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Mercure Kakadu Crocodile Hotel

Agoda.comUS$ 191*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 191*
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US$ 193*
US$ 193*
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Mercure Kakadu Crocodile Hotel
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1,073 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Kakadu Crocodile Hotel
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Showing 896: English reviews
Delray Beach, Florida
Reviewed 10 June 2016

Okay, granted, there don't seem to be a lot of lodging options in Kakadu, but you'd think a place this large would work a lot harder to improve the overall ambiance, décor, lighting, and dining room. Guess they don't need to, but it's hard to say anything much other than the bed was comfortable. In-room internet wasn't working either night...

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Helpful?
Thank Delray2002
Richard M, General Manager at Mercure Kakadu Crocodile Hotel, responded to this review

Dear Delray2002, Thank you for your review of our hotel following your recent trip to Kakadu. I apologise that we weren't able to meet up with all of your expectations. In regards to the room and restaurant design I am sorry they weren't to your satisfaction. We are in a world heritage location on traditional Aboriginal land and so the...

London, United Kingdom
Reviewed 10 June 2016

There wasn't much choice where to stay in Jabiru before and after a tour of Arnhem Land. But the Crocodile Hotel is pretty down at heel and showing its age. The whole place is tired and musty, with peeling paint and cracked wood: it should really be pulled down and rebuilt, and not in the absurd crocodile shape that makes...

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Helpful?
Thank Nick M
Richard M, General Manager at Mercure Kakadu Crocodile Hotel, responded to this review

Dear Nick M, We appreciate you taking the time to provide your feedback however it is disappointing to read your thoughts. Whilst we acknowledge that some parts of the property are showing signs of age, we are in a remote location in an extreme climate on traditional Aboriginal lands. The crocodile or "Ginga" in local language, is a revered and...

Natone
Reviewed 7 June 2016

Stayed here a couple of years ago, nothing has changed and therefore a little bit worse than last time. In serious need of renovations and a good clean. The room had a damp smell and even the windows were filthy, again. The food was quite average especially breakfast and the carpet in the dining room was badly stained. There is...

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Helpful?
Thank Fiona T
Richard M, General Manager at Mercure Kakadu Crocodile Hotel, responded to this review

Dear Fiona T, Thanks for sharing your comments following your stay with us in Kakadu. I am sorry that not all aspects of your experience with us met up to your expectations. Whilst we are in a remote location with an extreme climate, our aim remains to provide an exceptional experience to everyone visiting this unique and interesting World Heritage...

Caves Beach,Australia
Reviewed 6 June 2016

Rooms OK, beds need updating. Whole place needs refurbishing. Bar area has no ambience. Restaurant for dinner is good considering numbers they serve. We have had two dinners of a good standard. Wine list is just awful. Please showcase our magnificent Australian wines. Breakfast is awful. No egg station to help either. Parking excellent and near your unit. At $172.00...

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Helpful?
Thank Russ1625
Richard M, General Manager at Mercure Kakadu Crocodile Hotel, responded to this review

Dear Russ1625, Thanks for your recent feedback. I am pleased to see there were areas of your stay you enjoyed and I am happy to let you know that we have now released a new wine list which we believe as you suggested, highlights some of the amazing wine regions Australia has to offer. I hope you can make it...

Melbourne, Australia
Reviewed 6 June 2016

As other reviewers have mentioned, the hotel is dated and in need of some TLC and a good clean, inside and out. It's clear the hotel is very short staffed and staff are doing their best with what they have. Everyone we met was courteous, helpful and friendly albeit clearly run off their feet. The cleanliness of the room really...

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Helpful?
Thank HPatsy
Richard M, General Manager at Mercure Kakadu Crocodile Hotel, responded to this review

Dear Toscanabella, Thank you for your feedback on your recent visit. I am sorry that your experience was not to your satisfaction. Whilst I acknowledge that some aspects of the property are showing signs of our age, we still aim to provide a complete and memorable experience so I apologise that we let you down on this occasion. If we...

Sydney, Australia
Reviewed 5 June 2016 via mobile

Overall we enjoyed our stay at the Mecure Crocodile. Although the outside seemed a little dated, the inside of the rooms were lovely. Spacious and well furnished. There wasn't attention to detail with cleaning however, for example marks on the brown bed skirt, a piece of popcorn on the floor. We chose to overlook this. We enjoyed relaxing by the...

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Helpful?
Thank Vaness00058
Richard M, General Manager at Mercure Kakadu Crocodile Hotel, responded to this review

Dear Vaness00058, Thank you for taking the time to provide feedback on your recent stay. It is pleasing to hear that you enjoyed most of your stay. We appreciate your comments and acknowledge your concerns. I will share with the team and address them as it is our aim to be able to provide a positive and memorable experience to...

Gold Coast
Reviewed 3 June 2016

Stayed for three nights and found the hotel to be centrally located to most of the Kakadu National Park sites and activities. Although the hotel is looking a little tired it was clean and comfortable. We enjoyed the buffet breakfast and ended up eating at the Resturant two nights. There was alol of choice for dinner and breakfast and we...

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Helpful?
Thank TeeseaGoldCoast
Richard M, General Manager at Mercure Kakadu Crocodile Hotel, responded to this review

Dear TeeseaGoldCoast, Thanks for taking the time to provide feedback on your recent stay. Great to see you had a comfortable stay and had a positive experience with our staff. They will be delighted to know they made a lasting impression. Kind regards, Richard McArthur

Hunter Valley
Reviewed 31 May 2016

Lovely pool, quiet well air conditioned rooms and restaurant is good, excellent if you are looking for a quiet place to end a days exploring, however not very socal. If i were to come to Kakadu again i think i'd stay at Cooinda as did appear more social with mix of cabins, glamping and camping and close to wetlands and...

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1Thank BudgieHunterValley
Richard M, General Manager at Mercure Kakadu Crocodile Hotel, responded to this review

Dear BudgieHunterValley, Thanks for sharing your feedback following your recent visit. It is pleasing to see you enjoyed your stay including the room and your dining experiences. I trust you enjoyed the rest of your time in Kakadu. Regards, Richard McArthur

Port Moody, Canada
Reviewed 31 May 2016

The attraction of course is the shape of the hotel - a crocodile in crocodile country. Rooms were pleasantly equipped, a little work needed to be done in some areas such as the laundry room, by overall a great place to relax in the national park.

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Helpful?
Thank Doug M
Richard M, General Manager at Mercure Kakadu Crocodile Hotel, responded to this review

Dear Doug M, Thanks for your recent review following your stay with us. Great to see you enjoyed most aspects of your stay and I trust the rest of your experience in Kakadu National Park was a good one too. Best regards, Richard McArthur

Singapore, Singapore
Reviewed 30 May 2016 via mobile

Stayed for one night Not so modern, a bit dated and not so clean. Wifi not working in the rooms due to some technical glitch which requires help from darwin Yet there are not many options if you want to explore kakadu national park from jabiru city The restaurant was surprisingly provide good foods though Location is strategic to be...

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Helpful?
1Thank Dan T
Richard M, General Manager at Mercure Kakadu Crocodile Hotel, responded to this review

Dear Dan T, Thank you for taking the time to provide your feedback on our hotel. I am pleased to see you enjoyed most aspects of your stay and were able to enjoy all that Kakadu National Park has to offer. Kind regards, Richard McArthur General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
From the marble foyer to the air-conditioned guest rooms, Mercure Kakadu Crocodile Hotel is a cool retreat in the midst of Kakadu National Park s wilderness. This uniquely shaped hotel, just 2 hours drive from Darwin, is the ideal base to explore Ubirr and Nourlangie rock art galleries and view the towering sandstone escarpment of Arnhem Land. The hotel offers 110 guest rooms making the shape of a crocodile which overlook's a central shaded courtyard and swimming pool. Award winning Escarpment Restaurant offers tastes of Kakadu with both buffet and a la carte options available. Mercure Kakadu Crocodile Hotel also has an Indigenous art gallery showcasing works from the Kakadu and Arnhem region. Guests have access to a 9-hole golf course, Olympic-size pool, and tennis courts at neighbouring Jabiru Township. ... more   less 

Additional Information about Mercure Kakadu Crocodile Hotel

Address: Gagudju Crocdile Hi 1 Flinders St, Kakadu National Park, Northern Territory 0886, Australia (Formerly Gagudju Crocodile Holiday Inn)
Region: Australia > Northern Territory > Top End > Kakadu National Park
Price Range: ₹ 7,511 - ₹ 17,445 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mercure Kakadu Crocodile Hotel 3.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Gagudju Crocodile Holiday Hotel Kakadu National Park
Holiday Inn Gagudju Crocodile
Gagudju Crocodile Holiday Inn
Holiday Inn Kakadu National Park
Kakadu National Park Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Kakadu Crocodile Hotel staff and other travellers.
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Questions? Get answers from Mercure Kakadu Crocodile Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room distant to the dining area”
156peterdouglas, 26 May 2017 | Read review
“Lower floors are good as there is no elevator.”
paulg19688, 16 May 2017 | Read review
“Pick a ground floor courtyard, close to car parking and the pool”
markc878, 26 Apr 2017 | Read review
“Rooms near the plunge pool would be nicer”
egarrick, 23 Apr 2017 | Read review
“The rooms close to the motel restaurant and bar were the closest to the drunken shouting,swearing and heavy smoking.”
jenniferlL2423NG, 20 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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