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Hotel Palapa

Traveller (39)
Room & Suite (11)
Pool & Beach (7)
Overview
  • Excellent27%
  • Very good42%
  • Average7%
  • Poor7%
  • Terrible17%
  • 8 Jul 2015
    “Friendly, cheap”
  • 5 Dec 2014
    “the worst place ....in a beautiful beach”
27 de Febrero, Punta Popy, Las Terrenas 00000 Dominican Republic See on map
AMENITIES
Free Wifi
Free Parking
Beachfront
Pool
Restaurant
Bar/Lounge
Pets Allowed
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Reviews(15)
Traveller rating
  • 11
  • 17
  • 3
  • 3
  • 7
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Marc P
21
Reviewed 8 Jul 2015via mobile
Booked this on a whim. The hotel itself was ok. Staff was friendly and helpful. If you are expecting luxury, this is not your place, but for ~$30USD/night it served it's purpose well. This is a mile or so outside of the bustle of town, so it's very quiet.

It was about 20min from our actual destination, cascadas el limon. The Lonely Planet suggests using a tour company in Las Terrenas to schedule something, but save yourself $5 a person and just drive up to el limon. Same tour options are there without paying commission to a broker.
1 Thank Marc P
quercigarro
Panama
17
Reviewed 5 Dec 2014
Rude staff, insects in every place, overpriced, no air conditioning, no pool, dirty and "decadent" bathroom,...I use to travel a lot and without any useless confort, but paying 50$ for a dirty room, without any amenities, full of mosquitos and cockroaches, more then in any other hotel in Las terrenas (dirty?) it looks like next time I will do 3 steps more to find for sure something cheaper and cleaner, ....and friendly, that maybe is the most important thing for a traveller!
7 Thank quercigarro
Response from HotelPalapa, Propriétaire at Hotel Palapa
Responded 6 Dec 2014
Bonjour monsieur, J aimerais que vous me donniez une preuve que vous avez séjourné à l HOTEL PALAPA ,car il n'y a pas de cafard chez nus et tous les client son très satisfaits de la propreté de notre établissement,je pense que vous écrivez de la par t de votre ami pédophilie que nous avons viré de notre HOTEL, car les propos sont a peu près les mêmes , je ne manquerai pas d'engager des poursuites à votre encontre si vous ne démentez pas vos mensonges A bon entendeur salut!!!!
topdeckgames
Central MO
1636
Reviewed 16 Nov 2014
I'm going to put the positives of this review right up front. It's located on a beautiful beach, one of the prettiest I've ever seen. When the pool is cleaned, it's very nice.

Now I'm going to discuss the problems, starting with the biggest one. I could have died. I stayed in a room without air conditioning for four weeks. I relied on a floor fan for ventilation. It was particularly important, because the two tiny beds downstairs were unsleepable, leaving the double in the loft as the only choice. The loft is open to the living area, but has no other windows or ventilation. Heat accumulates upstairs, making it unbearably hot at night, maybe 10° F. hotter. The floor fan stood maybe 40" tall, with an 18" dia fan. It was covered in caked on dust, and clearly had never been cleaned.

My last night in the room I turned the fan, and it creaked and groaned for a minute or two before finally whirring to life. I got up in the morning and left it on low. I returned at 7 PM that night to find it had caught fire maybe 30 minutes before. It was starting to burn the wooden floor, and the flames were starting to catch the bed sheets on fire. The room was full of black, acrid smoke that prevented me from getting more than one pot of water on it. That did not extinguish it. I hollered fire! Help! And the security guys put it out.

I was gathering my wits and realizing that if it had happened just 6 hours later, it likely would have killed me. The smoke would have knocked me out, and no one would have noticed until I was crispy critter. The manager, or whatever, Ida came boiling over, screaming that I had left it running 24 hours a day, and the fire was my fault. I was too shaken to argue with her. They put me in another room for the night.

The next morning I saw Phillipe, and figured I could have a more rational discussion with him about it. As I opened my mouth calmly, he started shouting over me that I had no respect for the fact that electricity is 50 cents a kWh down there. I assured him I understood that, and each time I would explain that it was fortuitous that it was on when it failed, and had I only turned it on to go to bed, he started shouting over me. That fan was going to fail at some point, it was a matter of when. If someone was sleeping beside it, they would likely never wake up.

They did agree to return my pro-rata share of the rent I had paid, to their credit.

Other problems started from the start. I was shown a room with AC, and quoted a price. Later that evening, they showed up and said there was a mistake, and I had to switch to a non AC room.

The place advertises wi-fi. I could not get it in my room at all. At the beach club it would come and go. When I brought it to Ida's attention, she always said hers worked fine, so it was my problem. I finally switched to the neighboring beach bar, where I never had a problem.

The pool was empty the day I arrived, but being filled. After two days, when it was full, it was still green. When a friend of mine took some pics, Phillipe and Ida came over and demanded that he delete them.

My downstairs fan would not turn on, and they brought me a replacement that did not either.

The room has two bedrooms, and I invited a bud to use one of them for two nights. The next morning, Ida gave me a hard time about that our deal was for me only. I had no meals included in my rate.

I was told initially that the rooms are cleaned twice weekly. After taking my money, that changed to once a week. I checked in on a Saturday, and it was Tuesday, ten days later, before it was cleaned. Then it was weekly after that.

After 3 weeks there, a slat under the little bed downstairs broke, so the bed bent in the middle. I told Phillipe about it, and a week later it was the same.

After a while, I get tired of complaining with no results. I'm a single guy, and not a complainer. I just expected some professional hospitality management.
10 Thank topdeckgames
Al W
Ontario, Canada
1515
Reviewed 22 Feb 2014
Stuck on the DR north shore after flights were canceled, grabbed a rental car and headed to Las Terrenas, I'd heard it was a cool spot. Nice drive from the Cabarete area that we had been spending time in. Arrived in a very busy, noisy beach town. Drove to the water and turned right, went a few blocks and found the Hotel Palapa. Walked in, looked around, property seemed ok.
Was shown a room, very basic and kinda tacky, like a hostel with a loft. Dumped the luggage, asked about getting the AC going for later cuz the room was stifling and full of mosquitos, was told it came on automatically at 2PM. Accepted that explanation and went for lunch and walk. The hotel is across the road from a very narrow strip of beach, a very busy, noisy spot. Anyway, had a very average and expensive lunch, walked a bit, went back to the hotel, AC still not on, asked about it, got the run around, lied to, dirty looks from staff, insults from other "guests" they looked like the homeless. Grabbed our luggage and got the heck out of there. Luckily they don't take credit cards so I was only out the cash for one night - couldn't be bothered attempting the refund conversation with the lying staff. All in all a crappy experience, as was Las Terrenas. I love the north shore area, Sosua and Cabarete are great, this place I'd avoid. Noisy, dirty, crowded, dangerous to walk around, terrible service, expensive for the DR, not one good thing to say about the place, except the Hotel Caribey on the other side of town. don't bother with this sewer of a town. Go to Cabarete and have a great time instead.
3 Thank Al W
doctorpatrick
Gainesville, FL
9077
Reviewed 15 Sep 2013
The only thing I didn't like was having to leave after only five days. Laidback owners Aida from Santo Domingo & husband Philippe from Bordeaux did everything possible to make our stay pleasant. Wonderfully large rooms in this 16 unit property with big baths, bar/restuarants and a minimarket on premises. On Playa del Palapa one of the nicer stretches of Las Terrenas. Breakfast of coffee, juice and a plate of toast with jelly was included in 2100 &RD per day. Nice pool. Tam-Tam Resturante on second floor and Philippe is the chef who insisted that we eat for free. (We left a LARGE tip.) The owners speak English, Spanish and French and were previously in business on Saint Martin. The stay was enhanced by their pets: cat Bedule, Max the Rottweiler and two frisky chichuachaus. We left early to catch a luxury bus to Santo Domingo which the owners had arranged to stop in front of the hotel. On our last night the owners insisted that we move to a very quiet room and sent staff to pack and move us.The security guard carried our bags and Max sat with us until we left. What great memories we left with!
1 Thank doctorpatrick
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About
Description
NEWLY RENOVATED in 2014 ! Hotel Palapa beach club is located on Playa Punta Popy, Las Terrenas. On one of the nicest beaches in the Dominican Republic. And only a few steps away from the sparkling city center of Las More Terrenas Our Hotel has 16 bungalows who can accommodate 1 to 6 People, perfect for couples with children or small groups, some of our bungalows have a small kitchen. Every morning you can have breakfast served on the beach or at the pool. A little bit hungry in the afternoon or in the evening? Our beach bar 'Calmos Cafe is open from 7.30Am until 8.00Pm . We serve a variety of fresh local food, fish, meat & pastas at great prices. Every day between 5pm and 7pm it's 'Happy Hour' on al rum cocktails. In the evening you can have some nice dining in our restaurant 'Tam Tam' where we serve lobster, camarones, meat and Swiss Fondue with exquisite side dishes. Palapa Beach Club also offers a lot of water activities and excursions. You can take some kite surf lesson, surf the waves and paddle on the crystal clear water of Punta Popy. If you want to book an excursion and visit the waterfall 'Limon' , watch the wales or rent an ATV and visit 'Route de Cafe' our staff will gladly inform you about all the activities our club offers. We hope you enjoy your stay in Hotel Palapa Beach Club Less
Hotel Amenities
HOTEL FEATURES
Pool
Beachfront
Free Parking
Bar/Lounge
Restaurant
Free High Speed Internet (WiFi)
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Room Service
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Style
On the Beach
Hotel Style
On the Beach
Number of rooms
16
Price range
US$ 40 - US$ 100 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Palapa Las Terrenas, Samana, Dominican Republic
Location
Caribbean > Dominican Republic > Samana Province > Las Terrenas
Hotel Style
On the Beach
Number of rooms
16
Price range
US$ 40 - US$ 100 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Palapa Las Terrenas, Samana, Dominican Republic
Location
Caribbean > Dominican Republic > Samana Province > Las Terrenas
Photos
Traveller (39)
Room & Suite (11)
Pool & Beach (7)
Dining (1)
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Questions & Answers
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794maribelb
18 August 2018|
Answer
Response from 794maribelb |
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Votes
Room Tips
"Inspect carefully. Get everything in writing."
topdeckgames
16 Nov 2014
Read review
"There are no "bad" rooms."
doctorpatrick
15 Sep 2013
Read review
"Pay extra for the A/C!"
S4rah191919
22 Oct 2012
Read review
"Sam's the man if you need anything"
Dieselfool
9 Jun 2011
Read review
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