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Grand Bahia Principe El Portillo

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Traveller (8498)
Pool & Beach (2622)
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Overview
  • Excellent57%
  • Very good32%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“junior suite”(186 reviews)
“lobby bar”(250 reviews)
“fish”(450 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Additional information
Offers from Grand Bahia Principe El Portillo
Special Offer: SAMANA, YOUR PARADISE
Offers from Grand Bahia Principe El Portillo
Special Offer: SAMANA, YOUR PARADISE
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Reviews (6,530)
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1,005
274
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64
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1,619
1,005
274
89
64
Show reviews that mention
All reviewsjunior suitelobby barfisha la carte restaurantsquiet poolprivilege clubmain buffetgourmet restaurantmain poollots of varietygrand bahiadifferent themeair transatcoral reefride from the airportanimation teamother resorts
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1,551 - 1,555 of 3,051 reviews
Reviewed 28 May 2014

Just got back from a week vacation here. For the price the value was OK. Food was OK and drinks were cheap stuff. Coral too shallow and close to shore to take out the catamaran's unless you are really sure of yourself or they will...More

Thank Meandmyguy2
Response from Customer Servic... B, Jefe de Calidad & Customer Service at Grand Bahia Principe El PortilloResponded 30 May 2014

Dear Guest, Firstly, thank you for taking the time to post a review of your stay in our hotel. We appreciate your comment and value your opinion for the overall betterment of our hospitality. We are especially appreciating your comments about the quality of our...More

Reviewed 28 May 2014

We spent a week at Grand Bahia Principe El Portillo and it was fabulous. There were 5 of us and we had adjacent standard rooms which worked very well for our family group. The rooms were very comfortable with a good sized bathroom and very...More

2  Thank PicMorDaisies
Response from Customer Servic... B, Jefe de Calidad & Customer Service at Grand Bahia Principe El PortilloResponded 29 May 2014

Dear Guest, Thank you for taking your time and write this comment about our hotel! We really appreciate your nice comments regarding our hotel, rooms and services We hope to welcome you again to the Gran Bahia Principe El Portillo and to thank them in...More

Reviewed 28 May 2014

Best place we stayed at we have gone away 13-14 times we are looking at booking this places again in the next couple weeks with a group of about 12. The staff was amazing. Migel Carlos , Nadieska , Aldertos, Alfredo , not to mention...More

1  Thank Godmaire
Response from Customer Servic... B, Jefe de Calidad & Customer Service at Grand Bahia Principe El PortilloResponded 28 May 2014

Dear Guest, We would like to thank you for taking the time to communicate the impressions of your vacation with our Tripadvisor community. At the Grand Bahia Principe El Portillo we have a commitment to provide quality service beyond our guests’ expectations, and it is...More

Reviewed 28 May 2014

My mom, dad, husband and I just returned from a 10 day visit to the Grand Bahia El Portillo. It was pretty much exactly as we expected and read about from others reviews. Reasons I would return to this resort- The staff is AMAZING! The...More

4  Thank Kiersten B
Response from Customer Servic... B, Jefe de Calidad & Customer Service at Grand Bahia Principe El PortilloResponded 28 May 2014

Dear Guest, Is a pleasure Heard about your resent stay, therefore we are extremely proud and happy for having left a pleasant memory. We are especially appreciating your positive comments about the quality of our service and our staff. Comments like that you send us,...More

Reviewed 27 May 2014

Biggest problem about this resort is that it is a four hour drive from Puerta Plata Airport - if we had know this we would have booked a different hotel - the last thing you need after an 8 hour plus flight is a four...More

Thank Louise Cook
Response from Customer Servic... B, Jefe de Calidad & Customer Service at Grand Bahia Principe El PortilloResponded 28 May 2014

Dear Guest, First of all thank you for trusting in Bahia Principe Hotels & Resort and for choosing us to enjoy your holidays at the Grand Bahia Principe El Portillo. We appreciate so much that you have taken the time to write your comments and...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Beachfront
Room Service
Spa
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Laundry Service
Multilingual Staff
Babysitting
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Spa
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$ 139 - US$ 372 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Las Terrenas
#3 Family Hotel in Las Terrenas
#3 Spa Hotel in Las Terrenas
#4 On the Beach Hotel in Las Terrenas
#6 Romantic Hotel in Las Terrenas
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 139 - US$ 372 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Las Terrenas
#3 Family Hotel in Las Terrenas
#3 Spa Hotel in Las Terrenas
#4 On the Beach Hotel in Las Terrenas
#6 Romantic Hotel in Las Terrenas
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (8498)
Pool & Beach (2622)
Room & Suite (866)
Dining (734)
Family and Play Areas (133)
Amenities (40)
Business Centre & Event Rooms (25)
Questions & Answers
Ask a question
Donald K
14 May 2018|
AnswerShow all 2 answers
Response from BahiaPrincipe_hotels | Property representative |
Hi Donald K, I´m afraid there is no such an upgrade available however you can pay for premium liquores in any bar or restaurante. Have a great day! Kind regards, Barbara Helpdesk
0
Votes
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Pierre A
11 May 2018|
AnswerShow all 2 answers
Response from BahiaPrincipe_hotels | Property representative |
Hi Pierre A, I suggest next time you speak to reception in case you have any problem with the AC so that they can look into it for you or if necessary then change your room. Have a great day! Kind regards, Barbara Helpdesk
0
Votes
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sheltertesskay
20 April 2018|
AnswerShow all 3 answers
Response from iwantowrite | Reviewed this property |
Sorry, but we just snorkel. I am not familiar with the scuba available. Perhaps an email directly to the hotel may be helpful. Have a fab vacay. We are planning to go back in the late fall! Great place.
0
Votes
Room Tips
"3108 Building 3 excellent location. Central to everything"
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"Lots of walking at this resort as it is very large."
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"If you have mobility issues ask for a ground floor room. There is a shuttle service available if you need it."
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"We travelled with Air Transat and that gave us a few perks including a room close to everything. We were in..."
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