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Grand Bahia Principe El Portillo

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Traveller (8428)
Pool & Beach (2611)
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Overview
  • Excellent57%
  • Very good32%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“junior suite”(186 reviews)
“lobby bar”(250 reviews)
“fish”(450 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Offers from Grand Bahia Principe El Portillo
Special Offer: SAMANA, YOUR PARADISE
Offers from Grand Bahia Principe El Portillo
Special Offer: SAMANA, YOUR PARADISE
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Reviews (6,490)
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1,003
273
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64
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1,612
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273
88
64
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All reviewsjunior suitelobby barfisha la carte restaurantsquiet poolprivilege clubmain buffetgourmet restaurantmain poollots of varietygrand bahiadifferent themeair transatcoral reefride from the airportanimation teamother resorts
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1,821 - 1,825 of 3,040 reviews
Reviewed 16 November 2013

Booked holiday for 6 nights but only ended up being 5 days as transfer time was 3.5 hours when were told by thomsons it would be 40 mins!! Once we arrived we we're give a twin room when we actually booked a double this was...More

2  Thank Hamidrahman
Response from Customer Servic... B, Jefe Calidad & Customer Service at Grand Bahia Principe El PortilloResponded 29 November 2013

Dear Guest, First let me inform you that your opinion is valuable to us, therefore we are extremely proud and happy for having left a pleasant memory. We are especially appreciating your positive comments about our buffet and our beautiful beach. Comments like that you...More

Reviewed 14 November 2013

We stayed here from 4th Nov - 13th 2013. This was our first trip away together so we wanted to go somewhere hot, relaxing and most importantly with 24hr all inc.!!! We didn't actually book into this hotel,however due to circumstances beyond our Tour Operator's...More

3  Thank EMWD100
Response from Customer Servic... B, Jefe Calidad & Customer Service at Grand Bahia Principe El PortilloResponded 29 November 2013

Dear Guest Cordial greetings from all the team working in Grand Bahía Príncipe El Portillo; we would like to thank you for taking the time to communicate the impressions of your vacation with our Tripadvisor community. It is clear that our customers are the most...More

Reviewed 14 November 2013

If you book the coach transfer be prepared for a 3.5 hour drive! We read that the transfer was 40mins - not true! We booked a king size bed and got a room with 2 double beds. The bath tub wad disgusting with blond hair...More

2  Thank spydiah
Response from Customer Servic... B, Jefe Calidad & Customer Service at Grand Bahia Principe El PortilloResponded 29 November 2013

Dear Guest, Thank you for taking the time to express your concerns regarding your recent stay at our Grand Bahia Principe El Portillo. I deeply regret to learn that we did not fully exceed your expectations. In Bahia Principe Hotels and Resorts we believe that...More

Reviewed 13 November 2013

My wife and I booked a Vacation to the Gran Bahia Prinicpe El Portillo in the Dominican with our two daughters aged 14, 11. We checked in on June 8th and checked out on June 15th 2013. When we arrived they had a room with...More

16  Thank Daniela-Bill
Response from Customer Servic... B, Jefe Calidad & Customer Service at Grand Bahia Principe El PortilloResponded 29 November 2013

Dear Guest, We greatly appreciate you have chosen our Grand Bahia Principe El Portillo for your trip to the Dominican Republic. I would like to clarify The Dominican Republic, like most tropical and subtropical regions with his tropical climate, has countless insects, especially during rainy...More

Reviewed 11 November 2013

This was our first trip to DR, we chose las Terrenas from the reviews that we had seen. The Grand Bahia Principe El Portillo was one of the best resorts that we have been to. Beautiful grounds, friendly, excellent staff, a lot of different things...More

5  Thank shelly p
Response from Customer Servic... B, Jefe Calidad & Customer Service at Grand Bahia Principe El PortilloResponded 29 November 2013

Dear Guests, We are very happy to hear that you have found Grand Bahia Principe El Portillo a wonderful hotel and that the assigned rooms were suitable for you and your family. Thank you for your review about the hotel. Your experience is specially valuable...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Beachfront
Room Service
Spa
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Laundry Service
Multilingual Staff
Babysitting
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Spa
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$ 137 - US$ 367 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Las Terrenas
#3 Family Hotel in Las Terrenas
#3 Spa Hotel in Las Terrenas
#4 On the Beach Hotel in Las Terrenas
#6 Romantic Hotel in Las Terrenas
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 137 - US$ 367 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Las Terrenas
#3 Family Hotel in Las Terrenas
#3 Spa Hotel in Las Terrenas
#4 On the Beach Hotel in Las Terrenas
#6 Romantic Hotel in Las Terrenas
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (8428)
Pool & Beach (2611)
Room & Suite (864)
Dining (712)
Family and Play Areas (131)
Amenities (40)
Business Centre & Event Rooms (25)
Questions & Answers
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sheltertesskay
20 April 2018|
AnswerShow all 3 answers
Response from iwantowrite | Reviewed this property |
Sorry, but we just snorkel. I am not familiar with the scuba available. Perhaps an email directly to the hotel may be helpful. Have a fab vacay. We are planning to go back in the late fall! Great place.
0
Votes
lmp199
17 April 2018|
AnswerShow all 5 answers
Response from LoveToTravelSouth | Reviewed this property |
the free Wiifii in the lobby was really slow and totally unreliable..some days didn't work. I am told you can pay $9 per device for better Wifi now
1
Vote
canadaworldtraveler9
16 April 2018|
AnswerShow all 2 answers
Response from EwaTorontoHighpark | Reviewed this property |
All the buildings have junior superior rooms.Cheers
0
Votes
Room Tips
"Avoid building 27 unless you like the sound of road traffic."
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"Building 26 had large suites. No elevators at this resort so if you have mobility issues you must get 1st..."
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"26210 is an awesome room!"
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"Junior suite superior is amazing."
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