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Grand Bahia Principe El Portillo

Certificate of Excellence
15/05/2017 16/05/2017
1 room 2 adults 0 children
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Grand Bahia Principe El Portillo
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5,742 Reviews from our TripAdvisor Community

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Showing 2,779: English reviews
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new brunswick
Reviewed yesterday NEW

We wen't there for my daughter wedding. We were a party of 38 persons. Resort is well maintained. A la carte dinner is very hard to get. They never have disponilility unless you are willing to go eat at 9h00-9h30 at night. Not really a good hour for kids. Buffet food is ok but it's redundant. After a week you...

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Helpful?
1Thank lizNewBrunswick
Redbridge ontario Canada
Reviewed yesterday NEW

Fantastic in all aspects. The staff are very accommodating and friendly happy people who just want to make you happy. Great rooms. Amazing beach that goes on forever. The buffet is huge and the restaurants are great. The town is only a 10 minute taxi ride. There is never a problem with chairs. This is by far the best beach...

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Thank Cindy W
Halifax, Canada
Reviewed yesterday NEW

I'll start with the few things that irritated me. If theses don't bother you, then this is the right place for you. The "Adults Only" pool was usually full of kids. This was especially irritating, because the quiet area played into my selection of this resort. Consistently terrible drink service at all meals services. No water refills, and drinks would...

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Helpful?
Thank ScotchBender
Alliston, Canada
Reviewed 3 days ago NEWvia mobile

Stayed April 16 - 23 Nothing negative to say about this resort. It is clean, has great resturants and the grounds and beach are beautiful.. we had no issues at all with any aspect of the resort. We spent a few days in the neighboring town, Las Terrenas. We booked this resort due to it location amd proximity to town....

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2Thank sun4511
Reviewed 4 days ago NEW

A very well-maintained and pretty place. Check-in was quick & easy, and we were escorted to our room in short order. We didn't get into any of the buildings we asked for, but ours (27) was good. The only complaint was that it's by the main road, and you'll hear traffic. It's not a very heavily traveled road, but you'll...

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2Thank cptjoe36
Reviewed 4 days ago NEWvia mobile

We came from the uk with 3 boys. We were worried about the distance (9hr flight plus 3.5hr transfer) and although it was a long way it was worth it. A lovely peaceful resort in beautiful surroundings. But better for 2 weeks than just one. The rooms were lovely and kept spotlessly clean. The restaurants have stunning beach views and...

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3Thank PadLuce
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, First let me inform you that your opinion is valuable to us, therefore we are extremely proud and happy for having left a pleasant memory. We are especially appreciating your positive comments about of our facilities and our beautiful beach. Comments like that you send us, are what motivate us as a team every day to improve the...

Ontario, Canada
Reviewed 5 days ago NEW

Had a great time,great place and food. The pool areas are very clean,the service is friendly and always smiling, beach is very clean and nice to relax on. Lots of food no shortage, drinks are awesome especially the Miami Vice one. the music in the loung was awesome. The front desk is very helpful helping with the internet service

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Helpful?
2Thank kbirdd27
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, It is truly a pleasure for us to learn that you enjoyed your stay at our resort, especially the services. We are very proud to have received your excellent comments regarding our employees. Please do not hesitate on contacting us in our e-mail address info.elportillo@bahia-principe.com. Bahia Principe Hotels & Resorts, your best hotel in Samana. Yours respectfully, Braulio...

Las Terrenas
Reviewed 6 days ago NEW

Enjoy the resort or see the sites; it's worth it! The staff is wonderful and the stay was quite lovely. Ramón or sine, you'll have a fun time. If you dont speak the language, there are several people who are willing to help--a language barrier is never a problem.

Review collected in partnership with this hotel
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1Thank O6809HFrichardb
Customer Servic... B, Social M edia Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Please allow us to reassure that we are extremely proud to know that you had a fantastic time with us. It is a pleasure for all of us to hear that we were able to fulfill your expectations. Your comments are valuable to us in order to continuously improve our service and standards. Thank you for your comments...

owen sound
Reviewed 1 week ago via mobile

My husband and I travelled to GBP El Portillo the first week of April. The resort was beautiful. Employees were constantly working around the resort to keep it clean and the grounds picture perfect. Staff was very friendly. We ate at the Brazilian and the Italian restaurants. The food was excellent. We had rain the first evening and the rest...

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Helpful?
4Thank shelley d
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, First let me inform you that your opinion is valuable to us, therefore we are extremely proud and happy for having left a pleasant memory. We are especially appreciating your positive comments about the quality of our service and our staff. Comments like that you send us, are what motivate us as a team every day to improve...

Timmins, Canada
Reviewed 1 week ago

Visited for 10 days March 18-28, the resort was full on arrival. Checking-in was... an experience, they seemed overwhelmed and somewhat disorganized. I had emailed them twice and my travel agent had requested a 2nd or 3rd floor room for health reasons. What do we get, a ground floor, smelly, damp room. Took 2 days and continuously going to the...

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Helpful?
2Thank 95Ron
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Thank you for taking the time to express your concerns regarding your recent stay at our Grand Bahia Principe El Portillo. I deeply regret to learn that we did not fully exceed your expectations. In Bahia Principe Hotels and Resorts we believe that only by listening carefully to the comments and suggestions of our guests we are able...

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15/05/2017 16/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services: 2 pools Jacuzzi Sun terrace with loungers and sun umbrellas Pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, tennis court, basketball court, volleyball net on the beach Water activity and scuba diving centre WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) Entertainment theatre Main buffet restaurant and 4 a la carte restaurants 8 Bars Snack-bar Pueblo Principe: local craft stores, live music, shows, bars and disco. Rooms 582 rooms including 4 types: Standard, Club Golden Junior Suite, Junior Suite and Family Suite. Junior Suites are larger than Standard rooms. Room facilities: King size bed or 2 full size beds Fully-equipped bathroom with hydromassage bath tub, shower, hair dryer and magnifying mirror Air conditioning Ceiling fan Terrace or balcony Telephone Radio alarm clock Satellite TV Coffee-making facilities Mini-bar Safe (with additional charge) WiFi (additional charge) Ironing set (available on request) Superior Junior Suite: balcony or terrace, sitting area with sofa-bed, ironing set, coffee-making facilities, private guest service phone line, umbrella, VIP amenities. Club Golden and Club Hacienda Junior suites (See page 18 Club Golden, Club Hacienda) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Children's pool Mini Club with daytime activities Evening Mini Disco Babysitting service (additional charge) Bahia Scout Water park Other services Medical service (additional charge) Pharmacy (additional charge) Bus stop opposite the hotel Personalised diets on request and subject to circumstances Specialised service for organising weddings, incentive trips, events and anniversaries ... more   less 

Additional Information about Grand Bahia Principe El Portillo

Address: Crta. las Terrenas - El Limon, km 4, Las Terrenas, Dominican Republic (Formerly El Portillo Beach Resort)
Region: Caribbean > Dominican Republic > Samana Province > Las Terrenas
Price Range: ₹ 8,248 - ₹ 23,972 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe El Portillo 3.5*
Number of rooms: 606
Reservation Options:
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Also Known As:
Gran Bahia Principe El Portillo Hotel Las Terrenas
El Portillo Beach Resort
Grand Bahia Principe El Portillo Las Terrenas, Samana, Dominican Republic
Hotel Style:
#1 Top resorts Hotel in Las Terrenas
#3 Family Hotel in Las Terrenas
#3 Spa Hotel in Las Terrenas
#3 On the Beach Hotel in Las Terrenas
#6 Romantic Hotel in Las Terrenas
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe El Portillo staff and other travellers.
866 questions
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Brooklyn, New York

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Questions? Get answers from Grand Bahia Principe El Portillo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“block five is well situated...not a place to go if you won't a lot of entertainment. Pool is to small”
lizNewBrunswick, 26 Apr 2017 | Read review
“Villa 1, 2, 3 and 4”
CindyW106, 26 Apr 2017 | Read review
“Villa 26 is a long walk from the buffet and beach, but the rooms are excellent and it's very quiet.”
ScotchBender, 26 Apr 2017 | Read review
“if you can handle 3 flights of stairs a top floor room might be preferable so you dont hear heavy walkers above”
915edeld, 17 Apr 2017 | Read review
“I preferred the room from 1 to 10 for location.”
sk8pro, 15 Apr 2017 | Read review
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