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Heartland Hotel Auckland Airport

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Heartland Hotel Auckland Airport
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1,116 Reviews from our TripAdvisor Community

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There are newer reviews for Heartland Hotel Auckland Airport
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Showing 1,050: English reviews
Estavayer-le-Lac, Switzerland
Reviewed 20 December 2014

Very close to the airport. Nice, helpful staff. Good place to stay if you're flying in or out. Nothing special, but clean and basic. Pool was a bit weird in front of the hotel - can't imagine many people use it. The restaurant was basic: a bit institutional. Unfortunately there's nothing else around as it's in a rather industrial area...

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Helpful?
Thank yvonne273
hhaa14, Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you very much for your feedback There is also a number of good café / restaurants in and around the airport area if you find a taxi ride to the city is not for you.

Hove
Reviewed 15 December 2014

A very friendly and efficient pickup and drop off to the airport. The location is good for the airport but in the middle of an industrial area as you find around airports. A taxi into town is about 35 NZ dollars and well worth it especially if you go to the waterfront. Friday night appears to be party night and...

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Helpful?
Thank Jim B
hhaa14, Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for taking the time to write such a glowing review for the Heartland Hotel Auckland Airport. I do hope the rest of your stay in New Zealand will be (or has been) as pleasant as the one you had here. Happy Christmas. Best regards,

New Zealand
Reviewed 14 December 2014

Modern and clean with helpful front desk staff. This hotel is close to airport and has it's own long stay car park. Restaurant is limited and food of poor quality for the overall standard of hotel. Recommended for short stays but the restaurant beside the Airport IBIS is the place to eat.

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Helpful?
Thank grumpyoldkiwi
hhaa14, Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for taking the time to review the Heartland Hotel Auckland Airport. You will be happy to hear that our new restaurant and kitchen will be ready by Christmas. The chef has produced an extensive menu, that looks really good to us. Do give it a try when you are next in town. Happy Holidays! Best regards,

Rotorua, New Zealand
Reviewed 13 December 2014

This hotel is a favourite of ours when travelling. It is close to the Auckland Airport, Manukau City Centre for shopping, has great sized rooms, WIFI, free shuttle to the airport and all of the amenities. Recommended while travelling.

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Thank Janine1135
hhaa14, Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for reviewing the Heartland Hotel Auckland Airport. It is always nice to hear from our returning guests. If you like to be on the ground floor, please be sure to put that in your booking, if booking online or ask for it if you use the phone. Where possible we will always honour these requests. Please be sure...

Caloundra
Reviewed 13 December 2014

I enjoy staying in this Hotel. There is a complimentary shuttle service to collect you from the airport on arrival. The check in process is quick and efficient. The rooms are clean and comfortable, and quiet, unless you have children running past in the morning. The staff are helpful. You can also leave your car here while you are out...

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Helpful?
Thank Carla E
hhaa14, Manager at Heartland Hotel Auckland Airport, responded to this review

Good Morning, Thank you for taking the time to review the Heartland Hotel Auckland Airport. I am really glad that you like coming here. If you prefer to be on a particular floor please add that into the booking request and where possible we will accommodate you. It may sometimes be difficult where we have a near full house, but...

Hampshire
Reviewed 9 December 2014

Stopped here for a night after arriving late at the airport. It was just what we needed after a long flight. Free transfer from the airport, a nice quiet room, comfy bedroom and good facilities. Would recommend it.

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Helpful?
Thank Bearsearch
hhaa14, Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for taking the time to review Heartland Hotel Auckland Airport. I am glad that you had a good start to your New Zealand holiday and hopefully the rest of your trip was/is equally satisfactory. Happy travelling! Best regards,

Brisbane, Australia
Reviewed 9 December 2014

I stayed here on arriving at Auckland airport, at the start of my six week stay in NZ just a few days ago. The big plus is that it is very close to the airport terminals, with a free shuttle service taking me there and back, which was very convenient for a coach transfer the following morning. The only complaint...

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Helpful?
Thank magichappens48
hhaa14, Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for taking the time to review the Heartland Hotel Auckland Airport. It is very useful to us to hear how or if our guests enjoyed their stay. I do apologise for the musty smell, and I hope that you did mention it to reception on check out, so that housekeeping could investigate further? Great that you enjoyed our...

Wellington, New Zealand
Reviewed 5 December 2014

Nice fairly modern hotel with free shuttle to and from airport. Free wifi, (slow but workable) good rooms and good bathrooms. New smart TV's. Pretty quiet. Overall great for the cost. Would stay again.

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1Thank Wal M
hhaa14, Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for reviewing your stay at the Heartland Hotel Auckland Airport. It is always nice to hear from a satisfied guest. On your next trip do go and try something off our new menu in our new restaurant. The menu is more extensive and the items on it look fantastic. Best regards,

Auckland Region, New Zealand
Reviewed 3 December 2014

Friendly staff and a comfortable room an ideal hotel to stay at if you have a late or very early flight. We have stayed there several times and each time the service was good. The dinner menu has a good choice and the food nicely presented. The only negative is the foyer. It is very nice to sit in the...

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Helpful?
Thank Sandra A
hhaa14, Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for taking the time to submit a review of the Heartland Hotel Auckland. You are quite right about the door situation in the lobby; on a windy day you do get a regular burst of wind inside. Luckily, as we speak our Head Office is looking into the different ways of solving this problem, so we have high...

Tauranga, New Zealand
Reviewed 2 December 2014

Had a few issues checking in without the booking number.... we booked through Expedia and my partner wanted to check in before I landed.... once that was sorted it turned out to be a clean and comfortable enough experience. Maybe they need to change how the WIFI works which requires the TV to be on, but not a smooth experience.

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Helpful?
Thank Peter M
hhaa14, Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for your review of the Heartland Hotel Auckland Airport. I do agree that our wi-fi system is a bit complicated, but that contract was in place when the Scenic Hotel group took over the management of the hotel. We will be looking to change it when the contract is up. Until that time our receptionists are all happy...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Within 5 minutes drive of Auckland International and Domestic Airport, Heartland Hotel Auckland Airport offers a convenient, comfortable, clean, affordable and spacious airport stopover accommodation solution for individuals, families or special interest groups. Other great benefits include FREE local phone calls FREE WI-FI FREE airport shuttle pickups and drop offs, friendly and welcoming yet informal kiwi style hospitality. Our property features an outdoor swimming pool and spa, plenty of onsite parking, conference facilities, a breakfast room and a lobby bar serving light meals and refreshments. For a more subtantial food offering there are several eateries within walking distance! ... more   less 

Additional Information about Heartland Hotel Auckland Airport

Address: 14 Airpark Drive, Mangere 2022, New Zealand (Formerly Bella Vista Express Hotel Auckland Airport)
Region: New Zealand > North Island > Auckland Region > Mangere
Price Range: ₹ 7,414 - ₹ 14,649 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Heartland Hotel Auckland Airport 4*
Number of rooms: 142
Reservation Options:
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Also Known As:
Ventura Hotel Airport
Ventura Hotel Mangere
Heartland Hotel Auckland Airport Mangere
Hotel Style:
#4 Luxury Hotel in Mangere
#5 Family Hotel in Mangere
#5 Romantic Hotel in Mangere
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Questions & Answers

Here's what travellers have asked, with answers from Heartland Hotel Auckland Airport staff and other travellers.
18 questions
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Questions? Get answers from Heartland Hotel Auckland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Highest floor away from the motorway”
Drurolnz, 10 Apr 2017 | Read review
“Try for away from motorway if they have such things.”
amr100, 29 Mar 2017 | Read review
“Free airport shuttle service and late check-out up to 12 noon is allowed upon your request.”
879gh, 4 Jan 2017 | Read review
“Shower and facilities all very good.”
anthonysY4044UT, 25 Dec 2016 | Read review
“Get a room at the front of the hotel”
helenwr2015, 18 Dec 2016 | Read review
5 of 5