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Bahia Principe Grand El Portillo All Inclusive

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Crta. Las Terrenas El Limon Km 4., Las Terrenas 32000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$ 544
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Free cancellation until 25/07/21
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Expedia.comUS$ 544
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (10320)
Room & Suite (1007)
Dining (924)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Regular temperature checks for staff
  • Contactless check-in
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Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Bahia Principe Grand El Portillo All Inclusive
Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 44 hotels in Las Terrenas
Location
Cleanliness
Service
Value
Travellers' Choice
Facilities and services: 2 pools Jacuzzi Sun terrace with loungers and sun umbrellas Pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, tennis court, basketball court, volleyball net on the beach Water activity and scuba diving centre WiFi access in the lobby (24h per day free of charge) and in rooms (additional charge) Entertainment theatre Main buffet restaurant and 4 a la carte restaurants 8 Bars Snack-bar Pueblo Principe: local craft stores, live music, shows, bars and disco. Rooms 582 rooms including 4 types: Standard, Club Golden Junior Suite, Junior Suite and Family Suite. Junior Suites are larger than Standard rooms. Room facilities: King size bed or 2 full size beds Fully-equipped bathroom with hydromassage bath tub, shower, hair dryer and magnifying mirror Air conditioning Ceiling fan Terrace or balcony Telephone Radio alarm clock Satellite TV Coffee-making facilities Mini-bar Safe (with additional charge) WiFi (additional charge) Ironing set (available on request) Superior Junior Suite: balcony or terrace, sitting area with sofa-bed, ironing set, coffee-making facilities, private guest service phone line, umbrella, VIP amenities. Club Golden and Club Hacienda Junior suites (See page 18 Club Golden, Club Hacienda) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Children's pool Mini Club with daytime activities Evening Mini Disco Babysitting service (additional charge) Bahia Scout Water park Other services Medical service (additional charge) Pharmacy (additional charge) Bus stop opposite the hotel Personalised diets on request and subject to circumstances Specialised service for organising weddings, incentive trips, events and anniversaries
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Full view
Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Hot bath
Pool / beach towels
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Tennis court
Water park
Aerobics
Entertainment staff
Evening entertainment
Fishing
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Mid-range
Languages Spoken
English, French, Spanish
7,455Reviews1,580Q+A100Room tips
Traveller rating
  • 4,088
  • 2,385
  • 640
  • 200
  • 146
Time of year
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Popular mentions
Jason wrote a review Feb 2021
Santo Domingo, Dominican Republic29 contributions7 helpful votes
I went for my honeymoon for one week, including new year's night. From the very beginning at the front door Manuel was just the tip of the iceberg on a really good service. Our room was big and comfy, the TV gave us problem sometimes but we wouldn't mind. The food was always good and the service of the staff perfect. I would recommend that on some areas of the buffet to put 1 or 2 extra people to make the process faster. Italian and greek restaurant were good, congratulations to Ariel the waiter. He was our waiter on a romantic dinner we have on the beach and on the greek restaurant also, really helpful and kind. I won't remember that a day on the buffet my wife was feeling sick and he came with a water with gas and lemon to help her. The shows at night were really good also. The new year's celebration was perfect. Thank you also to Yipsy, Victor at the pool Bar and Jose on the other pool bar, Thank you!
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Date of stay: December 2020
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Response from Yodalys Antúnez, Atención al huésped/Recepción at Bahia Principe Grand El Portillo All Inclusive
Responded 3 weeks ago
Dear Customer, Thank you for taking the time to give us such a good review of your recent stay at Bahía Príncipe Grand El Portillo in our Tripadvisor web page and share with our fans your experience with us. Hope to see you again at Bahia Principe Grand El Portillo. Best regards from Las Terrenas, Yodalys Antúnez Bahia Principe Grand El Portillo,
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Kasia K wrote a review Jan 2021
Wroclaw, Wroclaw, Poland44 contributions38 helpful votes
Very nice hotel. They make everything to protect the guests against pandemic. They clean and disinfect everything all the time. All „anti-covid” rules are always in place. Service is very good and efficient, very nice and helpful staff. Very tasty food- lots of fish and seafood. Rooms are spacious and spacious. It is a pity that the hotel will be closed because of very few guest during the pandemic time.
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Date of stay: February 2021Trip type: Travelled as a couple
2 Helpful votes
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Response from Yodalys Antúnez, Atención al huésped/Recepción at Bahia Principe Grand El Portillo All Inclusive
Responded 1 Feb 2021
Dear Guest, We are greatly appreciating your comments. Our goal it is achieve maximum satisfaction of our guests. We hope to welcome you again at Bahia Principe Grand El Portillo. Best regards, Yodalys Antúnez Online Reputation Grand Bahia Principe El Portillo
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Jean martino wrote a review Jan 2021
2 contributions
Totally unacceptable... we came in middle of January so the hotel was totally empty max 100 guests (supposed to be around 2000guests) The service is really bad the F&B department Totally useless.... Dont try to speak English most of them will not understand and they will answer to you in Spanish in a really rude way.. There is the buffet for breakfast lunch and dinner and this is fine but the offer you some a la carte restaurant and now its the problem... They never bring what you order, never apologies in case of mistakes. Hopefully the entertainment team are here to give u some reason to like this hotel . Special mention to Jensy one of the best dancer ever... So if you want to pay a lot for a really poor service go without hesitation here... We will never come back....not a good experience but this the management team they don't really want to help you in case of problem. Go for it and you will try by yourself...
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Date of stay: January 2021Trip type: Travelled as a couple
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Response from Yodalys Antúnez, Atención al huésped/Recepción at Bahia Principe Grand El Portillo All Inclusive
Responded 1 Feb 2021
Dear Guest, We would like to express our gratitude for having taken the time to write the impressions you had during your recent stay in our Hotel. We are very sorry to hear about the fact that in some aspects we could not fulfill your expectations. Comments such as yours are what we strive for everyday to improve the quality of the services we provide. On behalf of the staff of Bahia Principe Grand El Portillo, receive our apologies for the inconveniences you had at our Hotel. Sincerely, Yodalys Antúnez Online Reputation Bahia Principe Grand El Portillo
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Liliana wrote a review Jan 2021
Dominican Republic18 contributions3 helpful votes
The hotel does not enforce the rules of distancing due to the pandemic, neither my family nor I feel safe in this hotel. They let guests blast loudspeakers in the pool and even in restaurants. We stayed 6 days, of which 5 days the air conditioning in our room did not work; The minibar never worked either, also in the bathroom of our room there was a leak . Although we are members of the Mi Bahía Principe club, we do not feel a special treatment. We will not return to this hotel ever.
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Date of stay: December 2020Trip type: Travelled with family
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Response from Yodalys Antúnez, Atención al huésped/Recepción at Bahia Principe Grand El Portillo All Inclusive
Responded 20 Jan 2021
Dear customer, Thank you for choosing Bahia Principe Grand El Portillo, as well as taking the time to write and tell us your views on the experience you had during your stay in our hotel. We are very sorry to hear about the fact that in some aspects we could not fulfill your expectations. Comments such as yours are what we strive for everyday to improve the quality of the services we provide. On behalf of the staff of Bahia Principe Grand El Portillo, receive our apologies for the inconveniences you had at our Hotel. Sincerely, Yodalys Antúnez Online Reputation Bahia Principe Grand El Portillo
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mihaela m wrote a review Jan 2021
9 contributions3 helpful votes
one of my best stays in an all inclusive resort (went several times in Grand Bahia Principe Riviera Maya). The recent renovations and the exceptional disinfecting measures made this place sparkling clean, spotless. there were obviously less people than usual x-mas holidays, but around 25th many locals joined the foreign tourists. so the atmosphere was pleasant, the entertainment with live music very good and the personnel quite nice (given that they did not work for 9 months) especially the buffet and restaurants were managed impeccably; all measures taken were rigorous, but not causing discomfort. food was very good, savoury fruits and nicely presented. for non Spanish speakers could have been less easier to ask for something, so maybe more multilingual labels placed around. there were no pushy sellers at the beach or lobby. the a la carte restaurants were very good (less perhaps the Italian) check in and check out could be a bit faster. wifi was good in common areas, less stable in the room. the room was ok, but I was not very pleased, it took two days to have the shower repaired and hot water running. also access cards got demagnetised often. I did not ask to change the room, because it was close to lobby and buffet/restaurants/beach. I highly recommend this place, if you can travel during these crazy times. Congratulations to management and personnel. I had a great time! I wish I would have stayed two weeks.
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Date of stay: December 2020
1 Helpful vote
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Response from Yodalys Antúnez, Atención al huésped/Recepción at Bahia Principe Grand El Portillo All Inclusive
Responded 12 Jan 2021
Dear Customer, Thank you for taking the time to give us such a good review of your recent stay at Bahía Principe Grand El Portillo in our Tripadvisor web page and share with our fans your experience with us. Hope to see you again at Bahia Principe Grand El Portillo. Best regards from Samana, Yodalys Antúnez Online Reputation Bahia Principe Grand El Portillo,
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PRICE RANGE
US$129 - US$744 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gran bahia principe el portillo hotel las terrenas, el portillo beach resort
FORMERLY KNOWN AS
El Portillo Beach Resort
LOCATION
CaribbeanDominican RepublicSamana ProvinceLas Terrenas
NUMBER OF ROOMS
606
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Frequently Asked Questions about Bahia Principe Grand El Portillo All Inclusive
Which popular attractions are close to Bahia Principe Grand El Portillo All Inclusive?
Nearby attractions include Playa El Portillo (3.8 km), Playa Las Ballenas (6.3 km), and Playa Punta Popy (3.5 km).
What are some of the property amenities at Bahia Principe Grand El Portillo All Inclusive?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Bahia Principe Grand El Portillo All Inclusive?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Bahia Principe Grand El Portillo All Inclusive?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Bahia Principe Grand El Portillo All Inclusive?
Yes, free parking is available to guests.
What are some restaurants close to Bahia Principe Grand El Portillo All Inclusive?
Conveniently located restaurants include 18 El Dieciocho, L' Industrie Pizzeria LT, and El Lugar.
Are there opportunities to exercise at Bahia Principe Grand El Portillo All Inclusive?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Bahia Principe Grand El Portillo All Inclusive have an airport shuttle?
Yes, Bahia Principe Grand El Portillo All Inclusive offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Bahia Principe Grand El Portillo All Inclusive?
Yes, dry cleaning and laundry service are offered to guests.
Does Bahia Principe Grand El Portillo All Inclusive offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Bahia Principe Grand El Portillo All Inclusive?
The staff speaks multiple languages, including English, Spanish, and French.