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Macdonald Berystede Hotel & Spa

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Macdonald Berystede Hotel & Spa
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2,041 Reviews from our TripAdvisor Community

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There are newer reviews for Macdonald Berystede Hotel & Spa
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Showing 2,024: English reviews
London, England, United Kingdom
Reviewed 3 weeks ago

My boyfriend and I came here in April 2015 and had the most wonderful time. Everything from the food to the service to the facilities was perfect and loved every minute of our stay here. We came for 2 nights and were very eager to get back. So we did just that and this weekend (27th - 29th Jan) we...

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Helpful?
1Thank Emma G
Edward A, General Manager at Macdonald Berystede Hotel & Spa, responded to this review

Dear Emma G, First of all thank you for taking the time to review our Hotel. I am still very happy to hear that you rate "the facilities, location, room and food, up there with the best you have ever experienced" However, I am very disappointed to hear that the Food & Beverage team let you and the Hotel down...

Windsor, United Kingdom
Reviewed 3 weeks ago

Celebration weekend for a special family birthday, everything was wonderful from when we checked in to service, food & a fantastic, comfortable well equipped, very clean room. This hotel has had a refurbishment which is very stylish indeed, also since we last stayed a change in management. The atmosphere was so friendly in a can do attitude and a very...

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Helpful?
Thank TheAdamsFamily286
Edward A, General Manager at Macdonald Berystede Hotel & Spa, responded to this review

Dear TheAdamsFamily286 It is lovely to read such a positive review and I am delighted that you had such a luxurious weekend! I am always happy to read that the staff were so upbeat and that they made a difference to you all. I really do believe that is the people that make all the difference and I know that...

Portsmouth, United Kingdom
Reviewed 3 weeks ago via mobile

Just back from a night away at this hotel using Secret Escapes. Was very underwhelmed by bedroom and bathroom and was not as described or photographed by website. Described as French chateau, I was expecting quaint bedrooms. However was more like a Butlins set up as we were staying in the conference bedrooms, which I didn't even know this hotel...

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Helpful?
1Thank Poppydoos
Edward A, General Manager at Macdonald Berystede Hotel & Spa, responded to this review

Dear Poppydoos, Thank you for taking the time to review our Hotel and I am very sorry that you felt so misinformed by your travel agent. The Berystede has 126 bedrooms and and extensive Spa as well as some great meeting facilities. It is very difficult to show all of our bedroom types although we do have a broad selection...

Reviewed 4 weeks ago

In an absolutely lovely place, the hotel is located in a beautiful country, the parc has some trees of almost a hundred years! the manor with its superbe and tastefully decorated rooms will make you feel like one of the member of the royal court ! the place is so beautiful that it is difficult to say. particularly in December...

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Helpful?
Thank Catherine P
Edward A, General Manager at Macdonald Berystede Hotel & Spa, responded to this review

Dear Catherine P, What a delight it was to read and share your review with the Team. We are thrilled to hear that you had such a wonderful time and it was our pleasure to host you and your colleagues. It is brilliant to hear that you would recommend us and if you are indeed looking for an excuse to...

Aldershot, United Kingdom
Reviewed 18 January 2017

It was ok I guess, maybe just me but I would have expected more from this as we had cancelled another event at G-Live as we thought it would be a little more upmarket. My wife was thoroughly disappointed but I did inform her that it was New Years Eve so for the money I thought it was reasonable. However...............

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Helpful?
1Thank Darren L
Edward A, General Manager at Macdonald Berystede Hotel & Spa, responded to this review

Dear Darren L, Thank you for sharing your review with us. I am extremely sorry to be hearing that you had such a negative experience with us on new Years Eve. We have received a great many positive reviews both about the night and the food and it is very concerning to read your feedback. Many of our guests have...

London, England, United Kingdom
Reviewed 17 January 2017

We stayed there for a conference meeting. Great facilities. Great staff. Great food. All round a great place. Full of character. The modern conference centre is well place away from the main entrance so preserving the character.

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Helpful?
Thank Chris J A
Edward A, General Manager at Macdonald Berystede Hotel & Spa, responded to this review

Hello Chris J A, Thank you so much for reviewing our Hotel after your conference meeting. It is lovely to read such a positive review and I am delighted that you found the staff to be so great. We are very lucky to have such a fab hotel in such a great setting and it is wonderful to hear that...

Reviewed 16 January 2017 via mobile

Firstly a massive THANK YOU to Edward Adshead and the staff for helping me organise a surprise engagement for my now fiance on her birthday spent here. Beautiful venue with excellent facilities. The food here was outstanding and the room service is of a high standard. Aivo and the staff at the restaurant made sure my plan was executed perfectly....

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Helpful?
Thank Lewis P
Edward A, General Manager at Macdonald Berystede Hotel & Spa, responded to this review

Dear Lewis P, Congratulations once again to you and your Fiance! We are genuinely thrilled for the both of you and it is fantastic that all of your hard work and planning paid off. We feel very lucky to have been part of such a special thing. On a personal note, I was delighted to be of service to you...

London
Reviewed 15 January 2017 via mobile

We have just returned home from our weekend away to celebrate my husband's birthday and we had a fantastic time!! All the staff were really helpful and attentive. Our room was amazing with plenty of space. We had a chilled afternoon in the spa and my husband had a very relaxing massage. Dinner was fantastic and the food was stunning....

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Helpful?
Thank LondonKT
Edward A, General Manager at Macdonald Berystede Hotel & Spa, responded to this review

Dear LondonKT, Once again, our best birthday wishes to your Husband and thank you for staying with us this weekend. I know that the Team will be thrilled to read that you had such a great weekend and it is really lovely to know that we played a part in your celebrations. Chef Ramneek and Housekeeping Manager Janice, never get...

Epsom, United Kingdom
Reviewed 15 January 2017 via mobile

So we all have different standards and experiences and most of all comparisons. This is better than a Champneys and about as 5 star (it's rated 4) without paying £800 + for a weekend. A featured room, awsome breakfast, limited but excellent dinner (wine expensive). Fantastic spar with open air (swim through) hydrotherapy pool. Brilliant polite service. Definitely worth a...

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Helpful?
Thank Francis J
Edward A, General Manager at Macdonald Berystede Hotel & Spa, responded to this review

Hello Francis J, I am absolutely delighted to read your review and it is high praise indeed. I know that the Team will be thrilled to read it. You may remember talking to me on the Sofa's in the lobby when you arrived and I recall you referring to Champneys, which I don't mind admitting was a pretty high standard...

Surrey, United Kingdom
Reviewed 15 January 2017

Had to find a cat friendly hotel as had to evacuate house for emergency gas works Not an easy task, phoned the Berystede and they were more than accommodating Very pleasant stay for us and the cats! Lovely breakfast

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Helpful?
Thank Doris H
Edward A, General Manager at Macdonald Berystede Hotel & Spa, responded to this review

Hello Doris H, It sounds like things were "Purrrfect" for you, especially the breakfast. I know that I speak on behalf of the team when we wish you the very best of luck with your house and hope that you get settled back in very soon. As an animal lover, I am always surprised to hear that hotels are so...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Macdonald Berystede Hotel & Spa in Ascot is a beautiful, accessible, four-star hotel near Windsor which is surrounded by amazing landscaped gardens. Ideal for accommodation during Royal Ascot, the hotel is the closest four-star hotel to Ascot Racecourse. Access to Macdonald Berystede Hotel & Spa is easy from nearby London Heathrow Airport and the facilities are designed to appeal to both business and leisure guests alike. Short break visitors to the area will find the hotel a short distance from popular attractions such as Legoland, Thorpe Park, Windsor Castle and Wentworth Golf Course. And following a day of adventure, back at the hotel, there is a state-of-the-art thermal spa with six spa treatment rooms, an 18-metre swimming pool, rock and infra red saunas and an outdoor hydropool. Perfect for resting weary legs. Our AA-rosette award-winning Hyperion Restaurant serves a range of contemporary English and European cuisine, carefully crafted dishes using the finest quality, wholesome ingredients. Sit back, relax and let us cook up a delight for you. ... more   less 

Additional Information about Macdonald Berystede Hotel & Spa

Address: Bagshot Road, Sunninghill, Ascot SL5 9JH, England
Region: United Kingdom > England > Berkshire > Windsor and Maidenhead > Ascot > Sunninghill
Price Range: ₹ 8,387 - ₹ 18,250 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Berystede Hotel & Spa 4*
Number of rooms: 126
Reservation Options:
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Also Known As:
Macdonald Berystede Hotel Sunninghill
Macdonald Berystede Hotel And Spa
Macdonald Berystede Ascot
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Berystede Hotel & Spa staff and other travellers.
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Questions? Get answers from Macdonald Berystede Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are going to stay here, ask for a sound proof room (if they have any)”
 of 5 bubbles alexgL2589PL, 19 Feb 2017 | Read review
“Give the reception your specific requirements or online when booking.”
 of 5 bubbles TheAdamsFamily286, 29 Jan 2017 | Read review
“Call directly the reception desk they will do their very best to help you”
 of 5 bubbles S1222TIcatherinep, 22 Jan 2017 | Read review
“Don't get a room overlooking the front”
 of 5 bubbles DuncanP_12, 5 Jan 2017 | Read review
“You pay £20 per night for your dog to stay in the hotel.”
 of 5 bubbles SueA_1978, 4 Jan 2017 | Read review
5 of 5