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09/07/2017 10/07/2017
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    The Reef House Palm Cove - MGallery Collection

    99 Williams Esp, Palm Cove, Queensland 4879, Australia
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 305
          US$ 257
          US$ 305
          US$ 256
          US$ 305
          US$ 256
          Traveller (343)
          Room & Suite (64)
          Pool & Beach (34)
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          Overview
          • Excellent53%
          • Very good31%
          • Average11%
          • Poor3%
          • Terrible2%
          Travellers talk about
          “honesty bar” (26 reviews)
          “free punch” (14 reviews)
          Free Internet
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          Babysitting
          Private Balcony
          5.0 Star Hotel
          All hotel details
          Alamanda Palm Cove by Lancemore
          533 reviews
          #2 of 12 hotels in Palm Cove
           
          Peppers Beach Club & Spa
          2,061 reviews
          #4 of 12 hotels in Palm Cove
           
          Pullman Palm Cove Sea Temple Resort & Spa
          1,136 reviews
          #5 of 12 hotels in Palm Cove
           
          Paradise On The Beach Resort Palm Cove
          569 reviews
          #1 of 12 hotels in Palm Cove
           
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          Rooms
          9 Jul10 Jul
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          1 room, 2 adults, 0 children
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          Write a Review
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          Reviews (729)
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          There are newer reviews for The Reef House Palm Cove - MGallery Collection See the most recent reviews

          271 - 275 of 704 reviews

          Reviewed 29 January 2016

          We stayed for two nights as part of a large group and the Reef House did a great job of accommodating us. Upon arrival our first floor room was ready, and we were greeted with cool towels and drinks. The setting and ambiance is eclectic....More

          Thank IowaTravelFan
          Response from Wayne H, General Manager at The Reef House Palm Cove - MGallery CollectionResponded 30 January 2016

          Dear lowaTravelFan, Thank you for writing your review and for sharing your feedback with Trip Adviser. It was great to have you and we appreciate knowing we accommodated your group well. It sounds like even though you were a part of a large group you...More

          Reviewed 28 January 2016 via mobile

          Charming, boutique feel. Not luxury but nicely decorated reception and common areas. Directly facing Palm Cove Beach but we couldn't swim there coz it was stinger season. Reasonable place to stay a night or two, but not terribly memorableMore

          Thank kenigmasydney
          Response from Wayne H, General Manager at The Reef House Palm Cove - MGallery CollectionResponded 12 February 2016

          Thank you for your review and feedback kenigmasydney, I am sorry to know you did not believe your stay was memorable. It sounds like you may not have had the opportunity to truly settle in and enjoy all the creature comforts of the Reef House...More

          Reviewed 28 January 2016

          Fantastic position, wonderful ambience, restaurant setting superb - but that's where the compliments end! Broken bycycles that we had to fix, broken helmets that we had to fix and ended up not using, no news paper by 8.00am on Monday and no offer to get...More

          Review collected in partnership with Accorhotels.com
          Thank 123JRF123
          Response from Wayne H, General Manager at The Reef House Palm Cove - MGallery CollectionResponded 30 January 2016

          Dear 123JRF123, Thank you for staying with us and for your Trip Adviser review. I am sorry to know you felt we are not meeting high standards. If you have the time to contact me personally about the service from the restaurant supervisor I would...More

          Reviewed 27 January 2016

          The Reef House was the low point of a fabulous trip. Upon check in, we were directed to our room. With a lot of luggage, we lugged it to our room up 2 flights of stairs. No lifts and one there to help. Service was...More

          1  Thank JJ E
          Response from Wayne H, General Manager at The Reef House Palm Cove - MGallery CollectionResponded 30 January 2016

          Hello JJE, Thank you for your review however I am sorry to learn you feel the Reef House was the low point of your fabulous trip. We shall review your feedback as a team and learn from what you have described. Please allow me to...More

          Reviewed 26 January 2016

          We spent four nights at the Reef House in Palm Cove after a 30 hour trans Pacific trip from the Washington, DC area. Our room was outside of the main building on the ground floor and was quiet and peaceful. The sea air and ocean...More

          Thank Barglox
          Response from Wayne H, General Manager at The Reef House Palm Cove - MGallery CollectionResponded 30 January 2016

          Dear Barglox, Thank you so much for taking the time to write your Trip Adviser review. You have noted some very good points for us to change and improve on and I thank you once again for bringing them to our attention. I also wanted...More

          Alamanda Palm Cove by Lancemore
          533 reviews
          #2 of 12 hotels in Palm Cove
           
          Peppers Beach Club & Spa
          2,061 reviews
          #4 of 12 hotels in Palm Cove
           
          Pullman Palm Cove Sea Temple Resort & Spa
          1,136 reviews
          #5 of 12 hotels in Palm Cove
           
          Paradise On The Beach Resort Palm Cove
          569 reviews
          #1 of 12 hotels in Palm Cove
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Restaurant
          • Pool
          • Bar/Lounge
          • Beachfront
          • Spa
          • Room Service
          • Free Internet
          • Free Parking
          • Hotel Amenities
          • Airport Transportation
          • Multilingual Staff
          • Room Service
          • Free Parking
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Banquet Room
          • Self-Serve Laundry
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Things to do
          • Restaurant
          • Pool
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$ 162 - US$ 458 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #5 On the Beach Hotel in Palm Cove
          • #5 Spa Hotel in Palm Cove
          • #6 Luxury Hotel in Palm Cove
          • #7 Romantic Hotel in Palm Cove
          • #8 Family Hotel in Palm Cove
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 69
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, ACCOR, Ctrip TA, Priceline, Travelocity, Hotwire, Orbitz, HotelsforEveryone, TripOnline SA, HotelQuickly, Cancelon and Hotel.de so you can book your The Reef House Palm Cove - MGallery Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Australia >
          • Queensland >
          • Cairns Region >
          • Palm Cove
          • Also Known As
          • Reef House Hotel Palm Cove ,
          • The Sebel Reef Hotel ,
          • Sebel Reef Hotel
          Add Photo Photos
          Traveller (343)
          Room & Suite (64)
          Pool & Beach (34)
          Dining (27)
          Hotel & Grounds (255)
          Bathroom (7)
          Family and Play Areas (1)
          Business Centre & Event Rooms (1)
          Nearby
          Paradise On The Beach Resort Palm Cove
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          .14 km away
           
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          The Reef Retreat Palm Cove
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          Sarayi Boutique Hotel
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          Nearby Restaurants
          Vivo Palm Cove
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          .32 km away
          Neptune's on the Cove Restaurant
          466 reviews
          .22 km away
          Coffee Haven
          356 reviews
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          The Surf Club Palm Cove
          706 reviews
          .29 km away
          Nearby Attractions
          Northern Beaches Bike Hire
          26 reviews
          .34 km away
          Palm Cove Beach
          1,532 reviews
          .13 km away
          Palm Cove Watersports
          144 reviews
          .10 km away
          Peppers Spa Palm Cove
          84 reviews
          .22 km away
          Questions & AnswersAsk a question
          JulesC21_02
          How much damage is remaining in Palm Cove after cyclone Debbie. Is your hotel fully functional & are you renovating at the moment?
          7 May 2017|
          Answer Show all 2 answers
          Response from Reef House R | Property representative |
          Good Morning and thanks for your question, I am very pleased to let you know that Cyclone Debbie had no impact on us at all and we are fully operational. Can you please let me know what gave you this impression ? Thank... More
          0
          Votes
          Sue N
          Do you have any sea view rooms with a kitchenette? Dates are 2-8 March for two people.
          5 February 2016|
          Answer Show all 3 answers
          Response from alexricia | Reviewed this property |
          Agree, check with the hotel. We had a 'sea view room' (with a kitchenette) and it was true that we could 'see' the ocean but mostly we could see the carpark.
          0
          Votes
          gabrielle_ob7
          do the rooms have mini fridge and tea making facilities /
          27 July 2015|
          Answer Show all 2 answers
          Response from Wayne H | Property representative |
          Hello Gabrielle, all our rooms have a minibar fridge and tea and coffee making facilities. Our apartments also have a full size fridge inside. Thanks for the questions
          0
          Votes
          Room Tips
          "We had an upstairs room with a great view over the resort pools."
          Read review
          "Book a spa treatment at the on-site spa, it's incredible!"
          Read review
          "Recommend one of the verandah rooms"
          Read review
          "Some ground floor rooms aren't as private as ones on upper levels."
          Read review
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