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Grand Bahia Principe El Portillo

6,352 reviews
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Traveller (8264)
Pool & Beach (2562)
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Overview
  • Excellent57%
  • Very good32%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“junior suite”(185 reviews)
“lobby bar”(247 reviews)
“fish”(436 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star Hotel
All hotel details
Offers from Grand Bahia Principe El Portillo
Special Offer: SUMMER SAVINGS -50%
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Reviews (6,352)Write a Review
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1,621 - 1,625 of 2,987 reviews
Reviewed 1 March 2014

I was originally booked to go to Punta Cana to the Bahia Principe Bavaro, however weather didn't permit, so we were able to rebook an Air Canada Vacations package to this resort in Samana. I had never even heard of Samana in D.R. but with...More

1  Thank Wandawomaninc75
Response from Customer Servic... B, Jefe de Calidad & Customer Service at Grand Bahia Principe El PortilloResponded 3 March 2014

Dear Guests, We are very happy to hear that you have found Gran Bahia Principe El Portillo a wonderful hotel. Thank you for your review about the hotel. Your experience is specially valuable for us, as you can give us feed back along the time....More

Reviewed 1 March 2014 via mobile

My Husband and I stayed Feb 20-27/14 and really liked the resort...the food was good, rooms clean, beach awesome, staff were very friendly! Resort was quiet compared to others, mostly adult couples and some families with small children. All in all we would definitely recommend...More

1  Thank Michelle O
Response from Customer Servic... B, Jefe de Calidad & Customer Service at Grand Bahia Principe El PortilloResponded 3 March 2014

Dear Michelle, First of all receive cordial greetings from all the team working at Grand Bahia Principe El Portillo. We are very pleased make us participant of your opinions that we will take in consideration to improve all the areas needed, because there’s no better...More

Reviewed 28 February 2014

We stayed at the El Portillo for 2 weeks for the first time and were awed with the beauty and lushness of the Samana area. The resort was kept very clean and the grounds were very well manicured, every day workers were trimming and cleaning....More

Thank paradiseseekers2
Response from Customer Servic... B, Jefe de Calidad & Customer Service at Grand Bahia Principe El PortilloResponded 3 March 2014

Dear Guest, First of all we would like to thank you for your nice comments about the Hotel and we hope that you have had a nice trip back home. We really appreciate your comments because we want to be better everyday and work to...More

Reviewed 27 February 2014

I should probably start off with saying this is the first time we stayed at an all inclusive. It is also the last time. Not that our experience was not good but two weeks at an all inclusive is just not for us. The hotel...More

1  Thank Helle M
Response from Customer Servic... B, Jefe de Calidad & Customer Service at Grand Bahia Principe El PortilloResponded 5 March 2014

Dear Helle, First and foremost, thank you for posting a review of your stay with us in our TripAdvisor community. We appreciate all of our guests’ opinions as it allows us to develop further our skills, and most importantly learn from and of our profession....More

Reviewed 26 February 2014

We were a group of 4 adults, when we arrived at the airport we were lucky and had a van taking just the four of us to the resort, so they stopped on the way so we could take pictures of the beautiful country side....More

2  Thank Summer345
Response from Customer Servic... B, Jefe de Calidad & Customer Service at Grand Bahia Principe El PortilloResponded 28 February 2014

Dear Guest, First of all, we would like to thank you very much for taking your time and giving us this detailed comment about your stay in Bahia Principe. We are glad to listen that you enjoy your time with us. I will transmit your...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Beachfront
Room Service
Spa
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Laundry Service
Multilingual Staff
Babysitting
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Spa
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$ 148 - US$ 368 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Las Terrenas
#1 Top resorts Hotel in Las Terrenas
#1 On the Beach Hotel in Las Terrenas
#3 Family Hotel in Las Terrenas
#6 Romantic Hotel in Las Terrenas
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 148 - US$ 368 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Las Terrenas
#1 Top resorts Hotel in Las Terrenas
#1 On the Beach Hotel in Las Terrenas
#3 Family Hotel in Las Terrenas
#6 Romantic Hotel in Las Terrenas
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (8264)
Pool & Beach (2562)
Room & Suite (848)
Dining (700)
Family and Play Areas (124)
Amenities (40)
Business Centre & Event Rooms (24)
Questions & Answers
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Neil R
17 February 2018|
AnswerShow all 3 answers
Response from retepremhel | Reviewed this property |
I have not been in all the rooms but all the rooms that I have been in had a iron
0
Votes
bonnieh66
17 February 2018|
AnswerShow all 3 answers
Response from Solel66 | Reviewed this property |
110 voltage. we were at building 28, 4 min. walk from the main one. Very quiet.
1
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123456382
Room Tips
"Building 1 , 2 and 3 is close to everything."
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"First floor if you have mobility issues ( strollers, wheelchair, joint pain)"
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"Had a room close to beach. Building 1, 3, and 5 are close to everything."
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"Stay away from building 27! It’s right next to the disco, so unless you love really loud music until the wee..."
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