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The Reef House Palm Cove - MGallery by Sofitel Collection

Traveller (496)
Room & Suite (110)
Pool & Beach (44)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Experience ambiance & tranquillity in our boutique hotel Only 25 mins by car from Cairns, Our boutique property offers a relaxed beach house ambiance and tranquillity for the perfect tropical escape. Our unique colonial style is befitting the houses' rich history, reflected in its white plantation style buildings to the cool south pacific décor. The Reef House & Spa encompasses intimate, friendly ‘our house’ service and attention to detail. Return to a time of gracious hospitality and relaxation at Reef House, with our luxury services and guest complimentary offerings. Exclusive day spa with five treatment rooms One mineral swimming pool with Jacuzzi One Adults Only swimming pool with waterfall One outdoor heated spa Poolside dining Reef House restaurant with ocean views All rooms serviced daily Complimentary offers including guest punch & canapes served nightly
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Property amenities
Restaurant
Room Service
Free Parking
Pool
Free Internet
Bar/Lounge
Spa
Airport Transportation
Breakfast Available
Concierge
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
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HOTEL CLASS
966Reviews
606Photos
10Q+A
100Room tips
Traveller rating
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Popular mentions
We stayed four nights at the hotel. There were not many guests during the time we stayed , so we received the full attention from the staff. Special mention to Emily in the front office who always addressed us with a smile and sheer desire to help. Karrie, the waiter also
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+3
My husband and I stayed at the hotel for 7 nights as the last part of our honeymoon. From the start you feel welcome and valued as a customer with their bright and friendly reception staff (not to mention the most welcome drink and ice cold compress as we waited for our key).
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We stayed at reef house for 5 night with our 18month old daughter and found the staff to be overly helpful when it came to activities and entertainment. Would definitely be back to stay at Reef House for another relaxing stay.
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Response from Wayne H, General Manager at The Reef House Palm Cove - MGallery by Sofitel Collection
Responded 1 week ago
Dear Daniel C, Thank you very much for staying with us at the Reef House in Palm Cove. It is great to read that you had an enjoyable time with us ! Geraldine and Emily would like to say hello and it was a pleasure to be able to help with the tours and the lighting problems. Thank you again Danial C, we really appreciate your decision to stay with us. Tropical Regards Wayne Harris General Manager
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We are locals who decided to have a weekend away at Palm Cove. It was an enjoyable stay with good facilities however the property is looking a bit tired. A stand out for us was a young girl at reception called Emily. She was so friendly and happy and greeted us every single time
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Response from Wayne H, General Manager at The Reef House Palm Cove - MGallery by Sofitel Collection
Responded 1 week ago
Dear 364894beachlover, Emily and I wanted to let you know that we are so pleased to know that you enjoyed your holiday with us and hope to see you again soon ! Please have a great weekend and thank you again, Wayne and Emily, Reef House Palm Cove,
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When you arrive, as we have on a number of occasions, it's like entering a colonial mansion. You'll lone it's old world charm and very friendly, helpful staff. Rooms are large with comfortable bedding. Floors are tiled and our bathroom was spacious. We did not have a great view
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Response from Wayne H, General Manager at The Reef House Palm Cove - MGallery by Sofitel Collection
Responded 1 week ago
Dear EJBeck, Thank you very much for deciding to stay with us again at the Reef House in stunning Palm Cove. We wanted you to know that we really appreciate your decision to return so many times. Next time you are looking to stay with us again please make contact with me directory, I would like to oversee you reservation. Thank you again EJbeck, please have a great weekend. Wayne Harris General Manager
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Photo provided by managementThe Reef House Palm Cove - MGallery by Sofitel Collection
Guest room
King Verandah Spa Suite, super view!
King Verandah Spa Suite
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12345622
Do any of the rooms or suites have their own washer and dryers?
don't think so but there is a small laundry for hotel guests which has everything you might need
0 votes
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Do any of the rooms or suites have their own washer and dryers?
There are washers and dryers at the back in the building past the pool.
1 vote
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Hi, I'm also a night owl ! We recently stayed at Palm Cove & loved it however apart from some really good restaurants which tend to close around 10ish there is only the local pubs which also close around 11pm./ 12pm. There are no bars which open later. Basically u have Apres Beach Bar / Palm Cove Tavern If u are travelling up to Port Douglas its a good spot to stay either on the way or coming back as its close to the airport. Cairns would offer good light life but its not as nice as Palm Cove or Port Douglas.
1 vote
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A good sized spa and will easily hold 2
1 vote
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Good Morning and thanks for your question, I am very pleased to let you know that Cyclone Debbie had no impact on us at all and we are fully operational. Can you please let me know what gave you this impression ? Thank you, I hope we can take a reservation for you soon,
0 votes
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12
"Brigadier Spa Room for couples"
"We preferred the balcony room."
"Try and get a room with an ocean view"
"Room 231 is away from everyone but has a pleasant view across to the ocean."
"Rooms set back on the higher floors -you're not right at the front with the traffic and pedestrian noise and increased privacy."
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12345620
PRICE RANGE
US$ 180 - US$ 367 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
reef house hotel palm covethe sebel reef hotelsebel reef hotel
FORMERLY KNOWN AS
Sebel Reef House
LOCATION
AustraliaQueenslandCairns RegionPalm Cove
NUMBER OF ROOMS
67
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