundry facilities. The Resort offers complimentary barbeque and entertainment area for guest use and is licensed to sell Beer, Wine & Spirits for consumption on site. There is a heated salt-water pool and Spa Pool presenting an idyllic Billabong scene, FREE undercover car parking, FREE WIFI and on site guest internet station, Guest Laundry and tour desk services all within a secluded, lush rainforest setting. Reef Retreat can offer you all the personalized, home-style service and facilities that you need for a truly memorable Australian holiday. Ideal holiday getaway for couples and families ... more   less 

Additional Information about The Reef Retreat Palm Cove

Address: 10 - 14 Harpa St, Palm Cove, Queensland 4879, Australia
Region: Australia > Queensland > Cairns Region > Palm Cove
Price Range: ₹ 6,611 - ₹ 12,371 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reef Retreat Palm Cove 4*
Number of rooms: 40
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Also Known As:
The Reef Retreat Hotel Palm Cove
Hotel Style:
#1 Family Hotel in Palm Cove
#2 Romantic Hotel in Palm Cove
#3 Luxury Hotel in Palm Cove
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Questions & Answers

Here's what travellers have asked, with answers from The Reef Retreat Palm Cove staff and other travellers.
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Questions? Get answers from The Reef Retreat Palm Cove staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check with the owner if you have access issues and/or want some daylight”
 of 5 bubbles SusieQ184, 28 Feb 2017 | Read review
“No ocean view availability with these apartments but as mentioned earlier extremely close to the ocean.”
 of 5 bubbles Trudy2309, 13 Jan 2017 | Read review
“I believe the rooms at the back of the property are a little bigger than by the pool”
 of 5 bubbles thebeason, 4 Jan 2017 | Read review
“apartment on R side corner 1st floor was very quiet”
 of 5 bubbles lisabC9169JQ, 5 Dec 2016 | Read review
“Rooms on the upper level are great.”
 of 5 bubbles Sue1951, 18 Nov 2016 | Read review
5 of 5